GM Hotel Metro at Sunway

Hotels
7.3 (416 reviews)
23, Jalan PJS 11/28, Bandar Sunway Metro , Petaling Jaya , MY
+60356332070

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Proximity to Sunway Pyramid
Clean and comfortable beds
Cons:
Limited breakfast options
Small rooms and parking difficulties

Categories

Cleanliness
7.44
Some reviews indicate cleanliness issues such as dust and dirty conditions.
Service
6.91
Service issues noted, including poor staff attitude and self check-in difficulties.
Location
8.45
Positive remarks about proximity to food places and Sunway Pyramid.
Room Quality
6.9
Rooms described as small and cramped for two adults.
Amenities
7.93
Limited breakfast options and small lifts, but some amenities were appreciated.
Value for Money
7.39
Generally decent value for the price paid, though breakfast is limited.
Food and Beverage
5.94
Breakfast options are minimal, not catering well to expectations.
Overall Experience
7.41
Mixed feelings about the stay, but location is a positive highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:16

Property Description

Convenient Location
Ideally located in Bandar Sunway, GM Metro at Sunway is close to popular malls and entertainment venues, offering easy access to the best of Petaling Jaya.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with free WiFi and a private bathroom, along with amenities like room service and a 24-hour front desk for a comfortable stay.

Beautiful City Views
Some rooms at GM Metro at Sunway offer stunning city views, providing a memorable backdrop to your stay in Petaling Jaya.

Book now at GM Metro at Sunway for a pleasant and convenient stay in Petaling Jaya.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.3
Based on 416 reviews
Cleanliness: 7.44
Service: 6.91
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 7.41
J
JUNFENG • solo_traveller • my
8
2026-09-19 • via Nuitee
L
Lai hock • couple • my
8
2026-09-11 • via Nuitee
S
Sahan • solo_traveller • lk
5
2026-09-05 • via Nuitee
R
Rahmat • solo_traveller • my
8
2026-08-27 • via Nuitee
S
Sumit • couple • in
4
Pros:

Location

Cons:

Cleaning, housekeeping

2026-08-14 • via Nuitee
H
Haji Ali Hassan • couple • bn
7
Pros:

Location berdekataan dengan sunway piramid mall.

Cons:

Tidak ada.

2026-08-12 • via Nuitee
R
Richard • couple • nl
8
Cons:

Included Beakfast was too small and did not include coffee

2026-08-11 • via Nuitee
Y
Yusuf • solo_traveller • mv
2
2026-07-05 • via Nuitee
正男JHENG-NAN • family_with_children • tw
10
2026-06-28 • via Nuitee
正男JHENG-NAN • family_with_children • tw
8
2026-06-22 • via Nuitee
Y
Yusuf • solo_traveller • mv
1
Unhappy stay
Pros:

Location was okay- otherwise the stay was very unpleasant overall.

The reception looks nice and is consistent with the photos shown on the booking sites, but the quality and looks of the rooms are unfortunately misrepresented.

Cons:

Generally the staff were very irritable and unfriendly and not so accommodating.

The room was cleaned 1 day while I stayed for 5 days, even when the bed was made, the dustbin was not cleared for the 5 days.

The staff at the reception upon our arrival was very irritable. The staff needs to be more customer friendly and more accommodating.

2026-06-12 • via Nuitee
R
Ryan • solo_traveller • my
10
2026-06-05 • via Nuitee
S
Syimir • solo_traveller • my
8
2026-05-30 • via Nuitee
S
Shaheem • solo_traveller • lk
2
Very very basic
Pros:

Location was very good

Cons:

Too cramped up , too small

2026-05-28 • via Nuitee
B
bun seng • extended_group • my
5
2026-05-19 • via Nuitee
Y
Yasin • family_with_children • my
7
Good experience looking for hotel last minute.
Pros:

Everything

2026-05-07 • via Nuitee
H
Haifa • couple • mv
1
Horrible stay
Pros:

Room and bed was really so dirty and rooms doesn’t even look same as photos.

Cons:

Room and bed was really so dirty and rooms doesn’t even look same as photos.

2026-04-24 • via Nuitee
S
Shahzad Ali • couple • my
4
Pros:

Location

Cons:

In my package showing breakfast but there is no breakfast and no staff there

2026-04-06 • via Nuitee
Y
Yin • family_with_children • my
6
2026-03-28 • via Nuitee
E
EK • family_with_children • my
3
Pros:

Breakfast is delicious.

Cons:

Can't really sleep at night because this room is next to several exhaust fans causing a lot of noise the whole night.

2026-03-26 • via Nuitee