Palazzo Luxury Hotel & Bistro - Central My Khe Beach Walking Street

Hotels
8.3 (1038 reviews)
230-232-234 Tran Bach Dang , Da Nang , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.94
Several mentions of outdated and unclean facilities causing dissatisfaction.
Service
9.41
Staff was very helpful and friendly, making guests feel welcomed.
Location
8.95
Great location, close to the sea and vibrant area, though noisy at night.
Room Quality
7.9
Rooms are large but dated and some issues reported with cleanliness.
Amenities
7.43
Limited amenities; some issues with pool and gym quality.
Value for Money
8.39
Good price, but value affected by cleanliness and amenities.
Food and Beverage
7.44
Breakfast options were not up to standard with some complaints.
Overall Experience
8.91
Generally a good experience due to staff and location, but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:46

Property Description

Modern Accommodation near My Khe Beach
Palazzo Hotel, situated just a short stroll from the picturesque My Khe Beach, offers stylish and contemporary rooms with windows and balconies for a relaxing stay. The hotel boasts free WiFi, 2 dining options, and air-conditioned non-smoking units with modern amenities.

Convenient Services and Facilities
The hotel provides a range of convenient services including currency exchange, bicycle rental, airport transfers, and day trip arrangements. The 24-hour front desk staff, fluent in English and Vietnamese, are always ready to assist guests. Additionally, on-site parking is available for a hassle-free stay.

Ideal Location for Exploring Da Nang
Conveniently located near attractions like Non Nuoc Village and Song Han Bridge, Palazzo Hotel is a perfect base for exploring the vibrant city. With easy access to Hoi An Ancient Town and Da Nang International Airport, guests can enjoy a seamless travel experience.

Ready to experience modern comfort near the beach? Book your stay at Palazzo Hotel now!

Important information:

One child aged from 6 years to under 12 years is charged USD 5 per child per night when using existing bed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Fitness center is closed from 2026-12-31 until 2026-01-02
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 270,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1038 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.91
D
Dean solo_traveller gb
8
2026-05-29 via Nuitee
V
Valentina couple au
6
Pros:

The staff was friendly

Cons:

We didn’t like the cleaning, it’s quite an old place

2026-05-28 via Nuitee
J
Joel solo_traveller au
10
Pros:

Staff was very friendly and helpful.
Clean rooms and very good air con!
Location was perfect, close to the beach and restaurants.

Cons:

Toilet seat was loose

2026-05-27 via Nuitee
A
Amie couple us
10
We hid our wallet and was found after we left by an employer. Was called in while visiting bana hills. Recovered the wal
2026-05-27 via Nuitee
T
Troy solo_traveller us
9
Pros:

Staff was accommodating and rooms were clean.

Cons:

They should have a smart tv. And bigger would be nice.

2026-05-27 via Nuitee
B
Ball solo_traveller hk
9
Pros:

Hotel staff were great. Room was good. Buffet breakfast was good. Hotel location for the beach and dinners was excellent.

Cons:

The only downside with the location is the street noise but, for us, the positives outweighed the negatives.

2026-05-26 via Nuitee
K
Kestutis Ramoska extended_group lt
6
Pros:

Kaina už nakti. Vieta tikrai gera. Didelis kambarys, bet labai senoviskas, bei kiaurai girdimas.

Cons:

Basenas baseinas, lb mazas priklauso dviem viešbuciams, gultai 4 ir visi suluze. Aplinka tragedija, su dirbtinem gelem. Patekimas i baseina su dviem liftais ir laiptais iki jo.

2026-05-26 via Nuitee
I
Ischa solo_traveller nl
7
2026-05-25 via Nuitee
L
Lattimore couple us
8
Pros:

Location, staff, convenience

Cons:

Plumbing could be better. Toilet sometimes barely flushed.

2026-05-25 via Nuitee
S
Shamil couple nl
10
2026-05-23 via Nuitee
J
Jeffrey solo_traveller au
8
Very good
Pros:

Very convenient

Cons:

Good breakfast

2026-05-22 via Nuitee
S
Stéphanie solo_traveller fr
7
2026-05-21 via Nuitee
J
Jassim Almoamen solo_traveller bh
1
Pros:

I do not recommend this hotel at all. My experience with them was very disappointing and highly unprofessional.
Two days before the reservation date, I officially informed the hotel that I needed to cancel my booking. However, they refused, claiming that they were unable to resell the room. This excuse was completely unconvincing, especially since the hotel appeared to be almost fully occupied with very high occupancy rates. It was obvious that the real reason was simply to avoid refunding the payment.
I also submitted a formal request directly to the hotel, but it was rejected without any cooperation or flexibility. In addition, I filed a complaint with Booking, and until now I have not received any proper response or resolution.

Unfortunately, the hotel’s current ratings do not reflect reality at all. The service and overall handling of the situation were far below expectations. A very disappointing experience that I will definitely not repeat.

Cons:

I do not recommend this hotel at all. My experience with them was very disappointing and highly unprofessional.
Two days before the reservation date, I officially informed the hotel that I needed to cancel my booking. However, they refused, claiming that they were unable to resell the room. This excuse was completely unconvincing, especially since the hotel appeared to be almost fully occupied with very high occupancy rates. It was obvious that the real reason was simply to avoid refunding the payment.
I also submitted a formal request directly to the hotel, but it was rejected without any cooperation or flexibility. In addition, I filed a complaint with Booking, and until now I have not received any proper response or resolution.

Unfortunately, the hotel’s current ratings do not reflect reality at all. The service and overall handling of the situation were far below expectations. A very disappointing experience that I will definitely not repeat.

2026-05-19 via Nuitee
P
Phương solo_traveller vn
10
Pros:

Phòng thoáng, sạch sẽ, tiện nghi đầy đủ. Nằm gần biển, đi bộ ra biển, nhân viên thân thiện, chu đáo, bữa sáng ngon. 10 điểm

2026-05-15 via Nuitee
H
Helena couple us
9
Overall great, and recommend as the price vs value beats the noisiness at night
Pros:

Lots of space in the room (deluxe room with 2 double beds), fantastic (modern) shower, and located near the beach!

Cons:

It's at a very busy street, which has its advantages since you have a lot close by. Though, it remains noisy until 11pm since there's live music right opposite from the hotel and you hear everyone down at the street so it was a little challenging to fall asleep

2026-05-15 via Nuitee
P
Patrick solo_traveller us
8
2026-05-14 via Nuitee
I
Ion solo_traveller ro
9
Pros:

Locul, este foarte aproape de plajă, personalul, foarte drăguț și serviabil, camera, răcoroasă și cu acces bun.
Lenjeria și curățenie zilnică, lift, și baie bine dotată!

Cons:

Micul dejun ar fi putut fi mai diversificat.

2026-05-13 via Nuitee
D
Danielius solo_traveller lt
8
2026-05-13 via Nuitee
R
Robert solo_traveller nl
9
Palazzo Da Nang
Pros:

Schone kamer, prima ontbijt en zeer behulpzame en vriendelijke staff. Dit alles in een fijne omgeving met eet en drink gelegenheden en dichtbij het strand.

Cons:

Eigenlijk niets.

2026-05-13 via Nuitee
M
Mạnh couple vn
10
Pros:

Mọi thứ đều tuyệt vời từ cơ sở vật chất đến nhân viên phục vụ

Cons:

Không có gì để chê

2026-05-13 via Nuitee