Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Clean facilities
Cons:
Breakfast could be better
Some dusty floors

Categories

Cleanliness
8.38
Generally clean with some mixed comments about dust and maintenance.
Service
9.05
Staff were friendly, accommodating, and helpful throughout the stay.
Location
8.79
Great views and proximity to city attractions, but near busy roads.
Room Quality
8.64
Rooms spacious and comfortable with good natural light.
Amenities
8.57
Well-maintained amenities, but some areas for improvement like breakfast.
Value for Money
8.53
Good value considering location and room quality.
Food and Beverage
8.18
Breakfast has room for improvement, but good selection nearby.
Overall Experience
8.65
Enjoyable stay with minor drawbacks, highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:23

Property Description

Luxurious Accommodation
Indulge in comfort at Viyana Boutique Hotel with rooms featuring flat-screen TVs, private bathrooms with premium amenities, and stunning views of the lake or city.

Relaxation and Dining
Unwind on the terrace or in the hot tub, followed by a delightful meal at the on-site restaurant offering delectable dishes.

Convenient Location
Located just steps away from Lakeside Adventist Hospital and close to Kandy Museum and Sri Dalada Maligawa, Viyana Boutique Hotel offers easy access to key attractions.

Experience luxury and convenience at Viyana Boutique Hotel.

Important information:

Room rates on 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately $35.00

Free drop at the Railway Station during check-out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 834 reviews
Cleanliness: 8.38
Service: 9.05
Location: 8.79
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.18
Overall Experience: 8.65
O
ohrania • solo_traveller • au
8
2026-08-11 • via Nuitee
M
Mónika • couple • hu
10
2026-08-10 • via Nuitee
S
Stephane • family_with_children • fr
9
2026-08-10 • via Nuitee
C
celine • extended_group • fr
9
Pros:

Propreté et confort
Un hôtel très bien situé
Petit déjeuner incroyable

2026-08-09 • via Nuitee
E
Emma • solo_traveller • nl
10
We would definitely come back here
Pros:

Spacious, comfortable, clean and just very nice

Cons:

To be really picky it would be the stairs, but that says more about me than the stairs

2026-08-08 • via Nuitee
C
Charlotte • couple • fr
8
2026-08-07 • via Nuitee
S
Shankar • couple • au
6
Pros:

Friendly staff and a very convenient location.

Cons:

Unfortunately, the hot water wasn’t working at all, so we had to heat water in the kettle to take a shower. This was very inconvenient and disappointing.

2026-08-04 • via Nuitee
P
Paul • solo_traveller • gb
6
Pros:

Location was good but on a busy turn on a moan road meaning lots of beeping and noise, room had Aircon but it was very noisy, we ended up checking out early and moving on.

2026-08-03 • via Nuitee
P
Piyumi • couple • au
7
Pros:

Perfect location. Walking distance to the temple and Kcc

Cons:

Sound proofing was really bad couldn’t sleep properly due to the continuous traffic noise

2026-07-25 • via Nuitee
W
Wijenayake • couple • lk
6
If you mention in the Bookings.com site, all those must be available. Its not proper to lie.
Pros:

Breakfast is just Standard breakfast. No butter, but margarine. no pork no beef was served. But in the menu is there,. There was butter and chocolate cake. They are just cheap cakes from the market. Had toast, Jam, sausage, 3 Potato wedges, 3 pieces of boiled carrot, some mushrooms and eggs. This is just a standard breakfast.

Cons:

Even though the name says its a "Boutique Hotel". But its not. The hotel says it has parking, but actually No Free Parking. Parking by the roadside is very dangerous as it is located in a bend. No tissues in side the room. When asked for a Iron and a Board, only iron was given with a bed sheet. No Ironing Board. No face towels. Only two bath towels were there. No lift. The kettle had to be taken to the bedside to plug. No power outlet on the table. Just standard amenities not the Boutique Hotel amenities. No Balcony access from the room I got. It says Bath robe/Slippers, But they were NOT AVAILABLE.

2026-07-23 • via Nuitee
M
María Josefa • couple • es
10
Pros:

Todo, habitación muy grande, todo muy limpio, la amabilidad del personal y buen desayuno

2026-07-21 • via Nuitee
T
Timothy • couple • lk
10
Everything was perfect. Staff including the manager was very friendly. Definitely recommend this hotel
Pros:

Very convenience and close to the city. Extremely helpful and professional staff

2026-07-18 • via Nuitee
M
Matan • solo_traveller • il
8
2026-07-16 • via Nuitee
K
Karine • solo_traveller • ca
10
Perfect place to stay in Kandy
Pros:

Perfect place to stay in Kandy, close to the city center with a lake view. People were lovely, food is excellent, it's very clean and the bed is very comfortable. We recommand this place strongly.

2026-07-16 • via Nuitee
Y
Yannis • couple • be
9
Pros:

Great location, good breakfast and friendly staff.

Cons:

The shower could use an upgrade however this was not inconvenient

2026-07-15 • via Nuitee
K
Kathleen • solo_traveller • be
10
Pros:

Viyana Boutique Hotel is perfectly located, at only a few minutes from the Temple of the Tooth. The rooms were big and comfortable. We tried the jacuzzi in the upper suite and it was truly magnificent. The breakfast was amazing: the kids could not be happier with the waffles! We tried the restaurant as well and the food was very good (long waiting time though). Beds were very comfortable as well.

2026-07-14 • via Nuitee
S
Saad A • solo_traveller • pk
7
Pros:

Room was spacious with a queen and separate bunk-type bed

Cons:

Location was away from city center

2026-07-13 • via Nuitee
K
Kelly-Anne • solo_traveller • au
3
Pros:

The staff were friendly, helpful and very understanding of my predicament in terms of not being able to stay and requesting my money back.

Cons:

Although I had booked and paid for a three-night stay, I ultimately did not stay at the property due to concerns about the condition of the room.

The room I was allocated had a gap running the full length of the door that was large enough to fit my finger through. As the Sri Lankan police had issued a recent public health announcement warning that dengue fever was currently widespread, and the room overlooked the lake, I did not feel comfortable staying in a room that was not adequately sealed.

The staff showed me a second room, but it had the same issue, with an even larger gap around the door. I explained that I did not believe it was acceptable to charge guests for rooms in this condition. I was then offered a room without any windows, which was not a suitable alternative for me.

To the property's credit, once I explained my concerns, the staff agreed that to arrange a full refund of the amount I had already paid. I appreciated that they resolved the matter promptly, although it was disappointing that the rooms were presented in this condition in the first place.

2026-07-12 • via Nuitee
S
Swetha Jayaraman • solo_traveller • in
9
Pros:

Location, room size

2026-07-12 • via Nuitee
M
Mickias • couple • gb
8
2026-07-11 • via Nuitee