Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Clean rooms and hotel
Comfortable beds and roomy rooms
Good location with easy/cheap transport options nearby
Excellent amenities (pool, sky bar, gym, spa, garden café)
Good breakfast (local + western) and value for money
Staff assistance with logistics (lost items, VAT invoice, tours)
Cons:
Some furniture/areas feel dated and need maintenance
Breakfast variety could be improved (more fruit, daily changes)
Limited luggage storage/wardrobe space in some rooms
Occasional perception of staff being busy (e.g., on phones)

Categories

Cleanliness
9
Multiple reviews explicitly note the hotel is very clean (e.g., 'clean', 'pulitissimo', 'czyściutki'), though one mention of some dated areas/furniture slightly lowers the score.
Service
9.9
Consistently outstanding staff praise: described as kind, attentive, extremely helpful (helped with lost item, VAT invoice, tours), repeatedly highlighted across reviews.
Location
9.2
Many reviewers call the location very good and convenient with nearby cafés and easy, cheap transport; a couple noted it could be marginally better for some sights.
Room Quality
9
Rooms described as comfortable, roomy and with very comfortable beds; a few comments about furniture being dated or maintenance points.
Amenities
9.3
Strong amenity offering cited: pool, sky bar, gym, spa and garden café; generally praised (some guests couldn't use pool due to weather, not an amenity fault).
Value for Money
9.4
Several reviewers explicitly note excellent value and reasonable pricing — 'great value for money' and 'totally worth it'.
Food and Beverage
8.2
Breakfast is frequently praised (local + western mix), but multiple requests for more variety/change daily and more fruit slightly reduce this score.
Overall Experience
9.6
Overall sentiment is highly positive: many 'excellent', 'perfect', 'highly recommend' comments and gratitude for staff support, reflecting a very strong overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:33

Property Description

Central Location
Set in the heart of Phnom Penh, Caravan Hotel by EHM offers convenient access to nearby attractions like Tuol Sleng Genocide Museum and Royal Palace Phnom Penh.

Modern Amenities
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, a fitness centre, and a variety of dining options including Cambodian, French, and Pizza cuisine.

Business and Leisure Facilities
Benefit from services like room service, a 24-hour front desk, bike hire for cycling, a business centre, and a snack bar for relaxation during your stay.

Book your stay at Caravan Hotel by EHM now to experience comfort and convenience in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9.2
Based on 1314 reviews
Cleanliness: 9
Service: 9.9
Location: 9.2
Room Quality: 9
Amenities: 9.3
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 9.6
T
Thomas • couple • be
10
2026-08-22 • via Nuitee
T
Thomas • couple • be
10
2026-08-22 • via Nuitee
T
Thomas • extended_group • be
10
2026-08-22 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-08-22 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-08-22 • via Nuitee
T
Thomas • family_with_children • be
10
2026-08-22 • via Nuitee
C
Carles • solo_traveller • es
9
2026-08-21 • via Nuitee
A
Annalisa • extended_group • it
9
Buona posizione, albergo confortevole con ottimi letti e buona colazione.
Pros:

Letti confortevoli, struttura pulita, buona colazione, bella piscina.Abbiamo provato anche il ristorante ed è buono e prezzi in linea con la città. Personale gentilissimo.

Cons:

Qualche piccola manutenzione in generale (moquette)

2026-08-21 • via Nuitee
P
Polina • couple • ru
10
Pros:

Прекрасный отель, приветливый персонал, отличные завтраки!

2026-08-19 • via Nuitee
P
Patrick • solo_traveller • ch
8
Un bon séjour au calme
Pros:

La gentillesse du personnel et la qualité des chambres

Cons:

La salle de sport appareils trop vieux

2026-08-18 • via Nuitee
Y
yaele • solo_traveller • fr
10
Très très bien hotel de haut standing
Pros:

Très bien je recommande l’accueil du personnel et la réactivité par watsap ou sur la messagerie booking

Cons:

Le ménage est vraiment un peu bâclé notamment sur le vidage des poubelles et les verres tasses pas toujours nettoyé dans les chambres

2026-08-16 • via Nuitee
T
TO CAM • solo_traveller • vn
9
Tôi rất hài lòng và sẽ quay lại nơi đây
Pros:

Bửa sáng ngon. Phòng rộng và sạch. Có view nhìn ra hai gốc thành phố rất tuyệt

2026-08-15 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-08-15 • via Nuitee
L
Lilou92 • solo_traveller • fr
8
Un très bon hôtel pour une étape. Excellent restaurant
Pros:

Le restaurant de l'hôtel est magnifique et on y mange très bien pour un tarif raisonnable.
Le personnel est accueillant, très serviable et souriant.
Quelques minutes seulement en touk touk entre l'hôtel et le marché central.

Cons:

Les draps sont propres.
Mais le ménage est très superficiel :
Traces de doigts sur le miroir de l'entrée, mais surtout : le revêtement de la douche semble ne jamais être nettoyé. On le sent sous les pieds, et on le voit aux joints qui sont jaunes de crasse.
Un peu de javel ne ferait pas de mal, car il en faudrait très peu pour que ce soit parfait 🙏
Du reste, la piscine est minuscule comparativement à l'impression que l'on a des photos de booking. On ne peut être que déçu

2026-08-13 • via Nuitee
A
Aleksandr • couple • th
9
2026-08-12 • via Nuitee
K
Khiri • couple • us
7
2026-08-10 • via Nuitee
V
Vladimir • solo_traveller • il
10
2026-08-10 • via Nuitee
I
Iurie • solo_traveller • ro
9
2026-08-08 • via Nuitee
J
Jack • couple • au
10
2026-08-08 • via Nuitee
T
Thomas • family_with_children • be
10
2026-08-07 • via Nuitee