Hotel Casa Palmela - Small Luxury Hotels of The World, Hotel & Villas

Hotels
9 (459 reviews)
Quinta do Esteval - E.N. 10, km 33,5 , Setúbal , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location and views
Excellent, courteous staff
Delicious and varied breakfast / strong dining
Peaceful, tranquil setting
Lovely rooms for many guests
Cons:
Maintenance and cleanliness problems (peeling paint, mold, bees)
Amenities poorly maintained or misleading (spa, pools, beach access)
Concierge/activities arrangements weak or third‑party upselling
Some rooms outdated or with severe isolated issues
Housekeeping lapses (bed not well made)

Categories

Cleanliness
6.5
Several reviews report poor maintenance and cleanliness issues (peeling paint, moldy rooms, bee hive near doors, unkept grounds) and isolated housekeeping lapses (sheets not well secured).
Service
10
Staff are repeatedly praised as courteous, attentive and helpful (personal tours, good service at dining); some guests noted gaps in concierge/third‑party arrangements, but overall staff effort is highlighted.
Location
10
Location and views are a standout in multiple reviews (vineyard setting, Arrábida preserve, great vistas for breakfast, close to town).
Room Quality
9.5
Many guests describe lovely, beautiful rooms, though a few mention outdated rooms or isolated severe issues (sewer smell, tired/moldy villa). Overall room offering is strong with occasional exceptions.
Amenities
7
Amenities receive criticism: the spa is described as abandoned, limited pool seating, tacky kids' pool platform and restricted/paid beach access; some advertised facilities underused or poorly maintained.
Value for Money
9
Most guests felt the stay was excellent and worth the price (luxury experience, great food and views), though one detailed review questioned the luxury positioning given maintenance issues.
Food and Beverage
10
Food and beverage are consistently praised: varied and complete breakfasts, excellent dinner service and compliments to the chef in multiple reviews.
Overall Experience
10
Overall stays are described as exceptional by many guests (incredible views, tranquility, outstanding staff and memorable visits), balanced by one strongly negative, but the dominant sentiment is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:11

Property Description

Luxurious 5-Star Accommodation

Exquisite Dining and Leisure Facilities

Hotel Casa Palmela, nestled in Setúbal just a stone's throw away from Albarquel Beach, offers a luxurious 5-star experience. Indulge in the culinary delights at the on-site restaurant, take a refreshing dip in the seasonal outdoor pool, and unwind with a drink at the bar.

Comfortable Rooms and Personalized Services

Each room at Hotel Casa Palmela is elegantly designed and equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom. Enjoy personalized services including a 24-hour front desk, room service, and free WiFi throughout the property.

Explore the Surroundings and Enjoy Outdoor Activities

Discover the beauty of Setúbal with the hotel's tour organizing services, or venture out to Parque da Comenda and Museu de Setúbal nearby. For outdoor enthusiasts, bike and car hire are available for hiking and cycling adventures.

Experience luxury and comfort at Hotel Casa Palmela - book your stay now for an unforgettable getaway!

Important information:

Please note that early check-in before 14:00 and late check-out after 12:00 have an extra charge of EUR 75 per room.

Please note that the credit card used to make the reservation must be the same presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9
Based on 459 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 7
Value for Money: 9
Food and Beverage: 10
Overall Experience: 10
C
Chloé • solo_traveller • pt
9
Pros:

Beautiful hotel, great location and superb breakfast !

2026-08-22 • via Nuitee
S
Simona • couple • bg
10
Amazing, we would definitely come back
Pros:

Incredible property. Breathtaking views in the vineyards. The room was amazing and clean. They even gave us wine and snacks as compliment as my partner had his birthday during our stay. There’s walking trails in the vineyards and pools you could chill by. The board games in the lobby were also very entertaining. The restaurant is also super good and the food was incredible. Staff was very friendly and made our stay unforgettable

Cons:

Everything was perfect

2026-08-22 • via Nuitee
G
Guillermo • couple • es
10
Para olvidarse de todo
Pros:

El hotel está en un lugar privilegiado en plena naturaleza, entre viñedos y montañas verdes. El desayuno estaba muy bien, sin ser excepcional, pero tenía de todo. Las dos piscinas excelentes y el trato del personal, maravilloso. La copa de moscatel diaria de bienvenida y gran detalle. Repetiremos

2026-08-20 • via Nuitee
M
Manuel • family_with_children • pt
10
Excelente lugar
Pros:

Muito bom sítio

Cons:

Tudo

2026-08-20 • via Nuitee
C
Clement • solo_traveller • de
10
2026-08-20 • via Nuitee
S
Stanislav • couple • it
8
Overall worth a visit as escape
Pros:

Location, real estate itself , view, kitchen.

Cons:

Staff is not well trained , facilities for a 5* property is obviously missing in the room .

2026-08-20 • via Nuitee
P
Paulo • solo_traveller • qa
9
Pros:

The food, the surroundings and the staff.

Cons:

Somehow pricy.

2026-08-19 • via Nuitee
I
IÑAKI • couple • es
9
2026-08-18 • via Nuitee
Y
Yuliia • couple • ua
10
2026-08-18 • via Nuitee
A
alejandra • couple • es
10
Descanso ideal en plena naturaleza con mucho encanto
Pros:

Todo. Es un sitio ideal. Para no moverse.

2026-08-18 • via Nuitee
B
Barrero • couple • es
8
En general me encantó la experiencia, la recomendaría 100%
Pros:

Su localización es preciosa. Tienen cargador para coches eléctricos lo que es muy de agradecer cuando viajas con un coche tipo Tesla. La piscina para niños está súper bien cuidada.

Cons:

El checkin fue un poco tarde

2026-08-18 • via Nuitee
L
Laetitia • couple • fr
9
Un très bel accueil, et nous avons bénéficié d’une chambre supérieure, car il y y avait un souci de climatisation. Le pe
Pros:

Le service de qualité du personnel, le cadre en pleine nature. La décoration incroyable.

Cons:

Le dîner au restaurant le soir décevant.

2026-08-17 • via Nuitee
R
Ricardo • couple • fr
10
Amazing landscape and lovely staff
Pros:

The location, the restaurant and the staff

2026-08-17 • via Nuitee
P
Petra • family_with_children • de
10
Fantastische Erholung.
Pros:

Casa Palmela ist der perfekte Ort, um sich zu erholen. Das Personal tut ebenfalls alles, um den Aufenthalt so gut wie nur möglich zu machen.
Wer die Möglichkeit hat, sollte unbedingt eine Massage in Anspruch nehmen.

Cons:

Das Frühstück hätte etwas abwechslungsreicher sein können. Klagen auf hohem Niveau :-)

2026-08-16 • via Nuitee
M
Manuel • solo_traveller • pt
10
Estadia Fantástica
Pros:

O pequeno almoço era divinal, sumo de laranja exactamente como eu gosto. As almofadas são um sonho. O chuveiro é incrível. A vista sobre as vinhas e da serra são bastantes relaxantes. Gostámos muito do cão dos proprietários (wisdom se não me engano) o jantar: arroz de lagosta e camarão fora de serie.

Cons:

De ter ficado só uma noite, apesar de ter sido a noite dos meus anos.

2026-08-16 • via Nuitee
B
Bruno • family_with_children • pt
9
2026-08-16 • via Nuitee
J
jorge • couple • pt
9
2026-08-15 • via Nuitee
G
GEORGES • family_with_children • fr
5
hôtel d’un autre temps qui aurait besoin de beaucoup d’entretien et de travaux
Pros:

Emplacement et la beauté du lieu

Cons:

Établissement désuet où les cousins de piscine sont déchirés, la préparation de la chambre pas faite une fois sur deux, le service du petit déjeuner dépasse et qui ne gère pas les clients, piscine à refaire . . .

2026-08-14 • via Nuitee
R
Raimundo Francisco • couple • ch
10
Un super moment
Pros:

L’emplacement, les details du lieux, la décoration et la nourriture.

Cons:

Les arbustes qui cache la vue quand on est dans la piscine.

2026-08-13 • via Nuitee
K
karl • solo_traveller • gb
10
Never Staying Anywhere Else!!
Pros:

The grounds, rooms and staff were amazing. Particularly Tiago and Luiz.

The food was also stunning.

There is no other place i will visit in Setubal.

Cons:

N/A

2026-08-12 • via Nuitee