Smart Stay Hotel Station

Hotels
7.3 (4997 reviews)
Schützenstraße 7 , Munich , DE
+49 89 5525210

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
6.94
There were several mentions of cleanliness issues and unmet expectations.
Service
8.41
Staff received compliments regarding their helpfulness and friendliness.
Location
8.95
Numerous reviews highlight the central location and convenience.
Room Quality
6.9
Rooms were reported as small and issues noted about room comfort and amenities.
Amenities
6.93
Limited mentions of amenities, with some complaints about basic provisions.
Value for Money
7.39
Price deemed fair for the location, but experiences varied.
Food and Beverage
5.94
Common complaints about the breakfast offerings and insufficient options.
Overall Experience
6.91
Mixed reviews resulting in an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:39

Property Description

Central Location:
Located in the heart of Munich, Smart Stay Hotel Station offers easy access to popular attractions like Frauenkirche and Lenbachhaus, making it the perfect choice for travelers wanting to explore the city.

Comfortable Accommodation:
The hotel provides well-equipped units with modern amenities including a flat-screen TV, free toiletries, and comfortable bedding, ensuring a relaxing stay for guests.

Multilingual Staff and 24-Hour Service:
With a multilingual staff fluent in Bosnian, German, English, and Spanish, and a 24-hour front desk, guests can expect excellent customer service and assistance at any time during their stay.

Book your stay at Smart Stay Hotel Station now to enjoy a convenient and comfortable experience in Munich.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 4997 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 6.91
F
Farrant • family_with_children • de
5
Pros:

Durch die näher zum Hauptbahnhof hat das Hotel den Zweck erfüllt. Marienplatz zu Fuß erreichbar.

Cons:

Zimmer sehr klein

2026-09-19 • via Nuitee
J
Joachim • solo_traveller • de
7
2026-09-18 • via Nuitee
J
Johanna • solo_traveller • de
4
Nur zum Schlafen aushaltbar
Pros:

Die Lage ist super praktisch. Das Bett war bequem. Es gab jeden Tag frische Handtücher. Es gab genügend Seife.

Cons:

Das Zimmer war nur so Semi sauber. Im Bad gab's Flecken und vereinzelt Haare. Es ist alles nicht besonders hochwertig. Ich hatte außerdem ein sehr kleines Zimmer mit Fenster in einen kleinen Innenhof. Dort waren große laute Lüftungsanlagen, durch die es im Zimmer immer nach Essen und Fett gerochen hat.

2026-09-18 • via Nuitee
K
Klaus • couple • de
7
Pros:

Die schlechten Beurteilungen im Netz haben nicht zugetroffen.

Cons:

Bei der Abreise war der Aufzug defekt.
4. Etage mit schwerem Koffer und Gehbehinderung.
Freundlicher Mitarnbeiter hat aber unaufgefordert geholfen!!!

2026-09-18 • via Nuitee
O
Oksana • couple • de
8
Гарний готель, розташування теж супер. Рекомендую
Pros:

Все було дуже комфортно і зручно.

Cons:

Не зручний матрац😁

2026-09-18 • via Nuitee
A
Alistair • solo_traveller • gb
7
Pros:

Location between the station and the old town

Cons:

It was ok for us, but for some people it would be considered noisy

2026-09-18 • via Nuitee
H
Helen • couple • gb
6
Affordable and simple. Friendly staff!
Pros:

This room was in a perfect central location, just a 5 minute walk from the main station. It only took a 15/20 minute walk to get to the main tourist highlights and there were bus stops round the corner for longer journeys. The staff were really friendly and helpful and we were provided with fresh towels daily. Though the room was small it still had the essentials (wardrobe, desk, hairdryer) and I expected the simple style due to the affordable price point.

Cons:

The elevator broke down during our stay, so if you’re disabled and need access it may be worth inquiring about it before you visit. We were also confused by the room service. Our beds were made after night 1, but not again for the rest of the week. Then, one day we returned to see that the door had been left open by room service who hadn’t realised a wire was stopping the lock from engaging properly. This could have been disastrous, but luckily nothing was stolen. Finally, we had only one pillow each which were very lumpy and in a very large pillowcase, but apparently this is a German thing

2026-09-18 • via Nuitee
B
Bianca • couple • nl
7
2026-09-17 • via Nuitee
S
Sacilotto Ruben • couple • it
6
Se arrivate in moto informatevi bene sui parcheggi.
Pros:

Lo staff e la posizione sono i punti di forza dell' hotel. Comodo per girare a piedi e con diversi locali vicini in cui mangiare o fare pause.

Cons:

Il letto e la mancanza di condizionatore rendono il dormire quasi impossibile la notte ad agosto. La colazione non è nulla di particolare, speravo in molto più salato e tipico del posto, personalmente non la consiglio.

2026-09-17 • via Nuitee
T
Tatiana • solo_traveller • il
10
2026-09-16 • via Nuitee
H
Hikaru • solo_traveller • au
10
2026-09-15 • via Nuitee
A
Anže • extended_group • si
10
Pros:

Room layout maximizes every square foot efficiently

2026-09-14 • via Nuitee
K
Karolina • family_with_children • fr
10
2026-09-14 • via Nuitee
K
Karin • solo_traveller • is
10
2026-09-14 • via Nuitee
N
Nicoleta • solo_traveller • ro
7
Pros:

Locația a fost aproape de centru și de stațiile de tramvai/tren și tren.
Personalul foarte amabil.

Cons:

Micul dejun puțin prea scump pentru ceea ce oferă, bufetul suedez nu era bogat în prea multe variante, insa cafeaua era gratuita și dacă aveai sau nu mic dejun inclus.
La partea de curățenie nu ne-a plăcut deloc, pernele și salteaua erau pătate, baia avea în cateva locuri mucegai, praful era peste tot, nu părea sa fie șters la curățenie.

Însă așternuturile și prosoapele erau curate.

2026-09-14 • via Nuitee
V
Vlad • couple • ro
10
Pros:

Quick response from staff when I asked an extra question

2026-09-14 • via Nuitee
A
András • couple • hu
10
Pros:

Excellent location for catching early morning transport

2026-09-14 • via Nuitee
W
Weber • solo_traveller • de
8
2026-09-13 • via Nuitee
R
rafael • extended_group • es
8
Muy buena localización pero dormitorio muy pequeño
Pros:

La ubicación

Cons:

La habitación muy pequeñs

2026-09-13 • via Nuitee
P
Petra • couple • de
5
2026-09-12 • via Nuitee