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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Hotel Mercury Inn in Querétaro offers a range of luxurious amenities and services to ensure a comfortable stay. From the outdoor pool and fitness centre to the on-site restaurant and bar, guests can relax and unwind in style.
Convenient Facilities
With a business centre, meeting facilities, and tour desk, Hotel Mercury Inn caters to both leisure and business travelers. The 24-hour front desk, luggage storage, and laundry services provide convenience and peace of mind throughout your stay.
Prime Location
Located just 1.8 km from Centre and San Francisco Temple, Hotel Mercury Inn is ideally situated for exploring the vibrant city of Querétaro. Experience comfort and convenience at this charming hotel - book your stay now!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Amabilidad del personal.
La cucaracha que se estaba en una de las habitaciones.
La atención, el lugar , la tranquilidad
Todo esta perfecto
me encanta la ubicación y la limpieza de las habitaciones
El bar cierra temprano
El restaurante muy rico todo y super amables todos.
Todo me agrada.
La limpieza y el orden
El switch de la lámparas, no se ven y la reacción de la televisión muy lenta. Vieja9
La ubicación me agrado mucho, sobre todo si tienes planeado algun evento en el Auditorio, las instalaciones estan muy bien cuidadas y la comida del hotel es buena, el personal es amable y todo esta muy limpio.
El internet era un poco inestable, las camas no eran tan comodas, pero realmente era muy silencioso el entorno del hotel, así que todo bien.
El personal de recepción es extraordinariamente amable, muy dispuesto a ayudar en todo lo que se encuentre a su alcance.
Los felicito, muchos hoteles tienen en su recepción burocratas con la voluntad de no mover un dedo a menos que sea indispensable.
El mobiliario de la habitación puede mejorar.
Me 3ncanta la ubicación
La limpieza de la habilitación
La alberca no estaba climatizada
El desayuno
Somos 3 personas y todos los días hay que recordarles que necesitamos 3 toallas
La comodidad de la cama
La alberca sumamente helada
Lo que mas me encanto fue el apoyo que me brindo la señorita Mary cruz para hacer mi cambio de fecha ya que la plataforma ya no me dejaba hacer el cambio !
ella muy empatica me apoyo y eso me hizo sentir muy valorada como cliente suyo
Limpio y muy confortable
El desayuno es bueno.
El aire acondicionado no es duficiente para el calor que hacia. Tampoco me gusto la cantidad de ruido que se oye del exterior por el transito de trailers
Buena alberca
No teniamls wifi en la habitación :(
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