Staybridge Suites - Houston - Medical Center by IHG

Hotels
Staybridge Suites
8.7 (403 reviews)
9000 South Main Street , Houston , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
High pet fee
Double charge issue
Need for cancer patient discounts

Categories

Cleanliness
8.34
Rooms were clean and well maintained.
Service
9.11
Staff provided excellent service, very friendly and helpful.
Location
9.15
Great location, convenient for events and attractions.
Room Quality
8.6
Comfortable rooms with ample space for families.
Amenities
8.63
Good amenities including breakfast and evening social.
Value for Money
8.09
Some concerns about pricing and charges.
Food and Beverage
8.84
Overall good food options and quality.
Overall Experience
8.81
Overall exceeded expectations with a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:56

Property Description

Luxurious Amenities and Convenient Location
Experience a stay like no other at Medical Center Inn & Suites in Houston. Indulge in our outdoor pool, free shuttles to medical centers, and complimentary Wi-Fi in all rooms.

Comfortable and Well-Equipped Rooms
Our rooms are designed for your comfort and convenience, featuring a microwave, fridge, coffee-making facilities, and cable TV. Upgrade to our suites for a kitchenette and sofa bed for extra relaxation.

Exceptional Service and Accessibility
With a 24-hour reception and laundry facilities available, we ensure your needs are met promptly. Located just 2 miles from Houston Zoo and a short drive from major attractions, including William P. Hobby Airport, Reliant Park, and the University of Houston.

Book now for an unforgettable stay at Medical Center Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 403 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.84
Overall Experience: 8.81
T
Tollette couple us
9
Pros:

Comfortable and convenient to MD Anderson.

Cons:

They don’t have ice machines. Had to go downstairs to the kitchen/lobby.

2026-05-29 via Nuitee
M
Mariana couple br
6
Pros:

Funcionários solicitos

Cons:

Limpeza e manutenção precária.

2026-05-28 via Nuitee
C
Cristina extended_group mx
10
Pros:

Estaba muy limpio

Cons:

Que no funcionaba bien wifi y tenías que ir al lobby por tuallas extras

2026-05-27 via Nuitee
M
Melissa family_with_children us
10
2026-05-18 via Nuitee
C
Carl family_with_children tt
7
I hope these challenges would be resolved since I have stayed here before.
Pros:

I thought the breakfast was good and there was some variety. I received my Amazon packages without any challenges. The parking was available and secure. The facilities were clean there wasn't any significant wait time for the elevators.

Cons:

Upon entering the room there was no power and upon calling the front desk they indicated if I was comfortable checking the panel to see if any breakers were tripped. I did check, the breaker was tripped and I did a reset and power was restored. One day upon returning from our trip we realized that there was no power to the refrigerator and this occasion I checked the panel, found the breaker tripped and reset it. Unfortunately we had food in the refrigerator which we tossed out since we didn't want to take any chances that the food may have spoiled. We had three (3) pages to print and were told that both printers in the lobby were functional. The next morning the person at the desk offered to print it at the back office since she indicated that the printers were being upgraded but didn't know when it will be completed.

2026-05-18 via Nuitee
T
Tanish couple in
9
2026-05-10 via Nuitee
W
Walter solo_traveller us
10
2026-04-30 via Nuitee
L
Latoria couple us
10
2026-04-27 via Nuitee
M
Matthew family_with_children us
9
Staff was amazing. Very helpful. Breakfast was good. Room was beautiful.
Pros:

Clean, easy to get around

2026-04-27 via Nuitee
J
johnetta solo_traveller us
10
Pros:

The property was clean

2026-04-27 via Nuitee
K
Katie solo_traveller us
7
Close to NRG
Pros:

We stayed at this location because we were attending an event at the NRG Arena. The location was perfect. The breakfast each morning nice. Something for everyone and very convenient for needing to be out the door early. The staff was very helpful and eager to help/please. The lobby is a nice place to gather if you are traveling with a group.

Cons:

There were a few areas of my room that could have been a bit cleaner. A few tables that had not been wiped down and mystery stuff was left behind.

2026-04-20 via Nuitee
S
Sandra couple us
1
Pros:

Hotel cancelled my reservation please do not charge me anything

2026-04-20 via Nuitee
R
Rojahama extended_group us
10
It's the company that made the difference!
Pros:

Diana-she is a longtime resident at the Staybridge and we will be back just bc of her!!! We normally stay at the Rotary House (MD Anderson hotel), but meeting Diana (and Sharon) at our first night's 'social hour' was absolutely the best.

Cons:

Being a bit OCD, having barstools that didn't match in the room and a strange orange 'footstool' (that looked like an old timey shoe store stool), was a bit off-putting Other than that (and that was really nothing) it was great!!

2026-04-13 via Nuitee
M
Mata family_with_children us
5
Young gentlemen
Pros:

The suites were amazing

Cons:

Staff member who checked me in young gentleman giving me a hard time checking in like if I was at the wrong location after that the attitude spiraled downward i was thinking about it twice whether to stay there or not

2026-04-06 via Nuitee
B
Bianca family_with_children us
9
2026-03-30 via Nuitee
A
Armando family_with_children mx
10
2026-03-27 via Nuitee
R
Ronald couple us
10
Pros:

Location

Cons:

Having to pay 10.00 for parking when you’re already paying for your stay!!

2026-03-26 via Nuitee
R
Ronald couple us
10
2026-03-26 via Nuitee
A
Anthony couple us
7
Great location and very clean and the staff was awesome!!
Pros:

Very clean and did its job!!

Cons:

More option for breakfast

2026-03-23 via Nuitee
M
Marisol family_with_children us
7
2026-03-21 via Nuitee