Sapa Hills Hotel

Hotels
8.8 (1277 reviews)
035 Muong Hoa , Sa Pa , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy beds
Good value for money
Cons:
Cleanliness issues
Dated decor
Limited breakfast items

Categories

Cleanliness
7.94
Some reviews mention cleanliness positively, but one detailed a humid room which impacted comfort.
Service
9.41
Multiple reviews praised the staff for being welcoming, friendly, and attentive.
Location
9.45
Several comments highlighted the hotel's excellent proximity to city attractions and restaurants.
Room Quality
8.4
Mixed sentiments: some felt the rooms were decent, but mentions of dampness affected perception.
Amenities
8.93
Basic amenities were considered adequate, though some lacked variety.
Value for Money
8.89
General sentiment indicated good value relative to price, especially for location and breakfast.
Food and Beverage
8.94
Breakfast received positive feedback, though some found it simple.
Overall Experience
8.41
Overall satisfaction was mostly positive, though some points of frustration were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:57

Property Description

Luxurious Accommodation

Discover comfort and style at Sapa Hills Hotel, where every room is equipped with modern amenities like air conditioning, flat-screen TV, and free WiFi. Relax in the well-appointed rooms featuring city views and elegant bathrooms with complimentary toiletries.

Culinary Delights

Indulge in a culinary journey at our on-site restaurant offering a delectable fusion of Asian and European cuisine. Special dietary needs? Our menu includes dairy-free, vegan, and gluten-free options to cater to every palate.

Exciting Activities

Unwind with a game of darts or explore the picturesque surroundings with bike or car hire services available at the hotel. Visit nearby attractions like Sa Pa Stone Church and Ham Rong Garden for a memorable stay.

Experience luxury and convenience at Sapa Hills Hotel. Book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children 7 years old stay for VND 100,000 per person per night when using an existing bed.
    People 13 years old and over stay for VND 225,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1277 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.41
A
Angelica • solo_traveller • es
9
Pros:

Tiene unas vistas increíbles..dependiendo de la habitación que te den ..claro

2026-07-25 • via Nuitee
A
Andy hayes • solo_traveller • gb
9
Great hotel in a fantastic location!
Pros:

Very friendly and helpful staff, hotel is in a great area. The room was well kept with a great balcony view.

Cons:

No complaints

2026-07-23 • via Nuitee
M
maria • couple • ar
3
Reservamos una habitación Deluxe. Nos dieron una habitación familiar, nosotros no queríamos una cama más queríamos lo qu
Cons:

Está todo muy viejo, hay olor a humedad en todos lados! Falta mantenimiento.
El desayuno es TRISTÍSIMO, para eso no sirvas nada mejor!

2026-07-22 • via Nuitee
L
Luc • couple • vn
8
2026-07-21 • via Nuitee
M
Melanie • solo_traveller • ae
8
2026-07-21 • via Nuitee
T
Thiện • solo_traveller • vn
10
2026-07-21 • via Nuitee
V
Vincent • family_with_children • fr
10
Très bien
Pros:

Personnel très à l écoute, Treck proposé magnifique.

2026-07-19 • via Nuitee
G
Gérard • extended_group • fr
5
Heureusement que l’on soit resté qu’un seul jour.
Pros:

Son emplacement géographique

Cons:

Les chambres étaient très humide, literie inconfortable. Moisissure sur les oreillers etc…les photos sur booking ne correspondent pas à la réalité

2026-07-19 • via Nuitee
M
Melanie • solo_traveller • ae
9
2026-07-19 • via Nuitee
S
Sofia • couple • ru
8
довольно нишевый отель
Pros:

Приятный, отзывчий персонал, который поможет в любом вопросе.
Вкусные завтраки и еда в пабе.
Красивый вид из окна и расположение отеля довольно удобное.
Уборка каждый день.

Cons:

Полтора дня не было горячей воды и стоял запах сырости в комнате. Не работал холодильник.

2026-07-17 • via Nuitee
M
Muhammed • family_with_children • in
10
2026-07-15 • via Nuitee
E
Ethan • couple • gb
9
2026-07-13 • via Nuitee
V
Virgil Ray • couple • kh
9
2026-07-12 • via Nuitee
V
Veronique • extended_group • be
6
Goede locatie, verouderd, basic ontbijt
Pros:

Locatie en uitzicht

Cons:

Ontbijt

2026-07-08 • via Nuitee
J
Jaryn Kate • extended_group • ph
8
2026-07-07 • via Nuitee
R
Roberto • couple • it
10
Ottima struttura. Qualita’ prezzo top.
Pros:

Posizione, cortesia, colazione.

Cons:

Nulla

2026-07-06 • via Nuitee
P
Peter Hession • couple • au
8
well cared for hotel with 24 hour ataff
Pros:

Great location only a 10 minute walk to city centre

2026-07-06 • via Nuitee
S
SOFIA • couple • au
10
❤️☺️
Pros:

Clean and tidy room

Cons:

All good

2026-07-06 • via Nuitee
L
Laurent • solo_traveller • fr
8
Pros:

Personnel très gentil toujours le sourire
Très bon emplacement le prix n'est vraiment pas cher
Du coup rapport qualité prix c est bon

Cons:

Le petit déjeuner n'était pas à mon goût et le lit un peu trop dur

2026-07-05 • via Nuitee
I
Inbar • extended_group • il
7
2026-07-04 • via Nuitee