Kazakhstan Hotel

Hotels
7.9 (3381 reviews)
Dostyk Street 52/2 , Almaty , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Clean rooms
Cons:
Rude staff
Old room amenities
Inconsistent service

Categories

Cleanliness
6.99
Several mentions of old towels and basic cleanliness.
Service
8.46
Mixed reviews; some mentioned rude staff but overall decent.
Location
9
Highly praised for its location in the city.
Room Quality
7.45
Some rooms are old and in need of renovation.
Amenities
7.98
Offers good amenities but some areas are under construction.
Value for Money
7.94
Good overall value given the location and amenities.
Food and Beverage
7.49
Breakfast was fine, but simple.
Overall Experience
7.86
Satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:03

Property Description

Stylish Rooms with Great Views
Indulge in the stunning vistas of Almaty and the Alatau Mountains from our stylish rooms equipped with free Wi-Fi, satellite TV, and soundproofed windows.

Dining Options to Satisfy Every Craving
Savor a delightful blend of European and Turkish cuisine at our 24-hour restaurant or explore regional and international flavors at the classical-style Kazakhstan restaurant. Don't forget to visit our pastry corner, lobby bar, and the Noodles Restaurant for a diverse dining experience.

Unwind with Panoramic City Views
Relax and unwind at BarFly on the 25th floor with a refreshing drink in hand, overlooking the panoramic cityscape of Almaty. Almaty-2 Train Station is conveniently located 7 km away, and parking is complimentary at Kazakhstan Hotel. Book now for an unforgettable stay!

Important information:

Please note that early check-in before 06:00 is available at full rate surcharge. Early check-in after 06:00 is available at a half rate surcharge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3381 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.86
P
Prateek family_with_children ae
8
2026-07-04 via Nuitee
İnan couple tr
3
Beklediğim gibi değil
Pros:

Kahvaltısını

Cons:

Servis ilgi yoktu, otele girişte çantaları alan yada ilgilenen olmadı sorduğumuzda isterseniz bırakın biz aldırırız dediler, booking te havuz gösteriyor aslında havuz yok otel dışında var yönlendirdikleri ama ücretli, odalar çok küçük ve çalışma masası yok. Konumu ve kahvaltısı dışında ben beğenmedim. Bir de tadilat vardı konaklamamız boyunca bunu belirtmeleri gerekiyordu yoksa ben başka otel tercih ederdim

2026-07-04 via Nuitee
Александр solo_traveller ru
10
2026-07-03 via Nuitee
K
Kirill solo_traveller kz
10
2026-07-03 via Nuitee
B
Black_Wolf solo_traveller ru
9
Pros:

Завтрак 10/10
Номерной фонд обновили это заметно, номера маленькие но удобные
На долго в гостинице не остановишься, т.к. вещи некуда девать
Удобно что 8 лифтов
Персонал 10/10 была возможность выбрать номер, провели показали номера
Уборка 10/10

Кто то в отзывах пишет что шумит холодильник, мы его просто выключили из разметки и проблем не было

Классный видовой ресторан на 26 этаж, было очень вкусно

Рядом заведение Eden с отличным бассейном советую, детей не впускают, после 13:00 шумновато работает диджей

Cons:

Если искать проблемы то найдешь
Eden бассейн по соседству до 02:00 ночи развлекал всех музыкой, довольно шумно в номере даже на 9 этаже

По отзывам думал будет хуже, но остались очень довольны

2026-07-03 via Nuitee
B
Bakyt couple kz
10
2026-07-02 via Nuitee
Байжан solo_traveller kz
9
2026-07-02 via Nuitee
Зубова solo_traveller kz
10
2026-07-02 via Nuitee
A
Ainura solo_traveller kz
8
2026-07-02 via Nuitee
A
Ainura solo_traveller kz
8
Pros:

Отлично отработал на ресепшен сотрудник Мерей, спасибо!

2026-07-02 via Nuitee
M
marketa family_with_children cz
9
An iconic, well-located hotel with great atmosphere and views, despite some minor drawbacks.
Pros:

I have stayed at Hotel Kazakhstan in Almaty several times, and I always enjoy coming back. It is a very pleasant place with an excellent location right in the city, making it a perfect base for exploring.
The hotel itself is iconic, with a unique atmosphere that reminds me of certain design elements from the Prague metro—which I personally find very charming, as I’m from Prague. It gives the place a distinctive character that sets it apart from more generic hotels.
Currently, the hotel is undergoing a beautiful renovation, which makes the experience even better. It is wonderful to see this historic building being carefully updated while preserving its charm.
Overall, I can definitely recommend it for anyone looking for a comfortable stay with character in Almaty.

Cons:

There are, however, a few aspects that could be improved. The bathroom lacks sufficient space for toiletries, and there are not enough power outlets, which can be inconvenient. It is also unfortunately noticeable that not the highest quality materials were used, as some elements already show signs of wear.
The breakfast is another area with room for improvement. While the selection is quite extensive, I personally find it not entirely satisfying. For example, there are no pancakes or traditional small fritters, which are quite common in other hotels across Kazakhstan.
Another minor drawback is that the rooms can be rather noisy, but that is the trade-off for staying right in the city center. The air conditioning is also somewhat loud. On the other hand, the stunning mountain views more than make up for these inconveniences.
Despite these points, it certainly does not stop me from returning to this hotel.

2026-07-01 via Nuitee
Хамина family_with_children kz
10
Pros:

Все

Cons:

Нет такого

2026-06-30 via Nuitee
G
Gulzhan solo_traveller kz
9
2026-06-30 via Nuitee
S
Sairan couple kz
9
2026-06-30 via Nuitee
S
salem family_with_children qa
8
2026-06-29 via Nuitee
B
Bektas solo_traveller kz
10
Pros:

Местоположение, чистота, номера.

Cons:

Стоимость проживания.

2026-06-29 via Nuitee
H
HASAN couple ae
10
Pros:

Все отлично спасибо большое Ресепшене 👍

2026-06-29 via Nuitee
A
Anastasia solo_traveller ae
5
Pros:

Stunning mountain view, good breakfast, helpful staff

Cons:

Tiny rooms, renovation was done very poorly, elevators are a nightmare

2026-06-29 via Nuitee
E
ELDAR KZ solo_traveller kz
10
2026-06-27 via Nuitee
P
Peter solo_traveller gb
10
Extremely helpful staff
Pros:

The staff at reception were extremely helpful throughout our stay. Room comfortable and clean with superb views of the city and mountains. And excellent breakfast, including cooked to order omelettes 😀

2026-06-27 via Nuitee