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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Lower bathroom sink
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Best Western Plus Chateau Fort St. John offers a spa, fitness centre, sauna, and hot tub for ultimate relaxation.
Convenience at Your Fingertips
Enjoy the convenience of room service, an ATM, and a restaurant on-site.
Comfortable Accommodations
Experience air-conditioned rooms with modern amenities including a kitchen (in selected rooms), coffee machine, fridge, and microwave.
Book your stay at Best Western Plus Chateau Fort St. John for a perfect blend of luxury and convenience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Breakfast cold an greasy foods
干净整洁，
给了我靠近路边的房间，原以为应该可以忍受，但实际上，晚上有非常大的公路车辆噪音，对像我这样噪音能忍受度高的人都不友好，何况其它
Clean rooms with large microwave & fridge, two burners with pots, pans, plates, cutlery, etc. is a nice option for those staying for multiple nights. Friendly helpful staff and complimentary cookies on occasion at the front desk are nice.
However, the complimentary breakfast wears thin pretty fast. Changing the warm food options on occasion would be nice. Eating the same cubed potatoes and overcooked scrambled eggs gets redundant after three mornings for those staying for week or more. While the 10% discount coupons for Denny's is an option (although not open 24 hrs), other hotels (e.g., Pomeroy) at least change the eggs & potatoes option every morning for their complimentary breakfast.
Also, I pointed out some dried food stuck to a "clean" plate to the staff who then apologized & proceeded to just wipe it off with a napkin & put it back on the clean plate stack. This is a No-No in the food service industry - the plate should have been placed with the other dirty plates to be properly washed.
This hotel was a big step up from what we expected. We were greeted by the lovely Christie at the front desk. We were warmly welcomed by her. She was able to check us in, even though we were a few minutes early. We were upgraded (for a very small fee) to a beautiful two bedroom suite. We were able to relax and even get some work done on the spacious desk. The beds were super comfortable and the shower was great. From the fourth floor we had a view of a nice residential area. This was so soothing and calming. The hotel felt like it was a class above. The room felt luxurious. In the morning check out was done for us. The final bill was delivered to the room. And most important of all we were once again greeted by cheerful Christie. A highlight of our trip to Canada. She is the prime example of true hospitality and professionalism. If almost consider booking another plane ticket from Europe to Fort St. John just to enjoy this hotel again. 10/10
The bed was comfortable, lots of space
The atmosphere was a little eerie
Breakfast
Pricing
The beds were comfortable. Wonderful staff. Great breakfast.
Quiet location. A Dennys is located on the property.
Nice place with a Denny’s right on site
Nothing
Staff was very polite and helpful. The room was very clean and comfortable.
Went downstairs at 8:30 am for breakfast and some food was cold.
If you are disabled do not stay here. Front desk lady was so rude. Refused to call her manager. I call BW corporate after she refused to help with the cart because I'm unable to push it. She said this isn't a five hotel and we don't help disabled people. I waited an hour before she would push a cart just out side so I can put my stuff on cart for her to literally push it around the corner from front desk. Then she pushed the cart into room and I unloaded it. Then had to go back out ask her to remove the cart. She said we'll did you unload it. She also said she doesn't like dogs. She should not be allowed to work at a hotel that allows dogs. This was my fathers service dog who died and I am taking it back home with me. I stay at Best Western all the time and have never been so mistreated. Couple stays away from Diamond Select. This is an awful way to treat a disabled customer. I did try to cancel but my room was non refundable from booking on best western site.
Room was too hot and temp hard to control
Clean and well equipped rooms, restaurant/bar with other amenities Like sauna and gym. Quite comfy.
Clean
No complementary water in the rooms and the mattress for the bed was shot springs were popping out
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