SARASA HOTEL Namba

Hotels
8.4 (1053 reviews)
Naniwa-ku Nipponbashi 3-6-6 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.04
Many mentions of unclean rooms and issues with odors.
Service
9.51
Generally positive feedback on service, though some confusion noted.
Location
9.55
Great location with easy access to stations and attractions.
Room Quality
8
Mixed reviews; some found rooms too small or uncomfortable.
Amenities
7.53
Some amenities lacking but generally acceptable for the price.
Value for Money
8.49
Good value overall, though some complaints about cleanliness.
Food and Beverage
8.54
Breakfast had good options; some room for improvement.
Overall Experience
8.51
While there were issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:39

Property Description

Modern Design and Convenient Location
Sarasa Hotel Nipponbashi is a stylish retreat just steps away from Namba CITY shopping mall in Osaka. The property boasts a trendy pop design restaurant and complimentary WiFi, ensuring a seamless stay for every guest.

Comfortable Rooms and Thoughtful Amenities
Each room at Sarasa Hotel Nipponbashi is soundproofed and features a flat-screen TV, desk, and a private bathroom with complimentary toiletries. Guests can also request extras like a trouser press, iron, transformer, and DVD Player, all provided by the 24-hour front desk for convenience.

Nearby Attractions and Accessibility
Situated close to iconic landmarks like Glico Man Sign and Tsutenkaku, and just a short drive from Osaka Itami Airport, Sarasa Hotel Nipponbashi offers both leisure and business travelers a prime location to explore the vibrant city of Osaka.

Book your stay at Sarasa Hotel Nipponbashi now for a memorable experience in Osaka!

Important information:

Please note, guests who plan to check-in after 22:00 must notify the property in advance. Reservations for guests who do not arrive before 22:00 and do not notify the property in advance will be cancelled.
Housekeeping service is offered every three nights..

In light of the growing focus on SDGs and environmental issues,
our hotel is committed to walking together with our guests toward a better "global environment" and "future."
As part of this initiative, we discontinued disposable plastic amenities starting May 12, 2023.

Environmentally-friendly amenities available for purchase:

Bamboo toothbrush: 150 yen (tax included)
Bamboo razor: 150 yen (tax included)
Bamboo comb: 150 yen (tax included)
Please visit the front desk to purchase these items.

【Important Notice Regarding Cleaning】
For guests staying multiple nights, room cleaning by housekeeping staff (including light cleaning and full room cleaning) will be conducted once every three days.

Further details will be provided during check-in.
If you have any questions, please feel free to contact us.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 5 years old and over stay for ¥4,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.4
Based on 1053 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
T
Toshihiko • solo_traveller • jp
8
助かりました。
Pros:

夜遅くでしたが、快く受け入れて頂きました。

Cons:

特になし

2026-06-21 • via Nuitee
Y
yumiko • solo_traveller • jp
6
外国人スタッフだから仕方ないのか？？
Pros:

道頓堀、なんばグランド花月、黒門市場などに歩いて行ける立地

Cons:

朝食会場のスタッフが、周りに普通に聞こえるくらいの声で、ずっと雑談していた。

2026-06-21 • via Nuitee
あかりん • solo_traveller • jp
7
2026-06-21 • via Nuitee
I
ishii • solo_traveller • jp
9
2026-06-21 • via Nuitee
L
Lide • extended_group • es
8
2026-06-20 • via Nuitee
正賢 • extended_group • tw
7
Pros:

日本橋電氣街最精華地段

Cons:

浴室的部分整潔有待改善

2026-06-12 • via Nuitee
M
MIDORI • couple • jp
7
Pros:

平均的に良かったです

2026-06-09 • via Nuitee
R
RIKA • solo_traveller • jp
9
2026-06-07 • via Nuitee
K
koudai • solo_traveller • jp
10
2026-06-03 • via Nuitee
V
Vincenzo • solo_traveller • it
8
2026-06-02 • via Nuitee
M
Mickael • solo_traveller • fr
8
parfaitement situé et le service était très bien.
2026-05-31 • via Nuitee
ömer faruk okudan • extended_group • tr
9
Pros:

Great location.

2026-05-30 • via Nuitee
C
Camille • solo_traveller • fr
6
Pratique et bon rapport qualité/prix
Pros:

Pratique pour une étape

Cons:

Chambre petite et sentiment d’enfermement

2026-05-27 • via Nuitee
P
Philipp • solo_traveller • at
3
Absolute Katastrophe
Pros:

Die Lage ist gut wenn man mitten in der Action sein will

Cons:

Katastrophal dreckiges und abgewohntes Einzelbett Zimmer. Versprüht den Scharm einer Gefängniszelle.
Es war mir so unangenehm, dass ich nicht einmal ein Foto gemacht habe von dem Zustand.

Beim Tisch ist die Furnier abgegangen und frei herum gehängt, der Kofferkasten bröckelt auseinander.
Die Wände waren eigenartig verfärbt und sehr staubig.
Das Badezimmer ist so winzig, dass wenn man am Klo sitzt mit den Knien bei der Tür ansteht und somit bei geöffneter Tür aufs Klo gehen muss.

Das Zimmer war extrem hellhörig. Ich konnte nur mit Kopfhörer schlafen, da im Nebenzimmer dauernd mit den Türen gekracht worden ist und lautstark diskutiert.

Ich habe nur zwei Nächte anstatt meinen geplanten 6 Nächten dort verbracht und mir dann ein besseres Hotel genommen, welches dazu auch noch billiger war.

2026-05-27 • via Nuitee
E
Eliana • extended_group • pe
4
Hotel de 4 estrellas que parecían 2.
Pros:

La ubicación estuvo bien, céntrico y cerca de las estaciones de tren. La habitación era amplia y cómoda, a pesar de estar deteriorada.

Cons:

El hotel está muy lejos de ser de 4 estrellas y no cumple los estándares esperados de un hotel japonés.
1. La habitación tenía muebles deteriorados y las alfombras de las instalaciones viejas y sucias.
2. Todo el personal era extranjero, por lo tanto no eran la atención que uno espera de Japón. Inclusive una de las que atendía ME ARREBATÓ UN SOBRE DE TÉ DE LAS MANOS porque lo estaba llevando a la habitación porque entendí podía tomarlo ahi (no lo pidió, lo arrebató).
3. En 3 noches no hacen limpieza en la habitación, y si quieres que te cambien las toallas tú mismo tienes que bajar a la recepción a pedir nuevas y dejar las viejas. ¿4 estrellas?
4. El comedor no se da abasto para toda la gente que recibe, el último día la cola del desayuno era tan larga (hasta los ascensores) que no pudimos comer nada.

2026-05-26 • via Nuitee
B
Brian • couple • es
8
2026-05-25 • via Nuitee
A
Anne Mette • family_with_children • dk
7
Pros:

Morgenmaden var sikkert god, hvis man kan lide japansk morgenmad. Det kan vi desværre ikke.

2026-05-19 • via Nuitee
L
Lucas • solo_traveller • br
4
OK Hotel
Cons:

The room was comfortable, but there was a strange smell inside the bathroom. The safe inside the room was not working as well.

2026-05-10 • via Nuitee
たかまつ • solo_traveller • jp
9
2026-05-10 • via Nuitee
C
constant • solo_traveller • hk
6
Pros:

位置，職員態度

Cons:

清潔較差

2026-05-09 • via Nuitee