Sheraton Oman Hotel, Muscat

Hotels
•
Sheraton
Ruwi - P.O. Box 3260 , Muscat , OM

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable stay
Professional service
Cons:
Cleanliness issues with carpets

Categories

Cleanliness
7.39
Room carpets are dirty with drinks stain and smell, indicating cleanliness issues.
Service
9.86
Staff is excellent, very friendly, professional, and service is top notch.
Location
9.4
Decent location as noted by the reviewers.
Room Quality
8.85
Rooms are huge and very well equipped, though some items mentioned do need updating.
Amenities
9.38
Great facilities including two pools and good gym facilities.
Value for Money
8.84
Overall positive sentiment on value for the experience given the services provided.
Food and Beverage
8.89
Not mentioned specifically, assumed to be standard quality for this hotel tier.
Overall Experience
9.36
General positive sentiment with upgrades adding to the fantastic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:13

Property Description

Luxurious Accommodation
Sheraton Oman Hotel, the tallest in Muscat, offers elegant rooms equipped with modern amenities like flat-screen TVs and private bathrooms. The hotel's stunning views of the city provide a truly unforgettable experience for guests.

Exceptional Facilities
Guests can enjoy a range of facilities including an outdoor pool, fitness centre, spa, and garden. With 4 restaurants to choose from, a 24-hour front desk, and free WiFi, every need is catered to with utmost convenience.

Relaxation and Dining
Indulge in a buffet or Full Continental breakfast at Sheraton Oman Hotel before unwinding at the spa center, hot tub, or sauna. Whether for leisure or business, this hotel offers the perfect blend of comfort and luxury.

Experience the height of luxury in Muscat at Sheraton Oman Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests who are booking for rooms with "Breakfast & Dinner Offer" are entitled for a buffet breakfast and a 3-course set menu dinner at Courtyard Restaurant. Guests may choose to upgrade to a buffet dinner at an additional price at the counter.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Location

Guest Reviews

Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
M
Malicia • family_with_children • fr
10
2026-10-31 • via Nuitee
J
Josef • family_with_children • de
10
2026-10-30 • via Nuitee
M
Martin • solo_traveller • at
9
Pros:

Staff was exceptionally friendly and helpful.

Pool area was very nice

2026-10-29 • via Nuitee
S
Shah Ruhul • family_with_children • gb
9
Superb stay at the Sheraton.
Pros:

The staff, the ambiance, the food and the esthetic.

Cons:

Nothing.

2026-10-29 • via Nuitee
V
Vijay Savio • family_with_children • om
10
2026-10-28 • via Nuitee
R
Ramakrishnan • family_with_children • in
10
2026-10-28 • via Nuitee
A
Ammar • family_with_children • ae
8
2026-10-26 • via Nuitee
S
Steve • family_with_children • ch
10
Pros:

Le petit déjeuner est incroyable et la qualité globale de notre séjour. Un vrai 5 étoiles !

Cons:

Le prix des boissons au bar de la piscine et personnellement, ce qui se trouve à l'intérieur du minibar de la chambre; il n'y a que des bouteilles d'eau. J'aurais espéré pour le prix des nuitées et du standing de l'établissement peut-être y voir quelques jus de fruits, sodas ou autre.

2026-10-25 • via Nuitee
L
Laurie Sian • family_with_children • om
9
Pros:

Beautiful, peaceful hotel with the kindest, most helpful staff! Always enjoy staying here. Large, clean room with comfortable bed and pillows. There are many choices for food and great facilities.
I am very pleased that the indoor pool opens so early, have not found this in many hotels.
Would highly recommend the Sheraton.

2026-10-25 • via Nuitee
O
OSAMA • family_with_children • eg
9
2026-10-24 • via Nuitee
N
Nadia • family_with_children • fr
9
Pros:

Tout est super
Le personnel telment telment gentil c incroyable j’ai rarement vu ça

Cons:

Le sommier de ma chambre fesait un bruit
Qui te réveil dès que tu bouge
Dommage car la literie est Nikel

2026-10-22 • via Nuitee
H
Halima • family_with_children • fr
10
Pros:

L'emplacement, le personnel, la nourriture, le service, la chambre. Tout était parfait

2026-10-22 • via Nuitee
R
Ruben • family_with_children • nl
9
2026-10-21 • via Nuitee
S
Sarah • couple • qa
6
Fine for a couple of nights but wouldn’t want to stay for long
Pros:

The bed was comfortable, the food was good, nice selection at breakfast. The restaurant staff were very pleasant and friendly.

Cons:

The first evening there was work happening at the pool area so it was loud and smelt very strongly on paint / white spirits. The shower was incredibly hot and we were unable to change the temperature without assistance. The kettle started itself in the middle of the night somehow. The Nespresso machine didn’t work. The room smelt musty.
Upon complaint, the staff was apologetic for our issues and we were offered a late check out and complimentary buffet lunch.

2026-10-20 • via Nuitee
S
Shahid • family_with_children • ae
10
2026-10-20 • via Nuitee
M
Myriam • couple • fr
9
Pros:

L, accueil , la propreté .restaurant à la carte très bon.
La piscine

2026-10-20 • via Nuitee
M
Mehdy • couple • fr
6
Pros:

La gentillesse du personnel, bon petit déjeuner,

Cons:

Les chambres ne sont pas insonorisées, les coussins pas agréables.

2026-10-20 • via Nuitee
S
Sameera • family_with_children • ae
8
Pros:

النظافه والغرف واسعه التنوع فالبوفيه

Cons:

المسبح صغير
لا يوجد ألعاب للأطفال
السونا واحد للنساءوالرجال

2026-10-19 • via Nuitee
S
Salama • solo_traveller • om
10
2026-10-19 • via Nuitee
A
albaloshe • family_with_children • ae
6
Cons:

The hotel feels quite outdated and in need of renovation. The facilities do not seem well-maintained, and some of the electrical switches in the room were not working.

Additionally, despite requesting housekeeping, my room was not cleaned. I was only staying for one night, but I still expected better service and attention to detail.

Overall, the hotel needs significant improvements in both maintenance and housekeeping services.

2026-10-19 • via Nuitee