SureStay Plus Hotel by Best Western Sacramento North

Hotels
SureStay Plus Hotel by Best Western
6.2 (1541 reviews)
350 Bercut Drive , Sacramento , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good location
Cons:
Dirty rooms
Limited breakfast options
Noisy surroundings

Categories

Cleanliness
4.66
Several reviews mentioned issues like dirty walls and odors.
Service
8.13
Common positive sentiment regarding staff helpfulness and friendliness.
Location
7.67
Good location for accessibility, although some noted nearby undesirable areas.
Room Quality
5.62
Mixed feelings due to reports of old mattresses and cramped rooms.
Amenities
6.65
Decent amenities like breakfast and security, but there were some complaints.
Value for Money
6.11
Fair pricing noted, but issues reported might affect overall value perception.
Food and Beverage
5.16
Many reviews criticized breakfast variety and quality.
Overall Experience
5.63
Guests experienced a mix of good and bad; some return visits may not be considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:28

Property Description

Modern Comforts
SureStay Plus Hotel by Best Western Sacramento North offers air-conditioned guest rooms with free WiFi, flat-screen cable TV, microwave, refrigerator, coffee machine, and work desk. Some rooms even feature a balcony for a touch of luxury.

Convenient Amenities
Start your day right with a delicious continental breakfast available daily at the property. Explore nearby attractions like the California State Railroad Museum and Crocker Art Museum, both just a few kilometers away.

Ideal Location
Situated in Sacramento, this hotel is not only close to popular museums but also just 13 km from Sacramento Airport, making it a convenient choice for travelers. Book your stay at SureStay Plus Hotel by Best Western Sacramento North now!

Important information:

A valid credit card or cash deposit is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.2
Based on 1541 reviews
Cleanliness: 4.66
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 5.16
Overall Experience: 5.63
R
Ramirez family_with_children us
1
Absolutely Terrible Experience, Unsafe and Unacceptable Conditions SHAME ON BOOKING.COM FOR ADVERTISING THIS DISGUSTING
Pros:

Absolutely nothing!!!!

Cons:

Unsafe
Very dirty
Prostitution on property
Misleading photos
Homeless people all around the property
Staff is very UNFRIENDLY

2026-07-24 via Nuitee
M
Martins family_with_children ca
5
Just okay
Pros:

Breakfast okay somewhat,

Cons:

More staff should be hired

2026-07-21 via Nuitee
R
Rodríguez solo_traveller us
1
Cons:

Had to end my say early because my non-smoking room smelled intensely of cigarette smoke.

2026-07-21 via Nuitee
M
Marshall solo_traveller us
8
Pros:

Close to a very good Mexican restaurant called Maya, A breakfast including eggs and sausages and our bacon was very good to get me on the road fast

2026-07-20 via Nuitee
A
Aguayo solo_traveller us
9
Cons:

El olor de los cuartos

2026-07-18 via Nuitee
M
Margaret solo_traveller us
8
2026-07-18 via Nuitee
A
Alissa couple us
1
2026-07-18 via Nuitee
D
deana family_with_children us
7
2026-07-09 via Nuitee
A
Antonio couple us
2
2026-07-06 via Nuitee
E
Eileen Melissa couple us
7
2026-07-01 via Nuitee
R
Reese solo_traveller us
1
2026-07-01 via Nuitee
G
Garcia couple us
10
2026-07-01 via Nuitee
S
Sopater couple us
4
2026-06-29 via Nuitee
F
Fidel couple us
3
2026-06-29 via Nuitee
M
Mary couple us
1
Poor people out from smoking meth and walking around
Cons:

They charged me $10.00 for a towel that I had used to wash my grandsons feet with stating it was not save able when all they had to do was wash the towel.

2026-06-28 via Nuitee
A
Aracelie family_with_children us
5
The gentleman was kind to me at check in and informative although the environment was uncomfortable. Cops were trying to
Cons:

The room wasn’t cleaned well, hair, someone’s nail, someone’s makeup pencil, rug was sticking to our socks in some areas. There was a group partying and woke me up all night. Cops were kind during passing when we were checking out.

2026-06-28 via Nuitee
A
Alexander solo_traveller us
8
2026-06-27 via Nuitee
A
Arnaldo couple us
1
Pros:

The hotel is very dirty,it was really bad experience

Cons:

I think like nothing from that hotel . It is dirty and it is not what the internet said about it . In the pool it was duck swimming 🙄. Bad , floor everything was bad

2026-06-27 via Nuitee
F
Fidel couple us
3
2026-06-24 via Nuitee
H
Hernandez solo_traveller us
10
2026-06-23 via Nuitee