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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Horse riding
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Golf course
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Canoeing
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Packed lunches
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Snorkelling
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Spa/wellness center
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Babysitting/child services
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Billiards
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Valet parking
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Chapel/shrine
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Squash
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Snack bar
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Pool with view
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Electric vehicle charging station
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Water sport facilities on site
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Kid-friendly buffet
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Yoga classes
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Pet basket
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Happy hour
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Cooking class
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation
Exquisite Dining and Leisure Facilities
Hotel Casa Palmela, nestled in Setúbal just a stone's throw away from Albarquel Beach, offers a luxurious 5-star experience. Indulge in the culinary delights at the on-site restaurant, take a refreshing dip in the seasonal outdoor pool, and unwind with a drink at the bar.
Comfortable Rooms and Personalized Services
Each room at Hotel Casa Palmela is elegantly designed and equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom. Enjoy personalized services including a 24-hour front desk, room service, and free WiFi throughout the property.
Explore the Surroundings and Enjoy Outdoor Activities
Discover the beauty of Setúbal with the hotel's tour organizing services, or venture out to Parque da Comenda and Museu de Setúbal nearby. For outdoor enthusiasts, bike and car hire are available for hiking and cycling adventures.
Experience luxury and comfort at Hotel Casa Palmela - book your stay now for an unforgettable getaway!
Please note that early check-in before 14:00 and late check-out after 12:00 have an extra charge of EUR 75 per room.
Please note that the credit card used to make the reservation must be the same presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
Klasse hotel met een easy going sfeer en personeel
Calm and relaxing place in a beautiful setting with friendly helpful staff and excellent food
Nothing
Striking setting and building, and grounds. Lovely relaxed design and style. Great terrace for breakfast and setting around the pools.
Very helpful front desk staff. Went out of their way with recommendations and to help with bookings etc
Smallest bedroom I've ever stayed in. Barely room to walk around the bed, and no space to have case open. Minimal to no storage. V large balcony which was nice, but room so small I kept my open suitcase on the balcony for our 3 day stay as literally nowhere to unpack it or have it open to access clothes, other than out there!
Breakfast staff quite inattentive. Slow to take coffee orders and milling about but cutlery missing, or no plates at buffet which they seemed a bit exasperated to be told rather than keen to fix
Overall nice stay and lots we liked about it, but generous landings and sofas in hallways which were totally unused - just there to look nice - when you then have a tiny room, was a bit jarring. Some touches you would expect in hotel of this quality - conditioner in showers / good quality beach towels etc - were lacking, and so as lovely as it was, it felt expensive
Absolutely stunning location. Quiet and beautiful location in the middle of the vineyards. Welcome drink based on sweet Muscatel produced nearby. Well trained, polite and high standard presenting personnel. Marvellous ambience and views. Breakfast on the porch with my Wife. This memory stays with me for long.
All was fine. No remarks except the price of the stay itself which is challenging.
Tudo, desde o pequeno almoço, a localização entre vinhas e Serra da Arrábida. Todos os funcionários prestáveis. O quarto era muito bom e toda a área envolvente incrível.
Quando fizemos um passeio pelas áreas e fomos ver os cavalos verificamos que havia um cachorro num local de poucas condições sanitárias e preso. Não foi de todo o esperado e claramente a única coisa que nos deixou reticentes. Espero que possa ser resolvido porque pretendemos voltar um dia.
The hotels is clean and the staff are great. The grounds are a bonus to walk around and explore.
Rooms are small, but this is understood due to the age of the building.
The adults only pool was not managed. Children and babies were at the pool at different times, and staff serving them didn't advise them to move to other pool.
Signage of pool rules and shower location poor. Nearly every guest did not shower before entering the pool. This is understandable due to the location of signage and the fact that there is no signage for the shower and it is difficult to locate.
The location was really nice and the arrival stunning down a 150m driveway towards the low whitewashed buildings surrounded by vineyards.
The hotel employees were very friendly.
We had booked the hotel as part of our 40th wedding anniversary celebrations and advised the hotel a few weeks prior to arrival. We received a note from the hotel thanking us for choosing Hotel Casa Palmela for such an important occasion and how much they looked forward to welcoming us. On arrival I was wished “Happy Birthday?!” We were assigned a standard room. No sign of an amenity ( aside from two dried up cookies ) and a welcome note that said “Dear Guest”……. The hotel is small, how many arrivals do they have?…….why no Dear Mr & Mrs B……
We booked dinner at the hotel restaurant a week ahead and received a message from the hotel the day prior to arrival advising us to book their restaurant……a little worrying?
At dinner nobody knew that it was our wedding anniversary, the food was ok, presentation quite ordinary and prices quite high.
Breakfast was good and the employees very friendly and welcoming.
Check out was a non event. Nobody asked us about our stay.
On the day of check in the online rate was €100.00 per night less than the rate we had paid. Rate fluctuations are expected but not over 70 % more!
The hotel has an amazing history apparently but we never received any such information. Nothing in the room ( apart from horse riding lessons). There is a spa ( no information ) there are walks through the vineyards ( no information ). The hotel is surrounded by vineyards but they do not make their own wine. Apparently they belong to the Fonseca winery, their vineyard is close by ( no information )
This hotel is part of “ Small luxury hotels of the world”. They are very lucky to be included as our stay was very underwhelming and the lack of attention to detail is frightening!
Gostamos muito da localização e da envolvência.
O quarto apresentava um cheiro a mofo que penso poderia ser resolvido com adequada ventilação ou outras estratégias. No quarto de banho poderiam acrescentar o condicionador para o cabelo.
No pequeno almoço não me parece fazer sentido o custo adicional por determinado tipo de pedidos.
Por último perto da zona dos cavalos encontramos um cãozinho jovem preso num espaço exíguo, gostaria que considerassem dar a liberdade que estes animais merecem para respeitar o seu bem estar
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