Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location with stunning views
Comfortable and modern rooms
Cons:
Poor service experience
Breakfast quality did not meet expectations

Categories

Cleanliness
9.2
Room was clean and spacious, but some mentioned poor staff treatment affecting overall cleanliness perception.
Service
8.7
Staff were not very friendly or helpful during check-in and check-out, but some guests noted good service at other times.
Location
9.7
Great views and a pleasant location overlooking the town, though slightly away from the central area.
Room Quality
9.7
Rooms were modern and spacious, contributing positively to guest experience.
Amenities
9.7
Spa and pool received high praises, enhancing the overall stay.
Value for Money
9.2
Overall value was good, but some felt the additional costs were excessive.
Food and Beverage
8.2
Breakfast was noted as lacking quality, despite some positive comments about dinner.
Overall Experience
10
Guests enjoyed their stay overall, but some service issues detracted slightly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:08

Property Description

Luxurious Spa and Dining Experience

Indulge in relaxation at the spa with sauna, hot tub, and Turkish bath after a day of outdoor activities. Enjoy a delicious continental breakfast and savor local specialties at the on-site restaurant.

Comfortable Alpine-Style Rooms

Experience comfort in spacious rooms featuring flat-screen TVs, mini fridges, and private bathrooms with bathrobes and slippers. Some rooms offer stunning mountain views for a truly immersive stay.

Convenient Location and Amenities

Benefit from a free winter shuttle to Ortisei, easy access to nearby towns with bus stops close by, and free on-site parking. With an indoor pool, sun terrace, and games room, Hotel Pinei ensures a convenient and enjoyable stay.

Book now to experience the perfect blend of luxury and comfort at Hotel Pinei in scenic Castelrotto!

Important information:

Please note, the wellness center is only open in the afternoon.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 93 reviews
Cleanliness: 9.2
Service: 8.7
Location: 9.7
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 10
R
ronith • solo_traveller • il
10
מקום מעולה ליד אורטיזי לטיול בדולומיטים
Pros:

הכל
מקום קסום
צוות מקצוען שרותי מאד
אוכל מעולה
ארוחת בוקר נפלאה

Cons:

כלום

2026-09-19 • via Nuitee
M
Marta • couple • ua
9
Pros:

The hotel itself is absolutely beautiful. Our room was amazing, the mattress was extremely comfortable, and the views were stunning. We also really enjoyed the restaurant, and the spa was definitely one of the highlights — beautiful, relaxing, and very well done.

Cons:

Unfortunately, the only downside was the reception staff. The ladies working at the front desk were quite unfriendly and made us feel unwelcome, which was surprising considering how wonderful everything else about the hotel was. Apart from that, we had a fantastic stay and really enjoyed the hotel.

2026-09-19 • via Nuitee
P
Patrick • couple • br
8
Boa, mas deixa muito a desejar não ter ar condicionado e esse problema de lençol de solteiro em cama de casal
Pros:

Café da manhã excepcional.

Cons:

Não gostei do sistema de juntar 2 camas de solteiro para se tornar 1 de casal. Mas o pior ainda foi que não tem lençol de cima e sim aquele sistema edredom junto com lençol e eram 2 de solteiros, nem era 1 só de casal. Não tem ar condicionado então fica muito ruim ter que dormir de janela aberta para refrescar um pouco o quarto.

2026-09-03 • via Nuitee
A
Alice • extended_group • it
10
2026-08-15 • via Nuitee
M
MASAHISA • family_with_children • it
10
2026-08-13 • via Nuitee
C
Claudia • solo_traveller • ro
9
Pros:

Spa, mic dejun, camera

Cons:

Camera pentru copii

2026-08-02 • via Nuitee
M
Margaret • solo_traveller • ie
7
Pros:

Location

Cons:

No beds available by the pool and no AC in the room.

2026-07-14 • via Nuitee
A
Avery • extended_group • us
10
2026-07-13 • via Nuitee
C
Chantelle • couple • gb
10
I'll Be Back!
Pros:

Despite location is slightly out of town (car by 10 mins), it was situated high on the hill / mountain which made the hotel views surreal! It was preferable in the end, beautiful and peaceful. Close enough to the town, but far from touristic noise and crowds. It really added to the whole Dolomites experience.

The spa facilities exceeded our expectation, the heated outdoor pool joined with the indoor and range of spa facilities. Small touches like offering free lunch snacks/meals, water, tea, spa bag etc made it a relaxing and pleasant stay!

Rooms and overall hotel grounds are to such a high standard and quality, generous sizes, play areas great for families - we wished we stayed here longer!

Loved the hotel goats and bunnies!!! Couldn't fault this hotel, would come back / recommend highly :)

Cons:

Breakfast could have had a small hot food section :( only served cold meats / food. Breakfast range was still great and adequate otherwise.

2026-07-13 • via Nuitee
M
Martin • couple • fr
10
2026-07-11 • via Nuitee
M
Michaela • couple • cz
9
Pros:

Výhled, welness a pohodlný pokoj. Čistota. Dobré snídaně. Možnost procházek v blízkém okolí.

Cons:

Někteří zaměstnanci byli nepříjemní, ale většina zase ohromně milí

2026-07-03 • via Nuitee
B
Benedikt • couple • de
6
2026-07-03 • via Nuitee
B
Bunyanuch • couple • th
10
Love it
Pros:

Good service, clean rooms, and very good staff.

Cons:

No

2026-07-02 • via Nuitee
J
justine • couple • fr
9
Top
Pros:

L’hôtel est superbe . La piscine et l’espace spa détente sont le point fort de ce bel établissement . Nous avons mangé au restaurant le soir c’était très bon . La literie est très confortable et le petit déjeuner très bien!

Cons:

Le seul point qui nous a un peu dérangé est que lorsque nous sommes venus prendre une bière au bar le soir nous avons eu une forte impression de déranger la serveuse …

2026-06-29 • via Nuitee
N
Nastya • solo_traveller • il
9
Pros:

The location, the view and the facilities were amazing. The rooms are clean, it was very quiet.
The breakfast is diverse :)

Cons:

There was no air-conditioning or fans, although it was chilly outside, even with an open balcony door, the upstairs bedroom was very hot.

2026-06-26 • via Nuitee
A
Alessia • extended_group • it
10
Eccezionale
Pros:

Ho soggiornato in questo hotel e ne sono rimasta davvero entusiasta. La posizione è ottima: immerso nel verde, con una vista spettacolare sui campi e sulle montagne, e a soli 10 minuti di macchina da Ortisei.

La struttura è molto bella, ben tenuta e accogliente. La piscina è meravigliosa, così come tutta la zona relax, perfetta per staccare e godersi un po’ di tranquillità. Anche la cucina è stata ottima e le stanze sono confortevoli, con un bagno moderno e molto ben curato.

Un altro aspetto che ho apprezzato molto è il fatto che accettino i cani. Inoltre, la presenza di tanti animali, tra cui conigli, caprette e piccoli cerbiatti, rende l’atmosfera ancora più speciale e piacevole.

È stato un soggiorno davvero bello e rilassante. Non vedo l’ora di tornarci!

2026-06-25 • via Nuitee
A
Abdullah • couple • sa
4
2026-06-25 • via Nuitee
V
Virginijus G • solo_traveller • lt
10
2026-06-23 • via Nuitee
M
Mara • couple • ae
9
A great start to our Dolomites trip
Pros:

We loved the hotel facilities: the heated outdoor pool, the garden, the variety of saunas, relaxation lounges. The location is great as it is far from the road and town, so you're surrounded by nature, but still only a few minutes drive from Ortisei. There are hiking trails starting from the hotel so you don't even need to drive. The backpack we had in the room at our disposal came in handy on the hikes we did.

Cons:

The room was facing the delivery parking area.
It would have been useful to have a kettle/coffee machine in the room.
Unfortunately Booking.com didn't have the option to book half/full board - we realized it would have been cheaper to book the hotel directly from their website only afterwards.

2026-06-22 • via Nuitee
H
Hochan • couple • kr
10
2026-06-20 • via Nuitee