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GRAND EASTERN HOTEL SDN BHD
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Facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Garden
Lift / Elevator
See all facilities
Property facilities
Back
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
-
24-hour front desk
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Restaurant
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Room service
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Barber/beauty shop
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Evening entertainment
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Adult only
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Pros:
Good sleep
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noise from neighbors
No hot water
Old bed sheets
Categories
Cleanliness
6.44
Multiple reviews highlighted issues with cleanliness like dust, dirt, and cockroaches.
Service
8.91
The staff were reported as friendly and accommodating.
Location
8.95
The location was mentioned positively as near dining options.
Room Quality
7.4
Issues with pillows being hard and noise from neighbors lowered the perception.
Amenities
7.93
Some amenities like hot water and function of air conditioning were lacking.
Value for Money
8.89
Guests appreciated the value for the price paid, especially for spacious rooms.
Food and Beverage
8.44
No specific feedback on food and beverage, assumed standard for the hotel tier.
Overall Experience
8.61
Overall sentiments reflected a fair experience weighed down by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26
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Property Description
Convenient Location
Situated in Kota Kinabalu, close to major attractions such as Filipino Market Sabah and ITCC.
Comfortable Accommodation
Air-conditioned rooms with free WiFi, flat-screen TV, and private bathrooms for a relaxing stay.
Cantonese Cuisine
Indulge in delicious Cantonese dishes at the hotel's specialty restaurant.
To experience the perfect blend of comfort, convenience, and culinary delights, book your stay at GRAND EASTERN HOTEL SDN BHD today!
Important information:
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 01:00 PM
Location
Guest Reviews
8.2
Based on 477 reviews
Cleanliness:
6.44
Service:
8.91
Location:
8.95
Room Quality:
7.4
Amenities:
7.93
Value for Money:
8.89
Food and Beverage:
8.44
Overall Experience:
8.61
F
francies
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couple
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my
9
2026-06-27
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via Nuitee
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Wong
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couple
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my
10
2026-06-23
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via Nuitee
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AU
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solo_traveller
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my
7
2026-06-22
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via Nuitee
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Lia
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solo_traveller
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my
7
2026-06-22
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via Nuitee
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lee kuan
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couple
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my
9
2026-06-22
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via Nuitee
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Hary
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extended_group
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my
10
2026-06-20
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via Nuitee
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Kong
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solo_traveller
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my
9
Pros:
Great place to rest no noise
2026-06-19
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via Nuitee
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Wong
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couple
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my
10
2026-06-13
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Watty
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couple
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my
8
2026-06-06
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via Nuitee
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Resiah
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couple
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my
8
2026-06-05
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via Nuitee
D
devitayasmin
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solo_traveller
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my
10
Cons:
Easy
2026-06-03
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via Nuitee
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Iivonie
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couple
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my
8
2026-05-26
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six
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solo_traveller
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my
10
2026-05-24
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Carrol
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solo_traveller
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my
7
2026-05-23
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via Nuitee
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Sook
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solo_traveller
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my
9
2026-05-18
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Eva chandy
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couple
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my
10
Pros:
All
2026-05-06
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via Nuitee
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May Delian
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solo_traveller
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my
7
2026-05-05
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via Nuitee
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Daniel
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couple
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my
8
2026-05-03
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via Nuitee
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BRYAN PHILIP
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solo_traveller
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my
7
2026-05-02
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via Nuitee
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lee kuan
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solo_traveller
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my
8
2026-05-02
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via Nuitee
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