Hotel Luzernerhof

Hotels
7.6 (2505 reviews)
Alpenstrasse 3 , Luzern , ch
+41 41 418 47 47

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Slow lift
Missing amenities

Categories

Cleanliness
5.99
Several reviews mention cleanliness issues, particularly in the bathrooms.
Service
7.96
Mixed reviews, but generally the staff is described as welcoming and helpful.
Location
9
Location is frequently praised as ideal and central.
Room Quality
6.95
Rooms are spacious, but issues with noise and window functionality were noted.
Amenities
6.48
Amenities underwhelming for a four-star hotel, lacking minibar and slow lifts.
Value for Money
7.94
Good value mentioned, but some aspects do not meet four-star expectations.
Food and Beverage
7.99
Breakfast and coffee machines received positive remarks.
Overall Experience
8.46
Generally positive overall experience with some complaints but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location near Lake Lucerne and Old Town
Hotel Luzernerhof is perfectly situated just 100 metres from Lake Lucerne, offering easy access to the city's main attractions like the Chapel Bridge and the Lion Monument within a 5-minute walk.

Charming French Restaurant and Family-Run Tradition
Indulge in fine French cuisine at Brasserie Joel’s located on-site, adding a touch of elegance to your stay. With over 60 years of family-run history, both the hotel and restaurant promise a warm and welcoming atmosphere.

Convenient Amenities and Easy Access to Transportation
Relax in non-smoking rooms equipped with modern comforts like a flat-screen cable TV and enjoy the convenience of a balcony on each floor. Additionally, guests can explore the city easily as the hotel is just a short walk from Lucerne Main Train Station and a quick drive to the A2 motorway.

Book your stay at Hotel Luzernerhof now for a memorable experience in Lucerne!

Important information:

Please note that parking spaces are limited and are on a first-come, first-served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

7.6
Based on 2505 reviews
Cleanliness: 5.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
J
Janae • extended_group • us
3
Do NOT stay here in the summer!
Pros:

The location was really good. Close to everything. Loved having a grocery store very close.

Cons:

No air conditioning!!! I couldn’t sleep. It was miserable. The breakfast had overcooked scrambled eggs every single day, same fruit—apples and bananas. No variety.

2026-09-05 • via Nuitee
P
Peter • couple • ch
10
2026-09-04 • via Nuitee
T
Therese • couple • ch
7
Pros:

Sehr hilfsbereite und freundliche Mitarbeitende.
Koffer Aufbewahrung auch nach auschecken

Cons:

Das Frühstück war ok. Einige Tische waren nicht abgeräumt oder gereinigt.

2026-09-04 • via Nuitee
V
VisitorQuest • solo_traveller • tr
10
2026-09-04 • via Nuitee
P
Pia • couple • de
4
2026-09-04 • via Nuitee
U
Ulrich • couple • ch
6
Für eine Nacht aufgrund der zentralen Lage ok. Preis-/Leistung eher kritisch
Pros:

Zentrale Lage
Parkhaus direkt gegenüber
Personal beim Check-In sehr freundlich und hilfsbereit

Cons:

Personal am Frühstück könnte freundlicher sein
Keine Klimaanlage im Zimmer
Von aussen macht das Haus einen eher schäbigen Eindruck

2026-09-03 • via Nuitee
R
Rebecca • couple • ch
8
2026-09-03 • via Nuitee
K
Katrin • solo_traveller • de
6
2026-09-03 • via Nuitee
E
Eva • solo_traveller • fr
9
2026-09-02 • via Nuitee
D
Dieter • solo_traveller • ch
8
Lage, perfekt, Preis am oberen Limit
Pros:

Die Lage ist perfekt, wär in der Innenstadt übernachten möchte.

Cons:

Die Einzelzimmer sind für den Preis sehr klein

2026-09-02 • via Nuitee
E
Edith16 • couple • at
9
Kurzurlaub in Luzern am Vierwaldstättersee
Pros:

Hotel liegt zentral in Bahnhofsnähe sowie fußläufig erreichbar ist die Schiffsanlegestelle f. Panoramarundfahrt. Auch die Bushaltestelle befindet sich direkt vor dem Haus (nur 2 Haltestellen zum Bahnhof)

Cons:

-- alles bestens

2026-09-02 • via Nuitee
U
Urs Anton • solo_traveller • de
5
2026-09-01 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-09-01 • via Nuitee
E
Elisa • solo_traveller • ch
7
Gut
Cons:

Enger Raum

2026-08-31 • via Nuitee
C
Carmen • couple • ch
8
2026-08-31 • via Nuitee
R
Reto • couple • ch
6
zum schlafen ok. Das Personal sehr hilfsbereit und freundlich.
Pros:

Gute Lage in Luzern

Cons:

Dass man das Morgenessen noch seperat bezahlen muss! 20 Franken ist zuviel, für das was es bietet und dass es kein Restaurant gibt und dass es auf den Zimmern nichts zu trinken hat. Für ein Viersternehotel ist das sehr negativ

2026-08-31 • via Nuitee
A
Andressa • couple • ch
6
2026-08-31 • via Nuitee
J
Jacqueline • solo_traveller • de
2
Cons:

Unfassbar kleine, muffig

2026-08-30 • via Nuitee
X
Xuan Son • couple • au
2
Pros:

Not thing but location

Cons:

A lot

2026-08-30 • via Nuitee
A
Alberto • couple • it
6
Complessivamente, a parte la posizione, not good value for money
Pros:

Posizione

Cons:

Per essere qualificato un hotel 4 stelle mi sembra impossibile che NON ci fossero:
Aria condizionata
Frigobar
Bidet
Inoltre, una notte camera non rifatta
Soffitto bagno scrostato

2026-08-30 • via Nuitee