Smart Stay Hotel Station

Hotels
7.3 (4821 reviews)
Schützenstraße 7 , Munich , de
+49 89 5525210

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
6.94
There were several mentions of cleanliness issues and unmet expectations.
Service
8.41
Staff received compliments regarding their helpfulness and friendliness.
Location
8.95
Numerous reviews highlight the central location and convenience.
Room Quality
6.9
Rooms were reported as small and issues noted about room comfort and amenities.
Amenities
6.93
Limited mentions of amenities, with some complaints about basic provisions.
Value for Money
7.39
Price deemed fair for the location, but experiences varied.
Food and Beverage
5.94
Common complaints about the breakfast offerings and insufficient options.
Overall Experience
6.91
Mixed reviews resulting in an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:39

Property Description

Central Location:
Located in the heart of Munich, Smart Stay Hotel Station offers easy access to popular attractions like Frauenkirche and Lenbachhaus, making it the perfect choice for travelers wanting to explore the city.

Comfortable Accommodation:
The hotel provides well-equipped units with modern amenities including a flat-screen TV, free toiletries, and comfortable bedding, ensuring a relaxing stay for guests.

Multilingual Staff and 24-Hour Service:
With a multilingual staff fluent in Bosnian, German, English, and Spanish, and a 24-hour front desk, guests can expect excellent customer service and assistance at any time during their stay.

Book your stay at Smart Stay Hotel Station now to enjoy a convenient and comfortable experience in Munich.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.3
Based on 4821 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 6.91
J
Jacqueline • solo_traveller • de
8
2026-07-25 • via Nuitee
A
Anne • couple • dk
8
Pros:

Nice and clean - friendly staff.

2026-07-25 • via Nuitee
S
Sibylle • solo_traveller • de
5
Für eine Kurzaufenthalt durchaus geeignet.
Pros:

Die Lage zur Innenstadt und zum Bahnhof war ideal.
Das gesamte Personal ist immer höflich und freundlich gewesen.

Cons:

Das Frühstück hätte abwechslungsreicher bzw. vielfältiger ausfallen können für den Preis.
Das Zimmerfenster ging zum Innenhof. Nachts störte heraufziehender Zigarettenrauch bei offenem Fenster. Die Fenster selbst ließen sich schwer schließen, weil sie schon marode waren.

2026-07-25 • via Nuitee
Y
Yulia • solo_traveller • de
9
Super Lage! Tolles Buffet und nettes Personal :)
Pros:

Die Lage ist perfekt! 2-5 Minuten jeweils vom Hbf München und Karlsplatz entfernt! Genau perfekt, um an jeden Ort der Stadt schnellstmöglich zu kommen. Das Zentrum mit dem Marienplatz ist ca. 12-15 Minuten fußläufig erreichbar, einfach nur der Hammer! Im Hotel gibt es außerdem ein Café mit Tee, Kaffee und Obst, wo man sich so gut wie zu jederzeit bedienen kann, perfekte Gelegenheit, um mal einen Kaffee zwischendurch zu trinken :)
Das Personal ist super lieb und aufmerksam! Vielen Dank für diesen Aufenthalt!
Habe mir im Zimmer meinen Nachthimmel scheinwerfer aufgestellt und Musik angemacht, was meinen Aufenthalt in den Hotelzeiten noch angenehmer machte. Ich komme gern erneut vorbei.

Cons:

Die Dusche war leider etwas laut am Abend, da wahrscheinlich ein Wasseraufwärmkanister anging, allerdings ist dies bei der tollen Lage des Hotels und im Sinne des Preis-Leistungsverhältnises absolut vernachlässigbar, vielen Dank!

2026-07-25 • via Nuitee
B
Bitschnau • solo_traveller • at
7
2026-07-25 • via Nuitee
C
Cheremushkin • couple • kg
8
2026-07-25 • via Nuitee
T
Thaiz • couple • br
5
Regular
Pros:

Apenas a localização

Cons:

O quarto é pequeno, estava sujo, não tem ar condicionado nem frigobar.

2026-07-24 • via Nuitee
P
Petra • couple • de
5
Good location but very noisy
Pros:

The location is really great. The room was clean.

Cons:

The description says view to the courtyard, which is not true. The room was oriented to an extremely noisy street with a huge traffic, so that sleeping with an open window was impossible. Given the warm weather it was really annoying. Due to the absence of air conditioning, there was a fan in the room but it was dirty full of dust. Two cups in the bathroom for rinsing your mouth after brushing the teeth and a bottle of water in the room should be a standard nowadays, I think but not the case in this hotel.

2026-07-24 • via Nuitee
M
Meghan • extended_group • us
10
Pros:

Great location, easy access to the central train station and Marienplatz. Staff let us check in early, which was super helpful!

Cons:

No complaints.

2026-07-23 • via Nuitee
S
sevil • couple • tr
8
Gayet güzeldi
Pros:

Yeri mükemmel

Cons:

Kahvaltı pahalı bence

2026-07-23 • via Nuitee
U
Uwe • couple • de
6
2026-07-23 • via Nuitee
Y
Yazid • solo_traveller • dz
8
Pros:

Très belle hôtel est très propre et endroit proche a la vielle ville est le personnel très sympa sur tout la dame elles très gentil

Cons:

Rien

2026-07-23 • via Nuitee
J
jan • couple • dk
10
2026-07-22 • via Nuitee
O
onur28 • solo_traveller • tr
8
2026-07-22 • via Nuitee
S
Soichiro • solo_traveller • de
8
2026-07-22 • via Nuitee
P
Pauls • solo_traveller • ru
9
Pros:

Izpalīdzīgs un pretimnākošs personāls, atrašanās vieta blakus ar staciju, vecpilsētu un metro.

Cons:

Varētu būt gaisa kondicionētājs. Bet numurā bija ventilators, tāpēc varēja iztikt.

2026-07-22 • via Nuitee
F
Frank • solo_traveller • de
7
Pros:

Sehr freundliches und hilfsbereites Personal. Frühstück war gut und abwechslungsreich.

Cons:

Zimmer sind in die Jahre gekommen und WiFi nicht überall verfügbar

2026-07-21 • via Nuitee
T
Tomi • solo_traveller • hu
7
2026-07-21 • via Nuitee
P
Proserpio • couple • it
10
2026-07-21 • via Nuitee
D
Dairii • solo_traveller • de
7
Pros:

Frühstücksraum

Cons:

LAUT (meine persönliche Empfindung! ) Die Reinigungskräfte sollen bitte etwas darauf achten, im Zimmer morgens Gäste noch schlafen :-( Ab 8, 9 Uhr konnten wir schon alles hören (staubsaugen, Türen lauter zu machen...und und und) Meine Tochter war schon seit 6Uhr wach, in beiden 2 Tagen.... Draußen, ab 5Uhr, hörten wir schon die Menschen sich unterhalten..... Na ja, vlcht. hatten wir pech gehabt :->

2026-07-21 • via Nuitee