SureStay Plus Hotel by Best Western Sacramento North

Hotels
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SureStay Plus Hotel by Best Western
6.2 (1503 reviews)
350 Bercut Drive , Sacramento , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Hot tub/Jacuzzi
Private check-in/check-out
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good location
Cons:
Dirty rooms
Limited breakfast options
Noisy surroundings

Categories

Cleanliness
4.66
Several reviews mentioned issues like dirty walls and odors.
Service
8.13
Common positive sentiment regarding staff helpfulness and friendliness.
Location
7.67
Good location for accessibility, although some noted nearby undesirable areas.
Room Quality
5.62
Mixed feelings due to reports of old mattresses and cramped rooms.
Amenities
6.65
Decent amenities like breakfast and security, but there were some complaints.
Value for Money
6.11
Fair pricing noted, but issues reported might affect overall value perception.
Food and Beverage
5.16
Many reviews criticized breakfast variety and quality.
Overall Experience
5.63
Guests experienced a mix of good and bad; some return visits may not be considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:28

Property Description

Modern Comforts
SureStay Plus Hotel by Best Western Sacramento North offers air-conditioned guest rooms with free WiFi, flat-screen cable TV, microwave, refrigerator, coffee machine, and work desk. Some rooms even feature a balcony for a touch of luxury.

Convenient Amenities
Start your day right with a delicious continental breakfast available daily at the property. Explore nearby attractions like the California State Railroad Museum and Crocker Art Museum, both just a few kilometers away.

Ideal Location
Situated in Sacramento, this hotel is not only close to popular museums but also just 13 km from Sacramento Airport, making it a convenient choice for travelers. Book your stay at SureStay Plus Hotel by Best Western Sacramento North now!

Important information:

A valid credit card or cash deposit is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

6.2
Based on 1503 reviews
Cleanliness: 4.66
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 5.16
Overall Experience: 5.63
A
April • solo_traveller • us
10
2026-05-21 • via Nuitee
S
Sonia • family_with_children • us
3
2026-05-21 • via Nuitee
A
Angelica • solo_traveller • us
8
2026-05-20 • via Nuitee
M
Madelyn • family_with_children • us
1
2026-05-20 • via Nuitee
D
Dystany • solo_traveller • us
3
Pros:

The pool view that's is it

Cons:

It was not clean I stepped on a tac twice that was left over from other guest the carpet was dirty the fridge was broken the microwave didn't heat up the food correctly it would heat half of the food. The breakfast was terrible there was so many god dam spider webs on the balcony I couldn't even enjoy it. There was this brown stuff on the back door of the bathroom. The hot tub didn't make bubbles. And on top of the shity stay they are trying to keep my deposit saying I had a pet in the room which I did not

2026-05-20 • via Nuitee
R
Roland • couple • us
5
decent
Pros:

room

Cons:

breakfast

2026-05-19 • via Nuitee
C
Clarissa • solo_traveller • us
1
Pros:

Nothing

Cons:

They canceled my reservation they ran my card. But we were supposed to pay at the site. Bad business

2026-05-18 • via Nuitee
G
Gloria STEPHANIE • family_with_children • us
3
Hire specialist to sanitize each room, and hire real security guards, implement quiet time and lock the gates!
Pros:

TV?

Cons:

Smell, unhygienic the surroundings (unwanted guests are allowed to chill and get high in their vehicles) security guard himself smokes everywhere making it hard to open windows. I’m this is motel 6

2026-05-15 • via Nuitee
R
Richard • solo_traveller • us
3
Pros:

The price was great but that's all

Cons:

The room was dirty and I had no towels after the first day

2026-05-14 • via Nuitee
M
Maria De Jesus • extended_group • us
10
Pros:

El jacuzzi

Cons:

Las cucarachas

2026-05-14 • via Nuitee
A
anthony • solo_traveller • us
9
2026-05-14 • via Nuitee
A
Alyssa • extended_group • us
4
Disappointing
Cons:

Had cockroaches in both room, they clearly didn’t vacuum after turning over the room

2026-05-13 • via Nuitee
R
Rizza • solo_traveller • us
8
Pros:

Room was clean

Cons:

tv is not working

2026-05-11 • via Nuitee
H
Hailee • extended_group • us
5
N/a
Pros:

The location wasn’t bad but there were lots of homeless hanging around the property which made it uncomfortable. The pictures online were not a good representation of the property.

Cons:

If felt like the homeless were taking over the outer property and I had to be more careful when walking around by myself.

2026-05-11 • via Nuitee
K
Keiana • couple • us
3
I’m glad this was a turn around trip and not a vacation I would never put my in hotel like this
Pros:

I got to see squirrels something that I have not seen in over 20 years due to where I live

Cons:

I requested a balcony pool view. I check in the clerk was not as for me as the evening cloak she told me that I had a pool view room upon entering the room. It was a spider coming up under the door a 2 inch gap where anything could come in up under the door and cobwebs I was moved to a new room on the second floor, which was better. The balcony just needed to be free of spiders and cobwebs. the continental breakfast was either overcooked or undercooked no fresh fruit no waffle maker even the coffee and juice was bad. Not sure if it was plus or minus with the security guard on site.

2026-05-09 • via Nuitee
E
Estrada • couple • us
8
The room was very clean.
Pros:

The pool was very clean and the area is very accessible to freeways and stores.

Cons:

The parking gets full so if you come in late or on the weekend you have to park farther from your room.

2026-05-08 • via Nuitee
N
Nadege Drouet • extended_group • ec
7
Pros:

room was clean, parking was free and inside the gated property.

Cons:

The neighborhood has many homeless people, smells like weed all the time, and breakfast was veryyy simple. No gym.

2026-05-08 • via Nuitee
F
FORREST • family_with_children • us
6
2026-05-06 • via Nuitee
C
Clarissa • solo_traveller • us
8
Pros:

Comfortable

Cons:

TV not functioning properly. Not enough towels.

2026-05-05 • via Nuitee
P
Pail • solo_traveller • us
7
good hotel nice clerks at the front desk horrible local environment..
Pros:

didn't know the air was run by the thermostat... tured it off at outlet..

Cons:

Not really under your control but there were bums sleeping outside your gates the Dennies had all kinds of bums hanging out there with only one server... only wanted one coke... couldn't find any coke machines at the hotel.. got up early to leave and the chevron across the street wasn't even open...

2026-05-05 • via Nuitee