Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Large room
Cons:
Language barrier at check-in
Bathroom cleanliness issues
Air conditioning control problems

Categories

Cleanliness
7.71
Some reviews noted cleanliness concerns, especially regarding bathroom maintenance.
Service
9.18
Overall positive sentiments with some noted language barriers at arrival.
Location
9.22
Excellent location close to metro and historical sites.
Room Quality
8.17
Rooms were generally large, though some reported small sizes and aging furniture.
Amenities
8.2
Amenities were satisfactory, though some minor complaints were noted.
Value for Money
8.66
Value perceived as fair, but issues with air conditioning affected experience.
Food and Beverage
8.21
Breakfast was generally good, but some variety concerns were raised.
Overall Experience
8.68
Mixed feelings due to specific service issues but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:20

Property Description

Luxurious Accommodations
Empire Lisbon Hotel offers stylish and comfortable rooms with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom for your convenience. Enjoy complimentary toiletries and stay connected with free WiFi throughout the property.

Convenient Location
Situated near Lisbon's center, the hotel is a short distance from major attractions and shopping areas. With easy access to the metro station, guests can explore the city with ease. Whether you're interested in sightseeing or shopping, Empire Lisbon Hotel is the perfect base for your stay.

Exceptional Dining and Services
Start your day with a delicious continental breakfast served in the breakfast room. Explore a variety of dining options within walking distance or unwind with a drink at the hotel's bar. With a 24-hour front desk, the hotel ensures that your needs are met promptly and efficiently.

Book your stay at Empire Lisbon Hotel for a memorable and convenient experience in Lisbon.

Important information:

Please note that the full reservation amount must be paid upon check-in.

Please note that reservations of 5 rooms or more are subject to different policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 8452 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Monique • solo_traveller • nl
8
Pros:

We hadden een mooie, schone kamer, fijne bedden. De kamer werd iedere dag gecheckt, handdoeken vervangen. Goed ontbijt. Vriendelijk personeel

2026-05-30 • via Nuitee
J
JIE • solo_traveller • cn
9
Pros:

位置好，出门就是地铁站，酒店旁边餐饮，超市齐全，很方便。员工很好，给予热情帮助。

Cons:

洗脸盆和浴室下水很慢，不卫生，不舒服

2026-05-30 • via Nuitee
D
David • solo_traveller • us
9
Great place with metro access!
Pros:

Friendly staff, clean room, good value, right by the metro!

Cons:

A lot of road noise at night

2026-05-30 • via Nuitee
B
Banu • couple • tr
9
Pros:

Very clean, polite sraff

2026-05-30 • via Nuitee
D
Daniel • couple • de
8
Für einen City Trip zu empfehlen. Super Anbindung an die Öffentlichen. Das Hotel ist sauber und das Personal nett und hi
Pros:

Der Empfang war sehr nett, die Lage ist sehr sehr gut, die Zimmer sauber und Betten sind bequem.

Cons:

Das Frühstück fanden wir für uns persönlich nicht so gut, aber das ist Geschmacksache.

Zudem ist es etwas lauter, da es direkt an der Straße ist. Wir konnten allerdings trotzdem sehr gut schlafen ☺️

2026-05-30 • via Nuitee
F
FEDERICA • couple • it
10
Pros:

Struttura fantastica

Cons:

Un po rumorosa stando su strada

2026-05-30 • via Nuitee
R
Rafael • solo_traveller • pt
10
Excelente estadia
Pros:

Colaboradores simpáticos e profissionais
Localização excelente
Quartos limpos e com o essencial para estadia
Recepcionista profissional e educado

Cons:

Pequeno almoço limitado e com poucas opções
Muitos hóspedes ao mesmo tempo e demora na reposição das opções disponíveis

2026-05-30 • via Nuitee
A
Adriana • solo_traveller • br
9
Pros:

Um ótimo café da manhã e uma boa localização. O chuveiro é nota 10!!

2026-05-30 • via Nuitee
Y
YAMINA • solo_traveller • es
10
muy bien, repito
Pros:

ES EL SEGUNDO AÑO QUE VOY A ESTE HOTEL Y REPETIRÉ EL PROXIMO AÑO.
El desayuno es completo, la zona no es linda, pero está muy bien comunicado, cerca del aeropuerto, del metro y llegas caminando al centro.
Las habitaciones, geniales.

2026-05-29 • via Nuitee
K
Kristin • solo_traveller • de
9
2026-05-29 • via Nuitee
L
Liana • solo_traveller • gb
10
2026-05-29 • via Nuitee
E
Ene • couple • ee
9
Pros:

Easy way from airport, flexible check in , we arrived after midnight. Near the city center, only litlle walking and you are in downtown.

2026-05-29 • via Nuitee
F
Faical • solo_traveller • br
10
Pros:

TUDO AGRADOU MUITO.

Cons:

Nada,tudo certo

2026-05-29 • via Nuitee
F
Felipe • solo_traveller • br
10
Pros:

Conforto do quarto

Cons:

Atendimento da recepção, pouco gentil.

2026-05-28 • via Nuitee
V
Valdemar • couple • pt
7
2026-05-28 • via Nuitee
P
Patricia LU • solo_traveller • ar
10
Pros:

Todo

Cons:

Nada

2026-05-28 • via Nuitee
K
Keen • family_with_children • gb
10
Pros:

Clean

Cons:

No bar

2026-05-28 • via Nuitee
V
Veronica • solo_traveller • it
8
Pros:

Posizione centrale e comoda per girare Lisbona, hotel pulito e moderno, staff accogliente e gentile.
Colazione buona.

Cons:

Poco isolamento acustico dall'esterno, si sentiva in modo eccessivo il rumore del traffico pur essendo al quarto piano.
Materasso duro e cuscino non molto comodo.

2026-05-28 • via Nuitee
T
Thora Lucrezia • couple • is
8
Pros:

The rooms were nice and clean. The Location was good, near a grociery store and the metro.

Cons:

The breakfast was not good. I would rather save my money and og to a coffeehouse or bakery.

2026-05-28 • via Nuitee
P
PATRICE • solo_traveller • be
10
Pros:

Tout

Cons:

Petit déjeuner léger

2026-05-27 • via Nuitee