Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Good public onsen
Very good breakfast (varied, live cooking)
Helpful and warm staff
Free beer offered
Good location near water/park and excursion harbor
Cons:
Some rooms feel outdated
Small toilets and uncomfortable futons for some guests
Dinner buffet quality criticized / perceived as overpriced
Corridor/elevator lighting issues and occasional dust
Air conditioning not individually controllable / temperature problems
Limited parking and only one elevator reported

Categories

Cleanliness
8.2
Rooms and public onsen described as clean in multiple reviews, though some guests reported dusty surfaces (elevator table/lamps) and occasional maintenance issues in hallways.
Service
8.3
Staff frequently described as warm, helpful and polite (helped with moving cars, attentive breakfast service), though a few reports note slow front-desk response at times.
Location
8.6
Multiple mentions of good location near the water/park, Seaparadise and excursion harbor; convenient if you have a car. Some guests note limited parking.
Room Quality
7.4
Rooms praised for being spacious and comfortable, but several complaints about outdated decor, small toilets, futons uncomfortable for some guests, heavy sliding doors and a spooky-placed mirror.
Amenities
8.2
Onsen, playground and complimentary beer were appreciated; breakfast offering praised. Some guests complained about a small/mini onsen, single elevator and limited parking affecting amenity experience.
Value for Money
8
Several guests commented the hotel offers good cost performance and peaceful stays, but at least one guest felt the dinner buffet was overpriced for its quality.
Food and Beverage
8
Breakfast repeatedly praised (variety, live omelette/French toast preparation). Dinner buffet received negative feedback from some guests for lower quality/pricing.
Overall Experience
8.1
Overall positive experience: many guests enjoyed spacious rooms, onsen, breakfast and friendly staff, balanced by issues like outdated decor, room-specific problems and some facility/lighting concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:32

Property Description

Luxurious Accommodation Options

Hotel Flags Kuju Kusima offers a unique stay experience with a choice between traditional Japanese futon bedding or Western beds. All rooms are equipped with modern amenities ensuring a comfortable stay, from air-conditioning to satellite TV.

Culinary Delights

Indulge in a gastronomic journey at the hotel's two restaurants. From savoring local fresh produce at Kujukushima Chikusai to enjoying Mediterranean cuisine at THE ONE, guests are in for a treat for their taste buds.

Convenient Location and Complimentary Services

Located near Kujukushima Pearl Sea Resort and offering a free shuttle to JR Sasebo Train Station, Hotel Flags Kuju Kusima provides easy access to nearby attractions. With free parking and luggage storage, guests can explore the area hassle-free.

Book your stay now at Hotel Flags Kuju Kusima for a memorable and relaxing getaway.

Important information:

The shuttle operates every hour between 10:35-21:35, with the exception of 14:35, from JR Sasebo Station Minato Exit. Please contact the property directly for details.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 184 reviews
Cleanliness: 8.2
Service: 8.3
Location: 8.6
Room Quality: 7.4
Amenities: 8.2
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.1
H
Hideki • solo_traveller • jp
9
2026-09-16 • via Nuitee
H
hiromi • extended_group • jp
6
Pros:

綺麗だった

Cons:

特に無し

2026-09-15 • via Nuitee
A
Ai • couple • jp
10
2026-09-13 • via Nuitee
柱野 • solo_traveller • jp
8
Pros:

朝食ブッフェは良かったです

Cons:

夜は急遽１食入れましたが夜のブッフェはちょっと残念でした

2026-09-11 • via Nuitee
N
NAOYA • family_with_children • jp
3
2度と行かないホテル
Pros:

部屋は良かった

Cons:

別料金が多く、詐欺に近い。別で35000円かかった。
ビール飲み放題も生じゃなくてクリアアサヒだった。
ディナーの飲み放題のお酒も安いお酒ばかり。
温泉も薬品臭い。

2026-09-06 • via Nuitee
H
Hideki • couple • jp
10
2026-09-03 • via Nuitee
M
MIKI • extended_group • jp
8
また利用したいです。
Pros:

提供しているサービスが行き届いていておもてなしの心を感じました。
大浴場、ラウンジがあるのもよかったです。
朝食は品数も多く、おいしかったです。
部屋も広くて快適でした。

Cons:

特にありません

2026-08-31 • via Nuitee
利穂 • solo_traveller • jp
5
残念
Pros:

スタッフの対応が良かった

Cons:

BookingComの写真と泊まり先が違ってて気が付かなかったので残念でした

2026-08-23 • via Nuitee
C
co • family_with_children • jp
8
2026-08-19 • via Nuitee
A
Akira • solo_traveller • jp
10
2026-08-14 • via Nuitee
E
eidentomodai • solo_traveller • jp
10
2026-08-13 • via Nuitee
W
Wendy • family_with_children • jp
10
Pros:

Room was very spacious. Good Onsen.

Cons:

Room was little outdated.

2026-08-04 • via Nuitee
倉内 • solo_traveller • jp
7
2026-07-12 • via Nuitee
T
tomoharu • couple • jp
9
2026-07-12 • via Nuitee
M
mitsuhiro • couple • jp
7
朝食は良かったけど空調効かない
Pros:

朝食はシェフがオムレツ２種類フレンチトーストを目の前で焼いてくれますとても良い対応ですまた、食事の内容もたくさんあり良かったです

Cons:

部屋に入って寒くフロントにエアコンのリモコンを聞くと全館一斉空調なので温度調整出来ませんと回答空調の吹き出しをoffにして下さいと言われました
テレビはCSとBSは映りません

2026-07-05 • via Nuitee
K
Kimiyo • family_with_children • ca
7
2026-07-05 • via Nuitee
H
Huang • couple • tw
10
Pros:

住宿地點鄰近九十九島非常好
入住當晚下著大雨.飯店人員辛苦著通知我們趕快移車.避免了一場災難
也增添了當晚與太太的話題
很感謝飯店人員的辛苦接待...感謝

2026-07-01 • via Nuitee
R
RISAKO • family_with_children • jp
9
2026-06-23 • via Nuitee
M
masashi • solo_traveller • jp
10
Pros:

遊び場が良い
ご飯が美味しい
温泉が良い

Cons:

フロントの対応が遅い

2026-06-20 • via Nuitee
K
Kobayashi • family_with_children • jp
5
うーん...
Pros:

本館のツイン和洋室、広くて快適でした。
スタッフの方達は良い感じでした。

Cons:

・お部屋のトイレが狭すぎる。
・ディナービュッフェのお料理のクオリティーが低い。あれで7700円は高すぎます。

2026-06-14 • via Nuitee