Avenue Hotel

Hotels
kv.Izgrev, 6 Transportna Str , Burgas City , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Adequate parking
Cons:
Poor cleanliness
Inadequate breakfast options
Some maintenance issues

Categories

Cleanliness
6.56
Some reviews mentioned poor cleanliness and unpleasant odors in the hallways and rooms.
Service
8.53
Friendly and helpful staff were noted positively in several reviews.
Location
8.57
Multiple reviews highlighted the good location of the hotel.
Room Quality
7.52
Rooms described as comfortable, but some issues with maintenance were noted.
Amenities
7.55
Amenities were adequate but not exceptional according to some reviews.
Value for Money
8.01
Generally considered good value for the price based on feedback.
Food and Beverage
6.56
Breakfast offerings were seen as insufficient and of low quality in some comments.
Overall Experience
7.53
Overall experience was mixed, with some enjoying their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:26

Property Description

Convenient Location
The Avenue Hotel, strategically situated on the main access road to Burgas, offers proximity to Burgas Plaza Shopping Mall and the city center, sea garden, and beach.

Modern Amenities
All rooms at Avenue Hotel are equipped with air conditioning, a private bathroom, and a flat-screen TV. Guests can enjoy free WiFi and cable internet during their stay.

Fitness and Dining
Guests have complimentary access to the hotel's fitness area and can indulge in delicious Bulgarian cuisine at the on-site restaurant. Room service and packed lunches are also available for convenience.

Book now to experience comfort and convenience at Avenue Hotel.

Important information:

Pets are allowed , but need to be maximum 5 kg.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 6.56
Overall Experience: 7.53
Дамянова • solo_traveller • bg
10
Pros:

Закуската е супер

Cons:

Всичко е ок

2026-10-17 • via Nuitee
D
Deniz • extended_group • tr
1
Give me my money back.
Pros:

The location was good.

Cons:

Dear Management,

I am writing to formally complain about several serious hygiene, maintenance, and service issues we experienced during our stay.

Although we were moved to a new room, the room had a strong and persistent sewage smell. Unfortunately, the problems did not end there:

• The toilet was not securely fixed to the floor and was loose and moving.
• The bathroom sink faucet was also loose and moving.
• No bath mat or hand towel was provided.
• The towels that were provided were in unacceptable condition, with some being torn or having holes in them.

More seriously, moldy bread was served in the breakfast area. When I pointed this out and stated that serving food in this condition could potentially make several people seriously ill, the response I received was simply, “Yes.” What was particularly disappointing was that no apology or appropriate response was offered by the staff.

In addition, at approximately 7:00 a.m., we were woken up by housekeeping using a vacuum cleaner in the corridor. We had to leave our room and ask them to stop because the noise was seriously disturbing our sleep.

These issues are far below the standards one would reasonably expect from a hotel. The combination of food hygiene concerns, poor room maintenance, damaged and inadequate towels, and the disturbance early in the morning made our stay extremely unpleasant.

I expect this complaint to be taken seriously and would appreciate a formal response explaining how these issues will be addressed. I also believe that the circumstances warrant appropriate compensation for the inconvenience and unacceptable conditions we experienced.

I look forward to hearing from you.

2026-10-16 • via Nuitee
A
Aneta • family_with_children • pl
9
Lokalizacja hotelu, jako punkt wypadowy w celu zwiedzenia miasta, jak najbardziej OK
Pros:

Śniadanie kontynentalne, każdy mógł zjeść coś, co lubi. Przestronny pokój. Bardzo wygodne łóżka.

Cons:

Oświetlenie w pokoju nie było zadowalające. Przy dodatkowym łóżku brak nocnej lampki, tak jak i przy komodzie. Oświetlenie sufitowe zbyt ciemne i oddalone od komody, żeby można było z niego skorzystać.

2026-10-16 • via Nuitee
R
Radeva • solo_traveller • de
10
Отличен
Pros:

Както винаги всичко беше чудесно!!!
Любимо място за отсядане!!!

2026-10-15 • via Nuitee
V
Viktoria • solo_traveller • bg
8
Pros:

It was clean

2026-10-15 • via Nuitee
G
Gregor • solo_traveller • at
6
2026-10-15 • via Nuitee
M
Mihaela • couple • bg
10
2026-10-15 • via Nuitee
A
Aygül • family_with_children • tr
9
2026-10-15 • via Nuitee
M
Murat • family_with_children • bg
1
Pros:

Böcek çıkması dışında her şey yolundaydı

2026-10-13 • via Nuitee
D
Dimitar • solo_traveller • bg
8
2026-10-13 • via Nuitee
D
Desislava • family_with_children • bg
9
Добър за съотношението цена/ качество
Pros:

Удобното местоположение

Cons:

Не добре почистена стая

2026-10-12 • via Nuitee
B
Bogdan • solo_traveller • ro
10
Pros:

Everything

2026-10-12 • via Nuitee
G
Genoveva • solo_traveller • bg
10
2026-10-12 • via Nuitee
M
Mihail • family_with_children • bg
8
2026-10-12 • via Nuitee
S
Sinan • solo_traveller • es
8
2026-10-12 • via Nuitee
A
Adlen • couple • tr
8
Pros:

Modern ve yeni odalar. Genel dizayn ve atmosfer güzel. Resepsiyon güler yüzlü. Temizlik iyi. Ücretsiz otopark var.

Cons:

Konum olarak her yere biraz uzak. Neyse ki rezervasyon size taksi çağırıyor ve taksi çabuk geliyor. Kahvaltıyı pek beğenmedik.

2026-10-12 • via Nuitee
Лысенко • solo_traveller • ua
1
Pros:

Понравилось что вернули деньги

Cons:

Семейное паре с маленькими детьми дали САМЫЙ разрушенный номер в отеле, не рабочая сантехника, плесень, отсутствует элементов балкона через которые может выпасть ребенок

2026-10-11 • via Nuitee
T
Tarlak • solo_traveller • tr
10
2026-10-11 • via Nuitee
I
Iurii • family_with_children • md
1
2026-10-11 • via Nuitee
A
Aynur • extended_group • tr
7
Cons:

Terlik yoktu

2026-10-11 • via Nuitee