Hotel Continental

Hotels
8.5 (454 reviews)
Brantschenhaus 3 , Zermatt , ch
+41 27 966 28 40

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Pets allowed
Hiking
Luggage storage
Cycling
Safety deposit box
Tennis court
See all facilities

Review Highlights

Pros:
Great location
Good service
Cons:
Limited amenities
Small rooms

Categories

Cleanliness
7.5
Concerns about bathroom cleanliness and old fixtures in some reviews.
Service
9.5
Positive mentions about the easy check-in process and available assistance nearby.
Location
9.5
Great central location, close to train stations and good views.
Room Quality
8
Rooms described as small and lacking amenities, but satisfactory for short stays.
Amenities
7.5
Lack of adequate amenities like toiletries and breakfast options noted.
Value for Money
8.5
Adequate for short stays but lacks certain amenities expected for the price.
Food and Beverage
8.5
Breakfast included but with limited hot options and some missing local items.
Overall Experience
9
A balance of positive experiences despite issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:35

Property Description

Central Location and Convenience
Hotel Continental is perfectly situated in the heart of Zermatt, just 150 meters from the train station and the Gornergratbahn ski lift, offering unparalleled convenience for guests looking to explore the city.

Luxurious Amenities
Enjoy modern comforts in every room, including a flat-screen TV, private bathroom, and some rooms even boast a cozy seating area for relaxation. Additionally, the complimentary Wi-Fi ensures you stay connected throughout your stay.

Exclusive Benefits and Nearby Attractions
Indulge in a delicious buffet breakfast featuring regional delicacies, and take advantage of reduced spa fees at the nearby Vita Borni spa. With easy access to various dining options, bars, and shops, Hotel Continental guarantees a memorable and hassle-free stay in Zermatt.

Book now to experience the perfect blend of convenience and luxury at Hotel Continental.

Important information:

If you expect to arrive outside of the published check-in times, please contact the property in advance to receive an access code.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.5
Based on 454 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9
R
Rossella • couple • ch
7
Chouette séjour
Pros:

La chambre était très propre et le lit confortable. L'emplacement est idéal, très central dans Zermatt à quelques minutes à pied de la gare. Petit déjeuner bien fourni avec de multiples choix.

Cons:

la salle de bain est un peu vieillotte, elle mériterait un petit coup de fraicheur.

2026-08-27 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-08-26 • via Nuitee
K
Kervin • solo_traveller • de
5
2026-08-25 • via Nuitee
J
Janick • couple • ch
10
2026-08-24 • via Nuitee
C
Copocian • couple • ch
9
Pros:

Great positioning

2026-08-16 • via Nuitee
Y
YW • solo_traveller • jp
8
Pros:

立地が最高。
荷物預けは専用の小さな部屋に置くタイプでフロントや人を介さず頻繁な出し入れがストレスフリー。

Cons:

ホテルの中庭が食事場で、窓を開けるとそこの音がよく聞こえる。

2026-07-25 • via Nuitee
N
Nahid • extended_group • ch
10
Alles angenehm
Pros:

Im Zentrum , sauber, schönen Balkon

2026-07-23 • via Nuitee
C
Carolina • couple • ch
9
2026-07-20 • via Nuitee
A
Amanda • couple • vu
8
Comfortable room and good breakfast
Pros:

Super convenient and good value

Cons:

Need more pillows

2026-07-20 • via Nuitee
A
Andreas • solo_traveller • ch
7
2026-07-20 • via Nuitee
A
Andrew • extended_group • gb
8
2026-07-18 • via Nuitee
J
Jacek • solo_traveller • pl
6
Pros:

Świetna lokalizacja

Cons:

Brudna wykładzina w pokoju. Śniadanie z małym wyborem, brak warzyw. Drogo za taki hotel, ale płaci się za Zermatt.

2026-07-16 • via Nuitee
A
Andrea • couple • ch
10
Pros:

The room was cosy and comfortable, the location was perfect

2026-07-16 • via Nuitee
D
Duschletta • solo_traveller • ch
10
Pros:

Sehr schön gemütlich und leise

Cons:

Teppich im Zimmer

2026-07-16 • via Nuitee
M
Monali • solo_traveller • au
6
2026-07-16 • via Nuitee
D
Diane • couple • gb
3
Very old fashioned. No ventilation.
Pros:

Lovely big bathroom! Fabulous shower and corner bath and private area for toilet. Terrace outside our door, so we could sit outside but not secure to leave that door open for ventilation, at night, as anyone could get in!

Cons:

No air con. No window! No USB plug points. No European plug points. Had to purchase a Swiss adapter the next morning. Unable to open the wardrobe doors without moving the beds! Only one pillow each but a very helpful member of staff, (in another building) was able to give us two more. Check in was a few buildings away. Breakfast choices were minimal. Not very healthy. Even the fruit was tinned. Coffee wasn’t very pleasant. Staff at breakfast were friendly.

2026-07-15 • via Nuitee
P
Piotr • couple • pl
7
Pros:

The staff were exceptionally friendly and professional. Special thanks to the receptionist, who went above and beyond to help us after we were initially assigned a different room than the one shown on our Booking.com reservation. She took our concerns seriously and kindly offered us the opportunity to choose another available room, which we really appreciated.
The mattress and duvet were very comfortable, the only minor downside was the pillows, which were a bit too flat/soft for our preference, although we understand that this is a matter of personal taste.
We also appreciated the possibility of leaving our luggage after check-out, as well as the complimentary breakfast.

2026-07-14 • via Nuitee
R
Richard • solo_traveller • de
7
2026-07-12 • via Nuitee
J
Jordan • family_with_children • gb
3
Bad nights sleep
Pros:

Location

Cons:

Very dated rooms. Walls are paper thin and you can hear every movement from other guests.

2026-07-05 • via Nuitee
P
Paul • solo_traveller • au
6
Great location but small.
Pros:

Great location. Easy to get to from Railway Station even with luggage. Just a short flat walk.

Cons:

Rooms are too small if you have lots of luggage for skiing.

2026-07-03 • via Nuitee