Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8543 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
R
RILDO MARLEY • couple • br
9
2026-06-20 • via Nuitee
C
Contrabasje • solo_traveller • nl
9
Heerlijk hotel met goede ligging wb de metro
Pros:

Goed uitgebreid ontbijt
Schone kamer met iedere dag een opgemaakt bed en schone handdoeken
Gunstige ligging bij metrostation
Vriendelijk en behulpzaam personeel
Mogelijkheid om water te tappen voor drinkfles
Heerlijk bed en heerlijke douche

Cons:

De buitenkant van het hotel oogt minder

2026-06-20 • via Nuitee
M
Mariselma • couple • es
10
Pros:

Todo estuvo muy bien: la limpieza, la comodidad, el desayuno y, sobre todo, la amabilidad del personal.

2026-06-20 • via Nuitee
N
Nadir • solo_traveller • fr
7
2026-06-20 • via Nuitee
L
Liubov • solo_traveller • at
8
2026-06-19 • via Nuitee
L
Lorenzo • solo_traveller • it
8
2026-06-19 • via Nuitee
S
Saira • couple • ca
7
Good location, good breakfast, very clean
Pros:

Location & breakfast included

Cons:

Room very small. No locking door in bathroom. Bathroom was right next to our bed.

2026-06-19 • via Nuitee
G
Gertjan • couple • nl
8
Heerlijke basis om Lissabon te verkennen
Pros:

Goede locatie om Lissabon te bezoeken. Vlakbij metrostation en op loopafstand van bezienswaardigheden. Ontbijt is volledig en smaakvol.

Cons:

Aan relatief drukke straat en de lobby oogt alsof het hotel gesloten is. Receptie zich beetje verscholen aan de zijkant.

2026-06-19 • via Nuitee
A
Aimee • extended_group • gb
10
2026-06-19 • via Nuitee
E
Elodie • couple • fr
8
Pros:

Hôtel propre et personnel très agréable. Chambre confortable, bien équipée. Petit déjeuner type buffet copieux. Situé juste à côté de la station de métro Arroios, ce qui rend les déplacements très pratiques.

Cons:

Chambre côté rue bruyante, le long d'une grande avenue passante.

2026-06-17 • via Nuitee
M
Maria Suélita de Lima • couple • br
9
Hotel agradável e com ótimo atendimento
Pros:

Quarto amplo e confortável

2026-06-17 • via Nuitee
C
Christian • solo_traveller • be
9
Bel hôtel, bel équipement.
Pros:

Belle chambre, au calme.
Super douche.

Cons:

Rien

2026-06-16 • via Nuitee
S
Samir • couple • fr
7
2026-06-16 • via Nuitee
D
daviti • solo_traveller • ge
10
2026-06-16 • via Nuitee
F
Francis • couple • ie
10
Exceptional friendliness
Pros:

The staff were exceptional and friendly and recommended excellent nearby dining

Cons:

Nothing not to like

2026-06-16 • via Nuitee
A
Andrés • couple • cl
9
Pros:

Personal
Muy amable, buena ubicación

2026-06-16 • via Nuitee
P
Piet • solo_traveller • de
9
Perfect start for exploring Lisboa!
Pros:

Great woman at the reception. Extemely friendly and handsome, a great start to exploring Lisboa! Breakfast was refreshing, the next subway station was a minute away, you were in Lisboa's heart only four stops away.

2026-06-16 • via Nuitee
R
RODRIGO • extended_group • ar
8
2026-06-15 • via Nuitee
E
Eva • couple • nl
8
Would recommend especially because onvenient location and cleanliness
Pros:

The hotel is in a very good location, right next to a metro station, which makes getting around the city very convenient. There is also a supermarket just a few metres away.

The rooms are spacious and clean. The reception staff are friendly, welcoming, and always willing to help.

Cons:

The only area for improvement is the breakfast. While the selection is decent, if you arrive later in the breakfast service (after around 9:00 a.m.), some items such as boiled eggs and tuna may have run out and are not always replenished.

2026-06-15 • via Nuitee
M
Matthew • family_with_children • mt
7
2026-06-15 • via Nuitee