Hotel Royal & Spa

Hotels
9.1 (1209 reviews)
Rynek Kościuszki 11 , Białystok , pl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good restaurant
Cons:
Poor cleanliness
Limited breakfast options
Noise disturbances

Categories

Cleanliness
8.21
There are complaints about poor cleanliness and unkempt areas in the hotel.
Service
9.68
The staff are helpful and knowledgeable, providing good recommendations.
Location
9.72
Excellent location in the center of Białystok, close to attractions.
Room Quality
8.67
Comfortable beds but noise from the restaurant interferes with sleep.
Amenities
9.2
Nice wellness area, though the swimming pool is considered small.
Value for Money
8.66
Mixed feelings on the quality versus the price, especially for breakfast.
Food and Beverage
8.71
The hotel restaurant is good, but breakfast options are limited and not fresh.
Overall Experience
9.99
Overall, a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:36

Property Description

Luxurious 5-Star Accommodation
Located in Białystok, Hotel Royal & Spa offers a lavish experience with a fitness centre, bar, and proximity to top attractions like the University of Bialystok and Kościuszki Market Square.

Elegant Rooms and Dining
Indulge in comfort with well-appointed rooms featuring flat-screen TVs, private bathrooms, and some with balconies. Start your day with a delicious breakfast spread of continental and buffet options, and savor Polish and local cuisine at the on-site restaurant.

Relaxation and Convenience
Unwind in the indoor pool or seek assistance from the multilingual staff available 24/7 at the reception. Don't miss out on exploring nearby landmarks like the Podlasie Opera and Philharmonic and Branicki Palace.

Experience luxury and comfort at Hotel Royal & Spa - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUZ

Location

Guest Reviews

9.1
Based on 1209 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.99
N
neil extended_group gb
10
Great stay in an excellent hotel.
Pros:

Breakfast was good but things like the bread and juices were never well stocked.

2026-08-08 via Nuitee
B
Bruce solo_traveller gb
10
Pros:

Everything, cant find a fault

2026-08-08 via Nuitee
R
Ross couple gb
9
2026-08-08 via Nuitee
W
Wallace solo_traveller gb
10
Pros:

Great 👍

2026-08-07 via Nuitee
D
Darryll solo_traveller gb
10
2026-08-07 via Nuitee
G
galit couple il
10
שהיה טובה מאוד.
Pros:

מיקום הכי מרכזי שיש,חדר גדול ומרווח( משודרג),ארוחת בוקר טובה מאוד,שירות מצוין

Cons:

המזגן בחדר לא פעל,הביאו מאוורר ופיצו אותנו בחניה חינם.חדר כושר לא היה פעיל בערב,למרות שכתבו שפתוח..

2026-08-02 via Nuitee
W
Waseem family_with_children gb
10
Brilliant hotel in a great location.
Pros:

Great service, location is brilliant, amenities are phenomenal.

Cons:

N/A

2026-07-22 via Nuitee
M
Marek solo_traveller ie
7
Ogólnie wporzadku
Pros:

Bardzo dobre piwo kraftowe

Cons:

Zimna sauna

2026-07-21 via Nuitee
P
Pie couple us
1
Awful - avoid - just say no!
Pros:

Nothing. Maybe the location if I was able to enjoy myself at this nightmare hotel.

Cons:

The room was set to 75 degrees (24 C) and it wasn’t possible to adjust. They “fixed” it and upon returning to my room it was now almost 80 degrees! That’s 25 C.

There is no decor on the walls. However, there seem to be a number of holes where something once may have been displayed.

How can you call yourself a 5 star hotel? You are a bunch of liars and crooks! You’re barely a motel and I’m being generous.

2026-07-20 via Nuitee
K
Krzysztof family_with_children pl
10
2026-07-19 via Nuitee
W
Wiktoria solo_traveller pl
8
Pros:

Bardzo czysty oraz schludny hotel. Miła obsługa. Dobra lokalizacja oraz organizacja. Hotel posiada dużo atrakcji, pokoje są wyposażone w wanne, dobrą klimatyzacje, ekspres do kawy, rzeczy do użytku codziennego (waciki, pilniczek do paznokci, zestaw do szycia, czyścidło do butów, kapcie).

Cons:

Ktoś z personelu wszedł rano do pokoju kiedy spaliśmy. Telewizor nie posiada internetu oraz są mocno ograniczone programy.

2026-07-19 via Nuitee
K
Katarzyna couple pl
8
Pros:

Lokalizacja super, panie w recepcji przemiłe, pokój czysty, śniadania smaczne

Cons:

Na śniadaniach brak dostępności produktów bezlaktozowych (mleko przynoszone na prośbę do stolika a nie przy ekspresie do kawy) i pieczywa bezglutenowego. Pan w recepcji mniej sympatyczny od pań ;(

2026-07-16 via Nuitee
W
Wanda couple us
10
2026-07-15 via Nuitee
P
patrynio94 family_with_children pl
10
Pros:

Bardzo dobre śniadania
Miła obsługa
Pokój bardzo dobrze wyposażony

Cons:

Trochę słaba pościel i poduszki (znacząco za małe w stosunku do skali łóżka) oraz tylko jedna duża i jedna maluteńka poduszka na osobę ale to naprawdę szczegóły i już takie czepialstwo ;)

2026-07-13 via Nuitee
M
maciej family_with_children pl
8
Dobry obiekt dla dzieci
2026-07-12 via Nuitee
J
Jacek solo_traveller pl
10
2026-07-12 via Nuitee
D
Dariusz solo_traveller pl
10
2026-07-11 via Nuitee
S
Stankevičius couple lt
10
2026-07-10 via Nuitee
J
Joanna couple pl
10
2026-07-09 via Nuitee
M
Maher couple de
9
Schönes Hotel in zentraler Lage
Pros:

War alles bestens

Cons:

Frühstück teils um 10.20 Uhr etwas ausgesucht. Hat aber gereicht. Auswahl gut.

2026-07-06 via Nuitee