Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality issues
Humidity in rooms

Categories

Cleanliness
9.14
The reviews indicate a generally clean environment, though some comments on humidity were noted.
Service
9.99
Multiple reviews mention the friendliness and helpfulness of the staff and owner.
Location
9.65
Several reviews highlight the central location and easy access to amenities.
Room Quality
8.6
Some comments state that rooms were comfortable but mention issues like noise or lack of windows.
Amenities
8.63
Facilities were mentioned as needing maintenance in a review, but overall satisfactory for basic needs.
Value for Money
9.97
Good quality price ratio based on several reviews, particularly for breakfast and comfort.
Food and Beverage
9.64
The breakfast quality received specific praise across multiple reviews.
Overall Experience
9.61
Reviews express overall satisfaction with their stays and recommend the accommodation highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Shared Lounge and Terrace: Enjoy a cozy atmosphere at Sapa Snow Hotel's shared lounge and terrace, perfect for relaxing and mingling with other guests.

Modern Amenities: From a flat-screen TV and free WiFi to a 24-hour front desk and airport transfers, we ensure your stay is comfortable and convenient.

Scenic Views and Delicious Dining: Wake up to stunning city views from select rooms, and savor a delicious breakfast with buffet, à la carte, or continental options.

Experience the charm of Sa Pa at Sapa Snow Hotel - book your stay now for a memorable mountain retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 417 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.97
Food and Beverage: 9.64
Overall Experience: 9.61
N
Nicola • family_with_children • nz
9
2026-10-31 • via Nuitee
E
Ella • couple • gb
8
Pros:

We had a great stay at the hotel. The staff were very accommodating, welcoming and friendly. The rooms were spacious and very clean and the location was good. Breakfast was freshly made every morning and laundry service available too.

2026-10-27 • via Nuitee
L
Lorrel • family_with_children • ca
10
Pros:

The owner was extremely helpful

2026-10-25 • via Nuitee
T
Trym • couple • no
10
Pros:

Vi booka dette stedet sent på kvelden, grunnet noe problemer vi fikk med ett annet hotell. Hotellsjefen her var ekstremt hjelpsom og tok oss imot med åpne armer. Fikk litt problemer med betalingen vår når vi skulle dra, men det var ikke noe problem med en såpass forståelsesfull og tålmodig sjef. Fikk også tilbudet om å bli på hotellet en annen dag å dusje, slappe av osv. selv om vi ikke hadde booket oss inn den dagen. Skulle gjerne blitt flere dager om vi hadde vært lengre i SapA

Cons:

Litt rufsete bad, men ellers fint

2026-10-24 • via Nuitee
L
Liam • solo_traveller • il
9
Pros:

תמורה מלאה למחיר ואפילו יותר מזה.
צוות המלון נחמד מאוד, דאג לכל מה שהייתי צריך,
עשיתי צ׳ק אאוט ובעל המלון דאג לשמור לי על הציוד עד הערב ודאג לי גם לחדר שאוכל להתקלח ולהתארגן עד שאעזוב.
חוץ מזה, החדר נקי, מיטה נוחה וארוחת בוקר טובה.

2026-10-24 • via Nuitee
S
Seif eddine • family_with_children • dz
10
Pros:

8/10

2026-10-20 • via Nuitee
F
Franchesca • couple • us
4
Kind of a huge disappointment to be honest. The reviews seem great but the cleanliness was not up to par. We found multi
Pros:

I liked the proximity to town center. We were able to check in early for a fee.

Cons:

A lot of cockroaches and ants for a 3 star hotel. Room supplies are kind of lack luster. No card reader so forced to pay in cash.

2026-10-18 • via Nuitee
A
Ana • solo_traveller • es
10
2026-10-15 • via Nuitee
D
Dianne • solo_traveller • au
8
A very comfortable stay with lovely staff.
Pros:

Everything was good

Cons:

The breakfast was the bare basics but ok.

2026-10-10 • via Nuitee
J
jaunaux • solo_traveller • fr
7
Pros:

Chambre spatieuse
Plusieurs choix de petits déjeuners, mais il faut aimer le salé et les frites dès le matin !
Pancake et miel proposé néanmoins.
Fruits, fromage et pain à disposition
Personnel sympathique et poli

Cons:

L'odeur d'égouts, mais signalé et rectifié
Refus de paiement en CB alors que nous avions demandé à notre arrivée, bizarrement problématique de TPE !!!! Trop fréquent au Vietnam !
Très mauvaise insonorisation
Lit très dur

2026-10-07 • via Nuitee
J
Jacob Friso • couple • dk
10
Pros:

Utrolig sød hotelejer som virkelig gjorde det ekstra for at vi havde nogle gode dage i Sa Pa.
Kan kun anbefale dette hotel og ville vælge samme sted igen næste gang.

2026-09-19 • via Nuitee
D
dori • solo_traveller • il
8
2026-09-18 • via Nuitee
P
Pevzner • solo_traveller • il
9
Pros:

The owner was very nice and comunicative. The breakfast was wonderful. The rooms were clean.
I recommend this hotel!

Cons:

On the first night we got a room with a view to a wall and the smell from the bathroom wasn't so nice. After that we moved to another room which was great- spacious, clean and comfortable.

2026-09-13 • via Nuitee
O
Osher • couple • il
10
Pros:

Great value for money + the hotel manager was super nice and welcoming. Great choice for budget travelers!

2026-09-09 • via Nuitee
P
Paul • couple • gb
9
Enjoyed my stay and given the location very quiet
Pros:

Welcoming staff and as expected

Cons:

All good

2026-09-07 • via Nuitee
Y
yehonatan • couple • il
10
Thank you Leo!
2026-09-05 • via Nuitee
Y
Yaron • solo_traveller • il
10
מלון נהדר עם ליאו המנהל הכי אדיב ונחמד שיש!
Pros:

איזה מלון נהדר!!!
בראש ובראשונה - ליאו מנהל המלון שתמיד קיבל אותנו בחיוך ודאג לנו לכל מה שהיינו צריכים: נסיעות, המלצות, מקלחת חמה אחרי שחזרנו מהטראק עם המאמא... אתה אדם נפלא ליאו, תודה רבה!!!
החדרים במלון היו נוחים ומרווחים, המקלחת חמה ונעיימה, ארוחת הבוקר היתה טעימה מאוד (ממליץ על הפנקייקים!).
המיקום של המלון הוא במקום מרכזי, 2 דקות הליכה מהאגם.
גם המחיר היה סביר בהחלט וקיבלנו תמורה מלאה לתשלום.
מומלץ בחום!

Cons:

הכל היה נהדר

2026-09-01 • via Nuitee
K
Keren • solo_traveller • il
9
Pros:

The owner is very nice and helped me with everything I needed. good location and clean rooms . hot water and aircon working well.

Cons:

the bed was too hard for me

2026-08-23 • via Nuitee
K
Kempe • solo_traveller • de
10
2026-08-17 • via Nuitee
I
Irek • solo_traveller • pl
10
Tani, dobry nocleg w centrum
Pros:

Pomoc w organizacji całodziennego taxi z kierowcą, który pokazał okolice Sapy. Świetna sprawa, zamiast łowienia przypadkowego kierowcy.
Boczna uliczka w centrum, dzięki temu było spokojnie
Blisko night market.
800m do kolejki Sapa Station, 400m do centralnego placu Sapa.
Świetna jakość noclegu że śniadaniem do ceny.
Możliwość zostawienia bagażu.
Idealny na 2-3 dniowy nocleg.

2026-08-05 • via Nuitee