Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Clean rooms and hotel
Comfortable beds and roomy rooms
Good location with easy/cheap transport options nearby
Excellent amenities (pool, sky bar, gym, spa, garden café)
Good breakfast (local + western) and value for money
Staff assistance with logistics (lost items, VAT invoice, tours)
Cons:
Some furniture/areas feel dated and need maintenance
Breakfast variety could be improved (more fruit, daily changes)
Limited luggage storage/wardrobe space in some rooms
Occasional perception of staff being busy (e.g., on phones)

Categories

Cleanliness
9
Multiple reviews explicitly note the hotel is very clean (e.g., 'clean', 'pulitissimo', 'czyściutki'), though one mention of some dated areas/furniture slightly lowers the score.
Service
9.9
Consistently outstanding staff praise: described as kind, attentive, extremely helpful (helped with lost item, VAT invoice, tours), repeatedly highlighted across reviews.
Location
9.2
Many reviewers call the location very good and convenient with nearby cafés and easy, cheap transport; a couple noted it could be marginally better for some sights.
Room Quality
9
Rooms described as comfortable, roomy and with very comfortable beds; a few comments about furniture being dated or maintenance points.
Amenities
9.3
Strong amenity offering cited: pool, sky bar, gym, spa and garden café; generally praised (some guests couldn't use pool due to weather, not an amenity fault).
Value for Money
9.4
Several reviewers explicitly note excellent value and reasonable pricing — 'great value for money' and 'totally worth it'.
Food and Beverage
8.2
Breakfast is frequently praised (local + western mix), but multiple requests for more variety/change daily and more fruit slightly reduce this score.
Overall Experience
9.6
Overall sentiment is highly positive: many 'excellent', 'perfect', 'highly recommend' comments and gratitude for staff support, reflecting a very strong overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:33

Property Description

Central Location
Set in the heart of Phnom Penh, Caravan Hotel by EHM offers convenient access to nearby attractions like Tuol Sleng Genocide Museum and Royal Palace Phnom Penh.

Modern Amenities
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, a fitness centre, and a variety of dining options including Cambodian, French, and Pizza cuisine.

Business and Leisure Facilities
Benefit from services like room service, a 24-hour front desk, bike hire for cycling, a business centre, and a snack bar for relaxation during your stay.

Book your stay at Caravan Hotel by EHM now to experience comfort and convenience in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9.2
Based on 1314 reviews
Cleanliness: 9
Service: 9.9
Location: 9.2
Room Quality: 9
Amenities: 9.3
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 9.6
A
Amir • solo_traveller • il
10
Pros:

חדר מרווח ממוזג היטב מזרן מצויין,ארוחת בוקר טובה ואפשרות להתאים באופן אישי לפי בקשה בניצוחו של השף Fariborz וכן כל צוות חדר האוכל עם סופיה ודי כמו כן הספא מדהים ומומלץ ממשיך עם שירות מעולה וייחודי מהקבלה מבן מנהל הקבלה שלא נח עד שאתה נח וסקאי הנהדרת והשירותית
עם טוק טוק שעלותו דולר וקצת מגיעים לכל מקום במרכז , בסך הכל מלון שווה במיוחד אחד הטובים בקמבודיה

Cons:

שהשהות הסתיימה

2026-09-17 • via Nuitee
N
Nguyễn • couple • vn
10
2026-09-13 • via Nuitee
C
Carmel • solo_traveller • au
10
Peacefully safe and comfy, from a beautiful spa treatment, dip in the pool, yummy food and comfy bed
Pros:

Feels like home ❤️

Cons:

Don’t go changing team, you’ve nailed the formula for welcoming your guests like family popping in to say hi 👋

2026-09-11 • via Nuitee
T
Thomas • solo_traveller • se
9
Kvalitet och service i toppklass
Pros:

Sviten var mycket fin och sovrummet så harmoniskt. Personalens service i toppklass.

Cons:

Kommer bara på att det var dålig bild på tv i sovrummet. Men det brydde vi oss inte om.

2026-09-07 • via Nuitee
R
Rui • solo_traveller • fr
9
Je recommande, vous pouvez y aller les yeux fermés
Pros:

Hôtel assez élégant, personnel très gentil et un service de laundry très bon et abordable. Le roof top hyper sympa et le salon petit déjeuner parfait.

Cons:

Dommage qu’il n’y avait pas la
Climatisation dans les parties communes au niveau des étages

2026-09-06 • via Nuitee
V
Valentin • couple • de
9
2026-09-01 • via Nuitee
L
Laurent • solo_traveller • fr
10
Excellent
Pros:

Excellent petit déjeuner, le personnel accueillant et vraiment très gentil. Ils ont eu la gentillesse de me donner ma chambre a 11:30am. Je recommande cet hotel

2026-08-31 • via Nuitee
E
Erik • solo_traveller • us
10
2026-08-30 • via Nuitee
S
Shane • couple • gb
10
Pros:

What a fantastic hotel. Stayed here for 3 nights and was room upgraded too. The staff are very polite and helpful, the breakfast was wonderful with plenty of selection. Nice rooftop bar and pool , it’s just a short tuk tuk drive to riverside. Thoroughly enjoyed our stay , thank you Caravan hotel team for making us feel so welcome 🙏🏻

2026-08-28 • via Nuitee
A
Andrea • solo_traveller • it
9
Il soggiorno è stato perfetto, nulla che non andasse.
Pros:

Onestamente non trovo un singolo difetto per questa struttura: è nuova, lo staff è estremamente disponibile e gentile, la colazione è ottima e varia, la piscina molto curata e bella, le stanze sono grandi e pulite. In particolare, ringraziamo Chanra che ci ha aiutati a recuperare una felpa che avevamo lasciato su un taxi a Phnom Penh; noi eravamo già in direzione Siem Reap e si è occupata del recupero e della spedizione. È raro trovare persone così disponibili!

Cons:

Non penso ci sia una cosa che non mi è piaciuta. Forse, volendo essere pignoli, mi aspettavo fosse leggermente più centrale o, comunque, meno “isolata”. Ma, comunque, c’è sempre il guardiano fuori dall’uscita dell’hotel che si assicurava anche che stessimo prendendo il taxi o il tuktuk giusto.

2026-08-27 • via Nuitee
F
Fabiana • solo_traveller • it
9
2026-08-24 • via Nuitee
D
Dominique • couple • fr
10
2026-08-23 • via Nuitee
M
Marcin • solo_traveller • pl
9
Pros:

Bardzo dobre położenie obiektu, urokliwy basen i skybar, przesympatyczna obsługa, wyśmienite spa...idealne miejsce na 2-3 dyniowy pobyt w Phnom Penh. Dobra restauracja- w zakresie obiadu.

Cons:

Śniadania do poprawy-jedyny słaby punkt hotelu. Monotonne i z ubogą ofertą- zdecydowany kontrast prz bardzo dobrej ofercie obiadowej.

2026-08-23 • via Nuitee
J
John • couple • gr
9
2026-08-23 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-08-22 • via Nuitee
T
Thomas • family_with_children • be
10
2026-08-22 • via Nuitee
T
Thomas • couple • be
10
2026-08-22 • via Nuitee
T
Thomas • extended_group • be
10
2026-08-22 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-08-22 • via Nuitee
T
Thomas • couple • be
10
2026-08-22 • via Nuitee