Cinco de Mayo Hotel

Hotels
7.6 (352 reviews)
calle 5 de mayo número 106 , Querétaro , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Luggage storage
Airport shuttle
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Poor cleanliness
Issues with room quality
Lack of amenities

Categories

Cleanliness
6.86
There were complaints about cleanliness, specifically mentioning dirty towels and hair in the bed.
Service
8.33
Mixed feedback about service; some noted good reception staff while others mentioned unhelpful interactions.
Location
9.37
Multiple reviews praised the excellent location near the center of Querétaro.
Room Quality
6.82
Room quality was criticized due to issues like humidity, lack of hot water, and poor mattress comfort.
Amenities
7.35
Amenities were lacking, such as the absence of a restaurant and available outlets.
Value for Money
7.81
Good value based on location and price, though room amenities were subpar.
Food and Beverage
6.36
No food options available within the hotel, rated poorly.
Overall Experience
7.93
Overall experience was average, with nice aspects overshadowed by multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Convenient Location and Modern Comforts
Located in Querétaro, Cinco de Mayo Hotel is just a short distance from Queretaro Congress Centre. Enjoy the convenience of concierge services, free WiFi, and a restaurant during your stay.

Comfortable Accommodations
Relax in non-smoking rooms equipped with a desk, flat-screen TV, and private bathroom. Some rooms even feature a balcony with a stunning city view. Bed linen and towels are provided for your comfort.

Friendly Service and Nearby Attractions
With bilingual staff ready to assist you, feel at ease during your stay. Explore nearby attractions like San Francisco Temple and Josefa Ortiz de Dominguez Auditorium, both just a short distance away.

Ready to experience comfort and convenience at Cinco de Mayo Hotel? Book your stay now and make unforgettable memories.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 352 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
B
Blanca Berenice • couple • mx
9
Pros:

La ubicación,el personal muy amable

Cons:

Solo en la noche por mas que tenían el letrero de guardar silencio no se si eran trabajadores estaban riendo y platicando con voz muy alta y si fue algo molesto

2026-07-04 • via Nuitee
E
Estefany • solo_traveller • mx
5
2026-06-30 • via Nuitee
N
Nancy • solo_traveller • mx
10
2026-06-29 • via Nuitee
M
Miriam • couple • mx
7
Bien
Cons:

Que los contactos de luz no están visibles ni señalizados,
están detrás del buro o los colchones

2026-06-29 • via Nuitee
M
Miguel angel • extended_group • mx
10
Tranquilidad,paz
Pros:

No me quede al desayuno pero me par3ce excelente el lugar

Cons:

Sin comentarios

2026-06-28 • via Nuitee
E
Emmanuel alemán • solo_traveller • mx
8
Pros:

La zona

Cons:

El ruido de las escaleras por mi habitación jaja

2026-06-26 • via Nuitee
C
Cesar Alberto • solo_traveller • ca
6
2026-06-22 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-06-21 • via Nuitee
O
Ondřej • solo_traveller • cz
9
Pros:

Clean accommodation in a great location.

2026-06-07 • via Nuitee
N
Néstor • solo_traveller • mx
9
2026-06-01 • via Nuitee
M
María Saray • solo_traveller • mx
7
2026-05-26 • via Nuitee
M
Miguel Angel • solo_traveller • mx
9
Pros:

Calidad-precio.

2026-05-25 • via Nuitee
G
GUILLERMO • solo_traveller • mx
10
Muy buen servicio
Pros:

El servicio.

2026-05-25 • via Nuitee
J
Juana • family_with_children • mx
3
No cubrió mis expectativas de como lo vi en la publicación
Pros:

Solo la ubicacion

Cons:

Fue muy pequeña la habitación para las 5 personas 2adultos 3 niños ya estando en la habitación mucho ruido en el piso de arriba arrastraba cosas yera muy molesto el pasillo muy obscuro que no se veía bien con peligro de caerse y no haber estacionamiento

2026-05-24 • via Nuitee
W
William • solo_traveller • mx
5
Hi
Pros:

drinkz

Cons:

hoez

2026-05-22 • via Nuitee
M
Miguel Angel • solo_traveller • mx
9
2026-05-21 • via Nuitee
L
Luna • solo_traveller • mx
1
Pros:

no puedo opinar nada, debido a que ni la puerta me abrieron........

2026-05-19 • via Nuitee
G
GARCIA • couple • mx
8
Pros:

Muy buena ubicación muy cerca del centro

2026-05-18 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Habitaciones muy calientes sin clima

2026-05-14 • via Nuitee
A
Aristeo • solo_traveller • mx
9
2026-05-08 • via Nuitee