Hotel Luzernerhof

Hotels
7.6 (2505 reviews)
Alpenstrasse 3 , Luzern , CH
+41 41 418 47 47

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Slow lift
Missing amenities

Categories

Cleanliness
5.99
Several reviews mention cleanliness issues, particularly in the bathrooms.
Service
7.96
Mixed reviews, but generally the staff is described as welcoming and helpful.
Location
9
Location is frequently praised as ideal and central.
Room Quality
6.95
Rooms are spacious, but issues with noise and window functionality were noted.
Amenities
6.48
Amenities underwhelming for a four-star hotel, lacking minibar and slow lifts.
Value for Money
7.94
Good value mentioned, but some aspects do not meet four-star expectations.
Food and Beverage
7.99
Breakfast and coffee machines received positive remarks.
Overall Experience
8.46
Generally positive overall experience with some complaints but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:40

Property Description

Central Location near Lake Lucerne and Old Town
Hotel Luzernerhof is perfectly situated just 100 metres from Lake Lucerne, offering easy access to the city's main attractions like the Chapel Bridge and the Lion Monument within a 5-minute walk.

Charming French Restaurant and Family-Run Tradition
Indulge in fine French cuisine at Brasserie Joel’s located on-site, adding a touch of elegance to your stay. With over 60 years of family-run history, both the hotel and restaurant promise a warm and welcoming atmosphere.

Convenient Amenities and Easy Access to Transportation
Relax in non-smoking rooms equipped with modern comforts like a flat-screen cable TV and enjoy the convenience of a balcony on each floor. Additionally, guests can explore the city easily as the hotel is just a short walk from Lucerne Main Train Station and a quick drive to the A2 motorway.

Book your stay at Hotel Luzernerhof now for a memorable experience in Lucerne!

Important information:

Please note that parking spaces are limited and are on a first-come, first-served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

7.6
Based on 2505 reviews
Cleanliness: 5.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
R
Richard • solo_traveller • ch
9
2026-10-31 • via Nuitee
H
Harsch • couple • ch
7
Pros:

Das Zimmer was geräumig und sauber, wie auf den Bildern.

Cons:

Es wäre angenehm gewesen, hätte man das Gepäck zb Hinter der Rezeption aufbewahren können und nicht in einem offenen Raum der mit Fenstern zur Strasse ist so dass jeder reinschauen kann.

2026-10-31 • via Nuitee
M
Mark • solo_traveller • ch
6
2026-10-29 • via Nuitee
D
Daniel • solo_traveller • ch
7
Pros:

Very well located not far from the train station and from the city-marathon, many restaurant around the Hotel Reception-welcome personnal very friendly and helpful. Big Thanks

Cons:

It is not I didn't like, but for the future, would be great to have a offer for the breakfast earlier in the morning the day of the marathon. I guess many client would appreciate.

2026-10-29 • via Nuitee
S
Sandra • couple • de
9
Immer wieder gern
Pros:

Alles super und ein geniales Frühstück. Dankeschön

2026-10-29 • via Nuitee
E
Eric • extended_group • ch
8
2026-10-29 • via Nuitee
M
Mezna • couple • qa
10
2026-10-28 • via Nuitee
M
Mike • couple • ch
7
Bien mais peu faire mieux compte tenu de l'emplacement.
Pros:

La situation est parfaite, le personnel agréable et de bon conseils, la chambre est correct.

Cons:

Le bruit de la route les chambres ne sont pas insonorisées. Gros défaut.
La ventilation n'est pas réglable et souffle froid tout le temps sans possibilité de l'arrêter.
La pression d'eau de la douche trop faible à priori propre à cette chambre.

2026-10-28 • via Nuitee
A
Andi • couple • be
9
2026-10-28 • via Nuitee
N
NATALIA • couple • ar
9
2026-10-28 • via Nuitee
E
Elisa • family_with_children • ch
6
2026-10-28 • via Nuitee
P
Pawan • solo_traveller • de
8
Pros:

Location

Cons:

The room was small compared to pricing

2026-10-27 • via Nuitee
D
Deborah • couple • us
9
Pros:

Great location. Free bus rides. Close to train station.We generally walked everywhere.

Cons:

No complaints

2026-10-27 • via Nuitee
C
Cristian Giovanny • solo_traveller • co
6
Pros:

La ubicación del hotel

Cons:

La habitación no cumplía con la foto, un dia no me limpiaron la habitación y a demas cuando llegue la habitación se nota que no le hacen buena limpieza

2026-10-27 • via Nuitee
A
Aykut • family_with_children • tr
10
Pros:

Konumu merkezi resepsiyon da ki Hüseyin bey çok ilgiliydi.

Cons:

Otel ararken ücretsiz yazıyordu fakat şehir otoparkına yönlendiriliyoruz. Gerisi güzeldi.

2026-10-27 • via Nuitee
W
Wayne • solo_traveller • au
8
Well located hotel with nearby parking
Pros:

The hotel was well located with parking available nearby after stopping at the front of the hotel to unload baggage. Room met all my expectations.

2026-10-27 • via Nuitee
M
Markus • couple • ch
8
2026-10-26 • via Nuitee
A
Alois • couple • ch
8
Alles neu/anders!
Pros:

Lage top, Nähe des Sees u.Altstadt

Cons:

Neue Hitelübernahme - alles anders geworden
Kein Restaurant mehr
Schwierig Tiefgaragenplatz zu bekommen

2026-10-26 • via Nuitee
D
Denise • couple • ch
6
2026-10-25 • via Nuitee
R
Richard • couple • gb
8
A very comfortable stay.
Pros:

Excellent staff, upgraded to a very comfortable suite. If you are using their Parking facilities 100 metres away make sure you understand the instructions. The parking was very secure.

2026-10-25 • via Nuitee