Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8790 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
G
Gerard • solo_traveller • fr
9
2026-08-15 • via Nuitee
N
Norbert • solo_traveller • hu
10
2026-08-15 • via Nuitee
S
sandoval lopez • couple • es
8
2026-08-15 • via Nuitee
R
Rodrigues • solo_traveller • pt
7
Pros:

Da cama e almofadas

Cons:

Da casa de banho da.limpeza e pedimos.para teocar de quarto e nao.teocou

2026-08-15 • via Nuitee
C
Cortegiano • solo_traveller • br
10
Pros:

Atendimento e estrutura do hotel.

2026-08-15 • via Nuitee
L
Luana • couple • it
9
Piacevole soggiorno
Pros:

Ottima struttura, all’arrivo ci hanno permesso di lasciare i bagagli in custodia in quanto la nostra stanza non era ancora pronta. Stanza ampia , pulita e con un nell’affaccio dal settimo piano .
Colazione ottima e davvero abbondante sia in dolce che in salato.

Cons:

Nulla da segnalare

2026-08-14 • via Nuitee
J
Janiele • solo_traveller • br
9
Pros:

Eu gostei tudo limpo

Cons:

Eu não gostei que o check-in só funciona a partir das 14 horas

2026-08-14 • via Nuitee
V
Vincenzo • solo_traveller • it
10
Pros:

è stato un soggiorno magnifico, stanze super pulite e con ogni comfort possibile, colazione super abbondante e staff molto cordiale. Posizione dell'hotel ottima, vicino alla metro

2026-08-14 • via Nuitee
D
Davide • solo_traveller • it
8
2026-08-14 • via Nuitee
M
Mihai Josan • couple • at
6
2026-08-13 • via Nuitee
K
Karolina • couple • pl
8
2026-08-13 • via Nuitee
O
Othon • solo_traveller • gr
9
2026-08-13 • via Nuitee
G
Gustavo • extended_group • br
8
Bom custo benefício
Pros:

Já conhecia o hotel, por isso me hospedei novamente. Bom custo benefício.

Cons:

Box do banheiro quebrado, ar condicionado não esfria, café da manhã bagunçado e apertado, mas bom. Está precisando de reformas, já está ficando velho.

2026-08-13 • via Nuitee
A
Antonio • couple • de
9
Cómoda y limpia
Pros:

La ubicación y la comodidad

Cons:

El ruido de la calle principal

2026-08-13 • via Nuitee
P
Peter • couple • us
10
Pros:

Staff, the room and breakfast was all outstanding! My wife and I felt so welcomed.

2026-08-13 • via Nuitee
M
Mart • family_with_children • ee
8
2026-08-13 • via Nuitee
D
Doris • solo_traveller • mt
8
Cons:

There wasn't gluten free options

2026-08-12 • via Nuitee
L
Luana • couple • it
10
2026-08-12 • via Nuitee
M
Marco • couple • it
9
I had a great stay at this hotel! The location is excellent, especially because the metro station is right underneath th
2026-08-12 • via Nuitee
M
Magdalena • family_with_children • pl
5
Pros:

Pokoje były dosyć nieduże ale takie jak na zdjęciach. Na plus sprawna klimatyzacja, codzienne sprzątanie i wymiana ręczników. Śniadanie dość monotonne i mało warzyw ale każdy coś dla siebie znajdzie.

Cons:

Grzyb na ścianie w łazience pod prysznicem.
Kawa serwowana do śniadania beznadziejna, po śniadaniu proponuję kupić kawę w którejś kafejce obok hotelu. My tak robiliśmy…
W pokoju brak czajnika elektrycznego i szklanek.
Największe rozczarowanie to jednak to, że pomimo rezerwacji 2 pokoi pół roku wcześniej z prośbą o to by były obok siebie z uwagi na wyjazd rodzinny z 2 dzieci oraz ponowienie tej prośby na tydzień przed przyjazdem, mieliśmy pokoje na różnych piętrach (5 i 7) ☹️ Pierwszy raz zostaliśmy tak zignorowani pomimo rezerwacji pól roku wcześniej….
Widok z okna na ścianę obdrapanego budynku obok oraz klimatyzację hotelową którą słychać nawet przy zamkniętym oknie.
Nie polecam, myślę że w podobnej cenie można w Lizbonie znaleźć lepszy 3 gwiazdkowy hotel.

2026-08-12 • via Nuitee