Facilities

Full-service spa
Front entrance ramp
Express check-out
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable stay
Professional service
Cons:
Cleanliness issues with carpets

Categories

Cleanliness
7.39
Room carpets are dirty with drinks stain and smell, indicating cleanliness issues.
Service
9.86
Staff is excellent, very friendly, professional, and service is top notch.
Location
9.4
Decent location as noted by the reviewers.
Room Quality
8.85
Rooms are huge and very well equipped, though some items mentioned do need updating.
Amenities
9.38
Great facilities including two pools and good gym facilities.
Value for Money
8.84
Overall positive sentiment on value for the experience given the services provided.
Food and Beverage
8.89
Not mentioned specifically, assumed to be standard quality for this hotel tier.
Overall Experience
9.36
General positive sentiment with upgrades adding to the fantastic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:13

Property Description

Discover the perfect blend of luxury and comfort at Sheraton Oman Hotel.

Indulgent Spa Experience
Pamper yourself in our world-class spa, offering a variety of massages, body treatments, and facials designed to rejuvenate your mind and body, ensuring a truly relaxing escape.

Culinary Delights
Savor international cuisine at our on-site restaurant, Courtyard, or enjoy 24-hour room service for a delightful dining experience. Don't miss our buffet breakfast to kickstart your day, and unwind with drinks at our bar or poolside.

Exceptional Amenities
Stay connected with complimentary Wi-Fi and enjoy access to our two outdoor pools, sauna, and fitness center. With 13 meeting rooms and a spacious business center, we're also ideal for events and conferences.

Elevate your Muscat experience by booking your stay at Sheraton Oman Hotel today!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 114 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
J
John • couple • gb
9
classy hotel , well run and clean
Pros:

The hotel was clean and classy, the room was large and comforable with all amenities provided and daily cleaning

Cons:

the blinds in our room were not able to be lowered so the sun came in , waking us up early, the bathtub had some marks in it, food was quite pricey

2026-05-30 • via Nuitee
R
Robert • solo_traveller • ae
10
Everyone on staff was so helpful and made sure all the little details were taken care of
Pros:

Staff was stellar. Everyone I interacted with was so helpful and polite. Room was large and clean. Fitness room was amazing. Will def be back

Cons:

A little tricky to get to but pretty minor once you get there once or twice-I had a rental car so no issue if you were in a taxi.

2026-05-30 • via Nuitee
M
MOHAMED • family_with_children • ae
5
It was overall ok but the hotel should try to improve services keep billiards for teenagers and keep activities and staf
Pros:

Location

Cons:

Customer service at the reception meet and greet not good , did not explain about the room , buffet breakfast mostly Indian style, should mix more menus

2026-05-29 • via Nuitee
S
SHAIKH • solo_traveller • ae
10
2026-05-28 • via Nuitee
M
MOHAMMED • couple • in
5
2026-05-22 • via Nuitee
A
Artem • solo_traveller • ru
7
2026-05-17 • via Nuitee
E
Eddy • solo_traveller • fr
8
2026-05-14 • via Nuitee
A
A • solo_traveller • gb
8
A great business like short stay. I would stay again
Pros:

Comfy beds. Staff are professional and always on hand. Helpful.

Cons:

Everything was fine. The towels are laundered well and are clean but do not smell fresh. The pool is nice but the walkway needs a refurb. Food is lovely but the restaurant lacks soul

2026-05-14 • via Nuitee
S
Salma • family_with_children • gb
5
It was okay but won’t come again
Pros:

Pool was ok

Cons:

Very quiet, far from things, limited options for breakfast

2026-05-11 • via Nuitee
A
Ali • family_with_children • ae
10
Pros:

The location is Beautiful, many stuff were good too

Cons:

The breakfast, it wasn’t as we expected it to be, it was not Sheraton quality

2026-05-07 • via Nuitee
خالد سيف • solo_traveller • ae
9
2026-05-03 • via Nuitee
G
Gulnara • couple • ae
4
Old but location is good. My room was barely cleaned. Forgetful staff
Pros:

Old

Cons:

Location

2026-05-03 • via Nuitee
G
Gulnara • couple • ae
4
Average
Pros:

Location

Cons:

Old and cleaning isn’t good. The stuff is very forgetful

2026-05-03 • via Nuitee
P
Philippa • couple • au
9
Except service
Pros:

The service was above and beyond. Everyone was very accomodating and made our trip very special.

Cons:

Everything is lovely - however the rooms are a little dated .

2026-05-02 • via Nuitee
G
Gizhko • family_with_children • ru
8
2026-05-02 • via Nuitee
A
andrea • couple • ae
8
Buona posizione
Pros:

Posizione baricentrica tra la parte vecchia e l’opera house

Cons:

I prezzi del food and beverage un po’ troppo alti anche considerando il livello dell’hotel

2026-05-01 • via Nuitee
M
Mubarak • couple • kw
5
A fair experience
Pros:

The staff were super friendly. The services were fine. Location was close to our needs (Business trip)

Cons:

The cleanliness. We had to request to change our room because there were used cups, half filled mugs, dirty towels, Dirty toilet and spiders.
The staff were friendly and they apologized and offered us free breakfast throughout our stay

2026-04-30 • via Nuitee
K
karim • solo_traveller • eg
10
2026-04-26 • via Nuitee
E
Elize - marie • solo_traveller • om
9
2026-04-25 • via Nuitee
A
Ahtsham • family_with_children • ca
10
Amazing stay. Clean rooms, excellent facilities and most importantly, helpful staff!
Pros:

The service was top-notch, really appreciated the entire staff's responsiveness and willingness to help. A special shoutout to Rajesh at breakfast, he was always so accommodating for our whole family!

2026-04-24 • via Nuitee