JW Marriott Hotel Chengdu

Hotels
•
JW Marriott Hotels & Resorts
9.8 (307 reviews)
No.19 Dongyu Street , Chengdu , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Great amenities
Delicious food
Cons:
Communication issues
Need for improved non-smoking policy

Categories

Cleanliness
9.68
Overall clean and modern hotel experience as mentioned.
Service
10
Staff were extremely helpful and assisted with requests.
Location
10
Location is amazing; central and convenient access to attractions.
Room Quality
9.68
Spacious and comfortable accommodations highlighted.
Amenities
9.68
Amenities were good; variety and quality were acknowledged.
Value for Money
9.68
Great value for services and amenities offered.
Food and Beverage
9.68
Breakfast was highly rated, and dining options were praised.
Overall Experience
10
Guests had wonderful stays with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:03

Property Description

Luxurious Accommodation
Experience comfort and elegance at JW Marriott Hotel Chengdu, where air-conditioned rooms with modern amenities await you. From a cozy bed to a flat-screen TV, we ensure a relaxing stay for all our guests.

Wellness Retreat
Indulge in ultimate relaxation at our wellness area, featuring a sauna and hot tub. Unwind after a long day of sightseeing or meetings and rejuvenate your mind and body in a tranquil setting.

Convenient Location
Located just steps away from Tianfu Square, our hotel offers easy access to Chengdu's popular attractions. With free WiFi, concierge services, and an array of facilities, JW Marriott Hotel Chengdu is the perfect choice for your stay in the city.

Book now and elevate your Chengdu experience with us at JW Marriott Hotel Chengdu!

Important information:

Please note that the ISPA located on the tenth floor of the hotel will be temporarily closed from February 16th to February 18th, 2026. The indoor heated swimming pool will be open from 10:00 to 22:00 daily. Normal operations will resume on February 19th. We sincerely apologize for any inconvenience this may cause.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Location

Guest Reviews

9.8
Based on 307 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
G
Georg Long Fei • couple • at
10
Pros:

Great location, Tianfu Square in 5 minutes walk. Great breakfast. Great Gym, the city view is fantastic.

It‘s our third time here in Chengdu and we‘ll always choose Marriott.

2026-10-23 • via Nuitee
W
Winston • extended_group • sg
8
2026-10-23 • via Nuitee
X
xiaokun • solo_traveller • hk
10
Pros:

xiao xiao was good and helped me a lot (breakfast/checkout)

2026-10-19 • via Nuitee
S
Sergei • solo_traveller • ru
8
2026-10-13 • via Nuitee
W
Wenny • extended_group • us
10
Pros:

The facility and room
Service

Cons:

None

2026-09-12 • via Nuitee
M
matias • family_with_children • cl
10
2026-09-02 • via Nuitee
L
Lay Keow • couple • sg
9
Awesome
Pros:

Great Housekeeping, concierge service & first floor delivery/pickup services provided.

2026-09-01 • via Nuitee
L
Lay Keow • couple • sg
9
Awesome
Pros:

Booked 6 nights in total. Breakfast spread was good with wide variety of local and bakery, cheese, fruits, drinks choices

2026-09-01 • via Nuitee
J
Jason • couple • au
10
Spicy Chendu
Pros:

The Japanese toilet

Cons:

It was all good

2026-08-31 • via Nuitee
J
Jimmy • solo_traveller • au
10
2026-08-27 • via Nuitee
J
Juan • extended_group • es
2
No están a la altura de la firma
Pros:

Habitación bonita y buena ubicación

Cons:

No pusieron en habitación de 2 cuando éramos 3… no era sofá cama era sofá normal… y no nos solucionaron el problema… creo que siendo un Marriott no hay que estar pidiendo que nos traigan toallas, utensilios de higiene, ropa de cama para el sofá…. Muy mal

2026-08-19 • via Nuitee
H
Hua • family_with_children • us
9
2026-07-25 • via Nuitee
L
Luca • family_with_children • it
10
2026-07-16 • via Nuitee
L
Lucas • solo_traveller • br
9
2026-07-15 • via Nuitee
F
Fábio • solo_traveller • pt
9
2026-07-14 • via Nuitee
P
Petar • solo_traveller • rs
10
2026-07-12 • via Nuitee
D
Danijela • solo_traveller • rs
10
Pros:

Lobby, room was big and with upgrade amenities

2026-07-11 • via Nuitee
D
DR VISHAL • extended_group • gb
9
Everthing expected from a 5 star chain !
Pros:

Attentive staff
A big shout out to manager - Cheryl Li who took care of my daughter’s severe food allergies and helped her navigate the menu , making special meals to cater to her !

Cons:

The night staff seemed sparse and not very conversant in English

2026-07-02 • via Nuitee
M
Marcia Oliveira • extended_group • br
9
Hospedagem recomendada
Pros:

O hotel era muito bom e bem localizado. Café da manhã bom, no padrão chinês. Quarto grande e banheiro limpo.

Cons:

Dificuldade de comunicação.

2026-06-09 • via Nuitee
R
Ruth Ann • family_with_children • us
9
it was fantastic!
Pros:

i loved the staff and the breakfast buffet!

Cons:

i wished they had full length mirror in the rooms

2026-06-09 • via Nuitee