Aspen Suites Hotel Anchorage North

Hotels
8 (690 reviews)
624 Rodeo Place , Olympia , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Dog friendly / good for pet walks
Clean appearance and smell for some rooms
Hairdryer, iron and ironing board provided
Quality bathroom towels and nicely presented shower soaps
In-room coffee pads and coffee available downstairs
Laundry facilities
Friendly and helpful daytime/front-desk staff
Convenient distance to train and civic center / close to hospital
Front desk held luggage and recommended restaurants
Spacious rooms for some guests
Cons:
$50 per night pet fee seen as excessive, especially when room not cleaned daily
Rooms reported unserviced/dirty on arrival (unmade bed, dirty bathroom)
Some rooms smelled or were dated; guests bought sheets to cover bedding
Kitchen/apartment units lacked cookware and utensils; no clear utensil policy
No bathroom vent fan reported; one-ply toilet paper
TV/remote issues and at least one non-working TV
Awkward refrigerator placement and furniture layout issues
Slow/poor response to early-morning taxi request by one staff member
Back stairwell and carpets in need of cleaning; stains and crumbs observed
Inconsistent housekeeping (not cleaned daily for some stays)

Categories

Cleanliness
5
Multiple reports of unserviced/dirty rooms, bad odors, hair in the bathroom and guests needing to buy or request sheets; cleanliness is the most common negative in the reviews.
Service
9
Daytime/front-desk staff described as very nice, helpful (held luggage, recommended restaurants, good check-in/out), though there was at least one serious late-night staffing/taxi responsiveness issue that lowered but did not negate generally strong service.
Location
9
Multiple positives: dog-friendly, convenient distance to train and civic center for some guests and close to the hospital in an emergency; one guest noted it felt far from city center/airport, but overall location is a strength.
Room Quality
7
Mixed: rooms can be spacious and presentable (good towels, toiletries), but issues reported with smells, dated appearance, TV/remote quirks, awkward refrigerator placement and at least one unmade/uncleaned room experience.
Amenities
9
Good amenity set for the property: laundry facilities, hairdryer, iron/ironing board, quality towels, coffee in-room and downstairs, and toiletries; some apartment/kitchen units lacked cookware or utensil information which is a drawback.
Value for Money
6
Several guests felt fees (notably a $50/night pet fee) and the price did not match the experience when cleaning or condition issues occurred; perceived value is below average.
Food and Beverage
9
Limited but positive: in-room coffee/tea pads and coffee provided downstairs plus well-presented shower soaps; no broader F&B offerings discussed but the available items were appreciated.
Overall Experience
10
Mixed overall: many operational positives (helpful daytime staff, useful amenities, convenient location) offset by serious cleanliness and value issues for some guests. Averaging guest sentiments leads to a strong overall rating driven by consistent service and amenities despite cleanliness complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:40

Property Description

Convenient Location
Located in Anchorage, Aptel Studio Hotel is a short distance from popular attractions like Sullivan Arena and Dena ina Civic Convention Center.

Modern Amenities
Built in 2016, our 2-star hotel offers comfortable rooms with air conditioning, kitchenettes, and flat-screen TVs. Enjoy free WiFi, private parking, and a non-smoking environment for a pleasant stay.

Nearby Attractions
Explore Anchorage easily with the hotel's proximity to the Alaska Zoo and Anchorage Museum. With the airport just 10 km away, Aptel Studio Hotel is the perfect choice for your stay in the city.

Book your stay at Aptel Studio Hotel now for a memorable Anchorage experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Location

Guest Reviews

8
Based on 690 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 7
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 10
H
HUAN Ti • family_with_children • tw
6
2026-10-30 • via Nuitee
P
pamela • solo_traveller • us
9
2026-10-27 • via Nuitee
J
Jodi • family_with_children • us
8
Pros:

Location- dog friendly

Cons:

$50 per night is excessive for a pet free when you stay multiple nights. The room is not cleaned daily so the “daily “ pet fee is unfair.

2026-10-12 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-10-09 • via Nuitee
S
Stephen • couple • us
9
2026-10-07 • via Nuitee
E
Elizabeth • couple • us
8
2026-09-18 • via Nuitee
T
Timothy • solo_traveller • us
1
A week after I check out they are charging my card. 8 DAYS LATER THEY ARE CHARGING MY CARD. So now my credit card is loc
2026-09-17 • via Nuitee
V
Vance • solo_traveller • us
9
2026-09-14 • via Nuitee
C
CZ and PZ • couple • us
8
It could have been better but it was clean.
Pros:

The room was clean in appearance and smell. There was a hairdryer, iron and ironing board. They did have excellent presentation of their bathroom shower soaps. The bathroom towels were of good quality. They also had a small old timey coffee pot with coffee and tea pads. They do provide coffee downstairs close to the front desk. I was able to easily take my small dog out for a walk in the morning and evening.

Cons:

There was no formal notice/paper in the kitchen area that utensils were available at the front desk.
The bathroom doesn’t have a vent fan. TP was like what we have at airports - one ply.
The TV remote sensors are odd.
The refrigerator was poorly placed. One side was against the wall and the door opened away from the wall toward your body. The table was right in front of the refrigerator and had to be moved away from the fridge in order to use it due to the way the fridge door opened.

2026-09-13 • via Nuitee
R
Ray • couple • us
10
Pros:

Laundry facilities

2026-09-12 • via Nuitee
H
Hejin • couple • us
1
Filthy, unserviced room with zero customer support or accountability.
Pros:

Nothing.

Cons:

We arrived at the hotel at 11:30pm. The room was completely unserviced, featuring a dirty bathroom and an unmade bed. The front desk was closed, so security gave us loose sheets that didn't even fit the bed. Management and customer support refused to issue a proper refund for an entirely unacceptable stay.

2026-09-10 • via Nuitee
R
Robby • couple • us
1
NEVER AGAIN
Pros:

We felt for the amount we were paying the room would be more pleasant. The staff was very nice, but we did have to wait for someone to come to front desk. The room looked clean, but smelled nasty. Maybe dated hotel....We had little choice...very last minute...Emergency situation --needed it close to hospital. We would never stay here again.

Cons:

Room smelled and I had to go out and buy sheets to cover bed and pillows...I was not about to sleep in that bed.
Very disappointed with hotel.

2026-09-10 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-09-08 • via Nuitee
M
Marc • solo_traveller • us
10
2026-09-06 • via Nuitee
S
Simona • family_with_children • it
5
Pros:

Lo staff molto gentile

Cons:

Scelto perché all’inizio i piani erano altri , avremmo dovuto avere la macchina , per cui l’hotel è molto lontano dal centro o dall’aeroporto o da qualsiasi utilità.
Camera molto molto grande , ma zero comfort
C’è la cucina ma non ci sono pentole , io avevo preso un appartamento con cucina per poter cucinare una pasta a mia figlia di 1 anno , quindi la cucina si rivela inutile così
Non molto pulito , capelli ovunque e un po’ di cattivo odore nel bagno

2026-09-06 • via Nuitee
T
TORU • solo_traveller • jp
3
Cons:

I had to check out at 3:30 a.m. because I needed to catch an early morning flight, and I asked the hotel staff to call a taxi for me.
However, because it was so early in the morning, the taxi took quite a while to arrive. I asked the hotel staff several times to contact the taxi company and urge them to come, but they were slow to respond and did not seem to take the situation seriously. In the end, I had to wait for more than an hour before the taxi finally arrived.
I was honestly very disappointed with the way this staff member handled the situation.
This was especially disappointing because the front desk staff during the daytime had been very friendly, professional, and helpful. Unfortunately, this poor experience left a very bad impression on me on my last day in Anchorage.
I also asked the same staff member to send me a receipt, but I still haven't received it. I would appreciate it if you could send it to me as soon as possible.

I don't think I will be staying at this hotel again.

2026-09-06 • via Nuitee
B
Barbara • couple • us
7
It was average
Pros:

Distance from train and civic center

Cons:

Tv didn’t work

2026-09-04 • via Nuitee
G
Gary • couple • us
6
2026-09-03 • via Nuitee
C
Cab • solo_traveller • us
9
Pros:

Great checking and check out service. Front desk able to recommend restaurants and held our luggage for 2nights while we went camping.

Cons:

Back exit stairwell in need of TLC. Stains on carpet and food crumbs everywhere.

2026-08-30 • via Nuitee
C
Chris • solo_traveller • gb
8
Good hotel for short stays
Pros:

The room was a good size and nice and clean.

Cons:

Relatively good value in a city where rooms are a ridiculous price per night.

2026-08-30 • via Nuitee