Hanoi Holiday Hotel

Hotels
8.9 (794 reviews)
8 Phố Nhà Hỏa , Hanoi , vn

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Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noisy surroundings
Small rooms
Limited amenities

Categories

Cleanliness
8.5
The rooms were clean and well-maintained, but some reviewers noted issues with room odors and space.
Service
9.4
The staff were frequently praised for their friendliness and helpfulness, contributing positively to the experience.
Location
9.2
Many reviews highlighted the excellent location close to restaurants and attractions.
Room Quality
8.4
Common concerns included room size variations and noise, but some rooms were described as comfortable.
Amenities
8.7
Clients mentioned adequate amenities but indicated some limitations, like small elevators and no bathtubs.
Value for Money
9.2
Several reviews mentioned the hotel being affordable for the quality provided.
Food and Beverage
8.7
There were no specific comments regarding food and beverage options, hence rated standard.
Overall Experience
9.1
Overall satisfaction was high, with the majority of guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:51

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, Hanoi Holiday Hotel offers a convenient stay just a short distance from major attractions like Hanoi Old City Gate and St. Joseph Cathedral.

Comfortable Rooms with Modern Amenities

Experience comfort in every corner with air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a private bathroom. Relax in the cozy seating area and enjoy your favorite shows with cable channels.

Convenient Services and Facilities

Benefit from services like room service, a 24-hour front desk, and tour assistance. Unwind at the sun terrace or explore nearby landmarks such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Ready to experience the charm of Hanoi? Book your stay at Hanoi Holiday Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 794 reviews
Cleanliness: 8.5
Service: 9.4
Location: 9.2
Room Quality: 8.4
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.1
A
andrea • solo_traveller • au
10
2026-05-15 • via Nuitee
F
Flavie • extended_group • fr
10
Excellent hotel in the old quarter
Pros:

Thanks to the whole team for their kindness. If we return to Hanoi, we will stay in this hotel without hesitation.
Take care, see you ❤️

2026-05-09 • via Nuitee
J
Julia • couple • fr
10
Parfait !
Pros:

Hôtel super bien entretenu, dans l’hyper centre mais sa position dans une rue perpendiculaire vous assure le calme! Tam et Ha sont d’une gentillesse incroyable, de bons conseils et aux petits soins pour vous. Pick up à l’aéroport et au départ de l’hôtel pour nous déposer à Ninh binh pour la suite de notre voyage. Chambre nickel, balcon très apprécié et propreté je recommande à 100%

2026-05-08 • via Nuitee
K
Kerry • extended_group • gb
8
If travelling on a small budget i would stay again
Pros:

First impressions of rooms are very basic and old fashioned but beds are clean. rooms are cleaned every day with new towels for bathroom, price and location however are very good. Staff were absolutley wonderful, friendly and very helpful.

Cons:

Entrance to hotel is off putting but when you get used to it its fine, rooms are very basic.

2026-05-05 • via Nuitee
F
Flavie • extended_group • fr
10
Perfect hotel in the old city
Pros:

Welcoming and very helpful staff. Cảm ơn bạn rất nhiều 🥰

2026-05-05 • via Nuitee
J
Jason • couple • us
10
Excellent
Pros:

The staff is amazing

2026-05-05 • via Nuitee
A
Arjun • solo_traveller • in
5
Cons:

The room was very small and we felt it was overpriced. But the staffs were very friendly.

2026-04-26 • via Nuitee
峻哲 • solo_traveller • tw
8
Pros:

一切都okay, 服務人員也親切周到
唯一問題是房間螞蟻有點多，不過並沒被干擾到
住宿地點算老城區外圍，去老城區方便，叫車也不會被塞太久

2026-04-26 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Very helpful and caring front desk staff! Greeted with a smile every morning. Location off of the main road, but easy to get to everything.

2026-04-25 • via Nuitee
I
Iouri • family_with_children • ca
7
Nice staff, receptionist Tam
Pros:

Location

2026-04-25 • via Nuitee
A
Alexandru Viorel n • solo_traveller • ro
8
2026-04-25 • via Nuitee
A
andrea • solo_traveller • au
10
2026-04-25 • via Nuitee
F
Flavie • couple • fr
10
Perfect for visiting Hanoi
Pros:

The staff are lovely and attentive.
The hotel is located in the heart of the old town.

2026-04-23 • via Nuitee
E
Elvis • solo_traveller • it
9
Buona location, camere belle, ottimo rapporto qualità/prezzo
Pros:

Tam Tam molto gentile e pronta ad aiutarti, camera secondo le aspettative

2026-04-21 • via Nuitee
N
Nay Ye • solo_traveller • mm
8
Pros:

Location and cleanliness.

Cons:

Not a single chair in a room.

2026-04-16 • via Nuitee
M
Marta • couple • it
10
Ottima permanenza
Pros:

La gentilezza e disponibilità, sono super carini ! Stanza pulita, e con ascensore(non scontato)

Cons:

Nulla

2026-04-07 • via Nuitee
R
Roni • couple • il
10
2026-04-06 • via Nuitee
M
Mariela • solo_traveller • es
9
Clean, comfortable and friendly
Pros:

The staff was very friendly, helpful and on top of the communications

2026-04-05 • via Nuitee
T
Ting-Wei • solo_traveller • tw
9
2026-04-03 • via Nuitee
J
Joanna • solo_traveller • gb
8
Fantastic, highly recommend 🥰
Pros:

Not a 5 star hotel but a 10 star experience and service, I got picked up from airport, arrived very early and they worked hard to get my room cleaned and ready 2h before checking in time 🥰

Cons:

Slightly worn down but still amazing experience

2026-04-03 • via Nuitee