Kazakhstan Hotel

Hotels
7.9 (3325 reviews)
Dostyk Street 52/2 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Clean rooms
Cons:
Rude staff
Old room amenities
Inconsistent service

Categories

Cleanliness
6.99
Several mentions of old towels and basic cleanliness.
Service
8.46
Mixed reviews; some mentioned rude staff but overall decent.
Location
9
Highly praised for its location in the city.
Room Quality
7.45
Some rooms are old and in need of renovation.
Amenities
7.98
Offers good amenities but some areas are under construction.
Value for Money
7.94
Good overall value given the location and amenities.
Food and Beverage
7.49
Breakfast was fine, but simple.
Overall Experience
7.86
Satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:03

Property Description

Stylish Rooms with Great Views
Indulge in the stunning vistas of Almaty and the Alatau Mountains from our stylish rooms equipped with free Wi-Fi, satellite TV, and soundproofed windows.

Dining Options to Satisfy Every Craving
Savor a delightful blend of European and Turkish cuisine at our 24-hour restaurant or explore regional and international flavors at the classical-style Kazakhstan restaurant. Don't forget to visit our pastry corner, lobby bar, and the Noodles Restaurant for a diverse dining experience.

Unwind with Panoramic City Views
Relax and unwind at BarFly on the 25th floor with a refreshing drink in hand, overlooking the panoramic cityscape of Almaty. Almaty-2 Train Station is conveniently located 7 km away, and parking is complimentary at Kazakhstan Hotel. Book now for an unforgettable stay!

Important information:

Please note that early check-in before 06:00 is available at full rate surcharge. Early check-in after 06:00 is available at a half rate surcharge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3325 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.86
V
Vilena • couple • ua
9
Локация супер, обслуживание на 8
Pros:

Очень приветливый персонал на рецепшене, помогали, все рассказывали о стране и отеле

Cons:

Нерасторопный персонал которыйубирает, некоторые не улыбаются в ответ, не здороваются

2026-05-30 • via Nuitee
N
NATALIA • family_with_children • ru
10
2026-05-30 • via Nuitee
M
mohammed • family_with_children • kz
6
Cons:

The rooms were small and tight, and when we saw the suite it didn’t seem like a suite it’s just two tight rooms with a curved wall between them not even a door between them.

2026-05-30 • via Nuitee
I
Ieva • extended_group • lt
10
2026-05-30 • via Nuitee
S
SHAILESH • family_with_children • ae
4
Need renovations and improve the status of room as per its name.
Pros:

Just a location

Cons:

Not good AC, poor room layout, non toiletries, no tissues, no mirror in room, tiny basin, in convenient rooms

2026-05-30 • via Nuitee
A
Abdulsalam • couple • sa
5
Pros:

The location

Cons:

The Room is small , no facilities, bad insulation , the hotel was having a renovation. There is no Shataf in the toilet. All the other hotels are having water in the bathrooms but not this one .

2026-05-29 • via Nuitee
H
Hazel • extended_group • be
10
2026-05-29 • via Nuitee
K
Kishan • family_with_children • in
8
2026-05-28 • via Nuitee
G
Galiya • solo_traveller • kz
10
2026-05-27 • via Nuitee
A
Abid • solo_traveller • in
10
2026-05-26 • via Nuitee
A
Andreas • solo_traveller • ru
6
Pros:

Ausblich auf die Berge ist sehr schön. Personal sehr freundlich. Frühstück reichhaltig. Sehr gut gelegen.

Cons:

Lärm wegen Renovierung. In der Nacht werden Bauarbeiten weiter geführt. Bis in hohe Stockwerke spürt man dumpfe Schläge.

2026-05-25 • via Nuitee
A
Andreas • solo_traveller • de
4
Schlechtes Preis/ Leistungsverhältnis
Pros:

Kaum etwas.

Cons:

Das Frühstück war recht bescheiden. Kein frischer Orangensaft. Für ein Hotel dieser Größe wenig Auswahl.
Das Hotel wird renoviert 24/7 Dauerlärm. Das männliche Personal unfreundlich und arrogant.
Dafür viel zu teuer.

2026-05-24 • via Nuitee
A
Askar • solo_traveller • sa
8
Pros:

Location, value for money

Cons:

Facilities could be better.

2026-05-23 • via Nuitee
S
Salman • extended_group • us
8
Pros:

Location. Comfort, good breakfast

Cons:

Some work was in progress in the hotel

2026-05-22 • via Nuitee
O
Olga • family_with_children • kz
9
Все хорошо, только тесновато было в нашем номере.
Pros:

Хорошие завтраки, чистота, хорошее расположение.

Cons:

номера тесноваты, очень маленькая ванная комната, некомфортно было умываться, спиной упираешься в душевую.

2026-05-20 • via Nuitee
K
Kuspekova • couple • kz
9
2026-05-20 • via Nuitee
M
Magesh • family_with_children • in
8
2026-05-20 • via Nuitee
A
Afzal • solo_traveller • uz
8
2026-05-20 • via Nuitee
T
Taygana • couple • ru
10
2026-05-20 • via Nuitee
M
Murat • solo_traveller • tr
8
Hızlı ve güzeldi
Pros:

Konumu ve kahvaltısı güzeldi.personelleri güleryüzlü ilgiliydi.

Cons:

Tel eksik gördügüm banyodaki havalandırma sistemi kotuydu.ve içeride koku olusuyordu.

2026-05-20 • via Nuitee