Good Hotel London

Hotels
Independent
8.4 (270 reviews)
Royal Victoria Dock, Western Gateway, Royal Docks, London, England, E16 1FA , London , GB

Facilities

Meeting rooms
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor furniture
Elevator
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited amenities
Poor food quality during events

Categories

Cleanliness
8.48
Rooms were clean, but some reviews mentioned poor maintenance during events.
Service
9.45
Staff were friendly and professional, enhancing the overall stay.
Location
9.49
Conveniently located near Excel, making it ideal for business trips.
Room Quality
7.94
Room sizes were small and basic, not suitable for those expecting luxury.
Amenities
7.47
Limited amenities available due to events and hotel layout.
Value for Money
8.93
Good value for a basic stay, but expectations must be managed.
Food and Beverage
6.98
Breakfast and dining options were disappointing during events.
Overall Experience
8.45
Experience impacted by events, good for location but mixed feelings overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:32

Property Description

Experience the vibrant energy of London while staying at the stunning Good Hotel London, where modern comfort meets breathtaking views.

Unmatched Rooftop Experience
Soak in panoramic city vistas from our rooftop terrace, the perfect spot for relaxing with a refreshing drink or enjoying the lively atmosphere.

Top-Notch Amenities
Stay seamlessly connected with complimentary wireless internet throughout the hotel. Our dedicated concierge staff is ready to assist you with a wealth of local knowledge, ensuring you enjoy every moment of your visit.

Delicious Dining Options
Savor delectable meals at The Living Room, or grab a quick bite at our snack bar/deli. Our inviting bars/lounges offer a great ambiance, ideal for unwinding after a day of exploration.

Don't miss out on the ultimate London getaway—book your stay at Good Hotel London today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 270 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.93
Food and Beverage: 6.98
Overall Experience: 8.45
C
Carol solo_traveller gb
8
2026-06-19 via Nuitee
I
ISA HAFIZS solo_traveller gb
8
Nice one
2026-06-19 via Nuitee
O
Oliver solo_traveller ie
9
2026-06-19 via Nuitee
M
Michael couple gb
10
Amazing sleep and stay
Pros:

The location was amazing. The hotel was clean and quirky and the staff were amazing. It was my birthday and upon arrival they upgraded our room to a view of the river and gave us2 complimentary drinks. Very happy with the stay overall :)

2026-06-18 via Nuitee
E
Erini family_with_children cy
9
2026-06-18 via Nuitee
R
Rachael couple gb
10
A perfect place to stay when visiting London
Pros:

The check-in and welcome we received was well above average. We were made to feel so welcome and after a 4 hour journey on public transport, this was just what we needed. Our room was small, so I asked if we could upgrade and Paul gave us a free upgrade to a huge sized room with a large smart TV at the foot of the bed. We were so comfy and relaxed there, it really made our visit special. All the staff there are amazing, polite, smiling, professional and really went above and beyond to help us with everything i including new phone chargers and leads! The food was brilliant.
The hotel itself is fantastic - there is a new rooftop bar called Illiett which has awesome views across east london. We will definately be going back to stay again and would reccommend to anyone. This hotel supports children's schools in Guatemala, so this is even better! I honestly can't reccomment enough. Thank you.

Cons:

Bath in the bathroom would be ideal, the wetroom was large and well equipped so happy with it.

2026-06-17 via Nuitee
K
Krista couple lv
9
2026-06-17 via Nuitee
S
Sally solo_traveller gb
9
Great hotel
Pros:

Great little hotel, the staff were super friendly and very kind in helping me with directions. The bed was very comfy and the breakfast had great selection and plenty of places to sit.

2026-06-17 via Nuitee
E
Elle couple gb
1
2026-06-17 via Nuitee
T
Tracey couple gb
10
Excellent all around
Pros:

Location, staff & breakfast . The little tips from the staff regarding what to do after the gig at the O2 was great too.

Cons:

N/A

2026-06-17 via Nuitee
G
Gordon extended_group gb
9
2026-06-16 via Nuitee
F
Falcon solo_traveller gb
8
2026-06-16 via Nuitee
P
panagiotis extended_group gr
8
Pros:

Το ξενοδοχείο βρίσκεται σε πολύ όμορφη και βολική τοποθεσία, κάτι που έκανε τη διαμονή μας ευχάριστη.

Cons:

το μπάνιο ήταν υπερβολικά μικρό και όχι ιδιαίτερα πρακτικό. Επιπλέον, η πόρτα του μπάνιου λειτουργούσε ταυτόχρονα και ως πόρτα για το ντους, με αποτέλεσμα να μην υπάρχει η απαραίτητη ιδιωτικότητα και άνεση κατά τη χρήση

2026-06-15 via Nuitee
A
Ade solo_traveller gb
5
2026-06-15 via Nuitee
S
sonia Gabriella solo_traveller it
10
Pros:

L hotel fantastico con una vista rivolta verso il fiume , silenzioso e vicino alla metropolitana.

2026-06-15 via Nuitee
B
Benjamin couple gb
7
Really good stay
Pros:

Big room, clean, spacious, rooftop bar was extremely nice also, good TV to watch stone flipping videos.

Cons:

No window, shower flooded a bit.

2026-06-15 via Nuitee
R
Robert solo_traveller gb
8
Pros:

Nice area, good connection via the Elizabeth line. Nice terrace bar to enjoy a drink at and watch the water boarders.

Cons:

Lack of things to do in the vicinity during the evening other than restaurants or sit on the terrace bar. No window in the room.

2026-06-15 via Nuitee
B
Buriliyant solo_traveller de
8
Pros:

The stuff was perfect very kind and welcoming and helpful.2 man from 12 till 14 night shifts.Very nice and always helping with all i wanted.Night shifts guys

2026-06-15 via Nuitee
A
Anna family_with_children gb
9
Staff were amazing and hotel good value
Pros:

Location and style and staff

Cons:

All lovely

2026-06-14 via Nuitee
L
Louis solo_traveller fr
7
Cher et petites chambres proche de Excel
Pros:

Très très petites chambres, dans un hôtel confortable mais très cher à courte distance de marche du centre Excel de conference.

2026-06-14 via Nuitee