Hotel Zamna Boutique

Hotels
9.2 (268 reviews)
Calle 53 No 547 , Mérida , MX
+52 999 199 7952

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Bugs reported in the room
Parking difficulties reported

Categories

Cleanliness
8.41
General cleanliness was mentioned, but there were issues with bugs in the bed.
Service
9.88
Staff is consistently described as friendly and helpful.
Location
8.92
Location is good but some guests mentioned it could be isolated.
Room Quality
8.87
Rooms are described as comfortable; minor issues reported but generally pleasant.
Amenities
9.4
Nice pool and breakfast included but potential parking difficulties.
Value for Money
9.36
Many reviews praise the hotel for excellent value.
Food and Beverage
9.41
Breakfast receives high praise; several guests highlight its quality.
Overall Experience
9.38
Guests overall express satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:25

Property Description

Luxurious Colonial-Style Hotel

Outdoor Pool and Tropical Gardens
Hotel Zamna Boutique offers a serene escape with its outdoor pool surrounded by lush tropical gardens. Relax in the tranquil setting while enjoying the Mexican art displayed in various seating areas around the pool.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a safe, fan, cable TV, and minibar. Unwind in the private bathroom featuring a refreshing shower after a day of exploration.

Convenient Services
Take advantage of our convenient services including luggage storage, motorbike rental, and laundry facilities. Our dry cleaning and ironing service ensure you always look your best during your stay.

Book your stay at Hotel Zamna Boutique for a luxurious and relaxing experience in the heart of Merida.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

9.2
Based on 268 reviews
Cleanliness: 8.41
Service: 9.88
Location: 8.92
Room Quality: 8.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
S
Stefanie • extended_group • de
10
2026-09-13 • via Nuitee
C
Circo • couple • it
8
Pros:

- piscina molto carina
- colazione semplice e non troppo varia ma buona per il prezzo pagato
- posizione a 10 min a piedi dal centro
- personale simpatico e piacevole

Cons:

- camera non eccezionale ma per quello che abbiamo pagato secondo me il prezzo è ok

2026-09-08 • via Nuitee
J
Jozeau • family_with_children • be
8
Pros:

Identique à la description. Facile pour se garer dans la rue. Distance raisonnable à pied du centre. Bel écrin de verdure dans la ville.

2026-09-07 • via Nuitee
H
Hossein • solo_traveller • it
9
pleasant and comfortable experience
Pros:

Very friendly and helpful staff, with a clean and welcoming room. The property has a lovely local charm that makes the stay feel authentic. Overall, a pleasant and comfortable experience.

Cons:

The only real downside, and something that didn’t quite match the standard of the hotel, was the condition of the bathroom fixtures. The shower was quite worn and some parts were falling apart, while the sink tap was also unusual and caused the water to splash outside the basin. These details could definitely use some maintenance and improvement.

2026-08-31 • via Nuitee
A
Anja • family_with_children • de
9
Unbeschreiblich! Eine wunderschöner Aufenthalt mit der ganzen Familie. Kurze Wege und superfreundliches Personal.
Pros:

Sehr freundliches Personal; leckeres Frühstück; tolle Lage und gute Ausstattung.

Cons:

Der Föhn ist nichts für lange Haare - einziger Nachteil!

2026-08-31 • via Nuitee
A
ana • couple • es
9
2026-08-25 • via Nuitee
D
Damian • couple • es
8
Hotel situat en una casa rústica del centre de Mèrida. És ideal per visitar la zona turística.
Pros:

Hotel situat en una casa rústica del centre de Mèrida. El lloc és molt tranquil i la seva decoració és meravellosa. L'habitació i l'esmorzar estaven molt bé. La ubicació de l'hotel és ideal per visitar la zona turística.

Cons:

La zona del centre on està ubicat l'hotel està buida i no s'hi passeja ningú pels carrers. Vam agafar sempre Uber per a desplaçar-nos.

2026-08-20 • via Nuitee
H
HERRMANN • family_with_children • fr
10
Très bel hotel , petit déjeuner exceptionnel, piscine très agréable. Je recommande
Pros:

Hotel très agréable, petit déjeuner exceptionnel!
Piscine agréable, beaux décors, on ne se doute pas que l'hotel est si grand depuis la rue.
Personnel sympathique, bon accueuil
Très bien placé car proche du centre et très au calme.
Possibilité de se garer dans le rue sans problème

2026-08-19 • via Nuitee
C
Catherine • extended_group • be
8
Sympathique
Pros:

Atmosphère paisible avec piscine . Le plus : une cuisine ouverte disponible pour tous. Bon petit déjeuner. Le personnel est adorable!

Cons:

Les moustiques mais il venait de pleuvoir 😕 donc assez orageux 🌩️

2026-08-19 • via Nuitee
M
Manuel Marcelino • extended_group • mx
9
Pros:

Las habitacion excelentes, piscina no tuve oportunidad de disfrutarla pero se veia bien y el desayo cumplidor y si cambiaban cada dia el menu

2026-08-18 • via Nuitee
N
Nathalie • extended_group • fr
10
Pros:

Le petit dej!!!!

Cons:

Rien

2026-08-10 • via Nuitee
J
Jorge • extended_group • es
10
Muy recomendable
Pros:

El personal estaba muy atento. Habitaciones cómodas. Buen desayuno y buen café.

Cons:

A la ducha le faltaba presión.

2026-08-08 • via Nuitee
M
Matthieu • solo_traveller • fr
8
Pros:

Hôtel agréable en pleine ville avec de jolis patios et une belle piscine où il fait bon flâner quand il fait trop chaud.
Chambre agréable. Très bon petit-déjeuner.
Accès aux rues principales en 10-15min à pied

Cons:

Bémol sur les matelas qui s'affaissent d'un côté

2026-08-06 • via Nuitee
B
Berend • solo_traveller • nl
8
2026-08-02 • via Nuitee
A
alma griselda • solo_traveller • mx
10
Pros:

Atencion del personal
Limpieza
Desayuno
Comodida

2026-08-02 • via Nuitee
J
John • couple • nz
10
Great stay
Pros:

Spacious room and lovely shady outdoor areas around pool. Easy parking in street opposite hotel. About 15 min walk to centre. Tea/ coffee, water and ice available 24/7. Good breakfast with lots of variety.

Cons:

Nothing

2026-07-22 • via Nuitee
N
Nora Cecilia • solo_traveller • mx
9
Pros:

El desayuno, es un hotel tranquilo, la alberca esta bien y puedes ir caminando a varios lugares. El personal es muy amable la recepción, cocina, etc. Y te apoyan en lo que necesites.

Cons:

Me hubiera gustado estar en otra habitación me tocó la última.

2026-07-22 • via Nuitee
F
Fiona • solo_traveller • gb
7
Pros:

Restful and good atmosphere.

Cons:

Toilet bidet didn’t work.

2026-07-16 • via Nuitee
J
jose • family_with_children • us
10
2026-07-13 • via Nuitee
A
Annalisa1129 • solo_traveller • it
8
2026-07-05 • via Nuitee