Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8657 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Stefan • solo_traveller • ro
9
Pros:

Camere spațioase, paturi confortabile, toaleta si dusul, precum si aerul conditionat, frigiderul din camera si draperiile de la geam. Micul dejun foarte bun si suficient chiar dacă este același în fiecare zi. Exista multe magazine alimentare în apropiere.

Cons:

Mi-ar fi plăcut o priveliște mai frumoasă la camerele de pe spatele hotelului si poate o zona mai selecta.

2026-07-25 • via Nuitee
R
Ricardo • couple • pt
8
2026-07-25 • via Nuitee
J
Jens • solo_traveller • de
8
Angenehmer Aufenthalt in gutem Hotel
Pros:

Lage U-Bahn-günstig gelegen zwischen Flughafen und Stadtzentrum,
Sehr freundliches Personal an der Rezeption,
Restaurant mit landestypischer Küche wenige Minuten entfernt

Cons:

Sehr hellhörig

2026-07-25 • via Nuitee
B
Benitez • couple • nz
8
2026-07-24 • via Nuitee
M
Marília • solo_traveller • br
9
Pros:

Localização ótima, café da manhã excelente, quarto confortável e funcionários atenciosos.

Cons:

Fiquei num quarto com banheiro para deficientes físicos, o que não seria problema, mas não havia box e a cada banho o banheiro ficava completamente alagado, o que foi realmente um desconforto.

2026-07-24 • via Nuitee
T
Tino • solo_traveller • it
10
Tour Portogallo
Pros:

Tutto posizione a soli 3 minuti dalla metro, camera spaziosa doccia eccezionale buona colazione

Cons:

Nulla

2026-07-24 • via Nuitee
E
Elena • solo_traveller • es
6
Pros:

La funcionalidad y el balcón.

Cons:

La situación, el desayuno...

2026-07-24 • via Nuitee
M
Martin Drobík • solo_traveller • cz
10
Pros:

Perfektní moderní hotel, skvělé bohaté snídaně, přímo i metra v rušné čtvrti, ale s okny do dvora s klidem a výhledem.

Cons:

Vše bylo dokonalé

2026-07-24 • via Nuitee
A
Anna • solo_traveller • pl
10
Tydzień w hotelu.
Pros:

Bardzo mi się podobało, wyjątkowa atmosfera, tęsknię za chwilami spędzonymi z rodziną i znajomymi w Waszym hotelu , na pewno kiedyś wrócę , dobra lokalizacja.

Cons:

Nie mam do niczego zastrzeżeń.

2026-07-24 • via Nuitee
L
Lucia • couple • es
9
2026-07-23 • via Nuitee
V
Vanessa • couple • de
9
2026-07-23 • via Nuitee
L
Luca • solo_traveller • it
7
Pros:

Posizione, accoglienza reception

2026-07-23 • via Nuitee
J
JuditG88 • solo_traveller • hu
10
Pros:

Nagyszerű szállás, közel a belvároshoz és a repülőtérhez is, metró megálló mellett. Nagyon kedves és segítőkész volt a személyzet, a szoba pedig kényelmes és tiszta volt. A reggeli is rendben volt. Ár-érték arányban kiváló szálloda, szívesen visszamennék újra.

2026-07-23 • via Nuitee
T
Tiziano • solo_traveller • it
10
Pros:

Boa localização com uma boa caminhada da para ir e voltar do centro. e hotel muito bom. Café da manhã faltou frutas. Mas o restante nota 10.

Cons:

Nada

2026-07-22 • via Nuitee
A
Antonio • solo_traveller • pt
10
2026-07-22 • via Nuitee
A
Andrade • solo_traveller • br
10
Pros:

Próximo à estação, café da manhã e água para beber

2026-07-22 • via Nuitee
S
Samantha • family_with_children • ch
7
Pros:

La posizione

Cons:

La colazione e la stanza con quella che sembrava muffa in bagno

2026-07-21 • via Nuitee
O
Oliver • family_with_children • de
5
2026-07-21 • via Nuitee
A
Alves • couple • br
10
Excelente
Pros:

Localização, tamanho do quarto, acomodação

Cons:

De nada

2026-07-21 • via Nuitee
A
Arthur • couple • de
9
2026-07-20 • via Nuitee