Hotel Best Place Express

Hotels
9 (203 reviews)
2701 Carretera Zamora-La Barca Col. Jardines de san Joaquín , Zamora de Hidalgo , mx

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Garden
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Excellent location
Very clean
Comfortable rooms (when functioning)
Ample parking
Nice pool and facilities
Modern/beautiful hotel design
Good breakfast (for some guests)
Good value/price
Cons:
Hard/uncomfortable mattresses
Air conditioning problems (not cooling/noisy)
Limited breakfast variety
Reception/service inconsistency (unfriendly staff, billing issues)
Power outages / reception unresponsive during incidents
Inter-room noise (thin walls)
Occasional room maintenance issues (hair in bathroom, clogged drain, loose toilet lid, poor TV signal)
Some guests find hotel far from center

Categories

Cleanliness
9.6
Consistently praised across reviews (“Muy limpio”, “limpieza”); isolated issue noted (hair in bathroom) but overall very clean.
Service
8.6
Mixed: some staff praised (morning staff excellent), but complaints about unfriendly attitude when requesting a receipt, reception unresponsive during a power outage and billing/facturación difficulties.
Location
9.8
Repeatedly highlighted as a major positive ('La ubicación', 'esta en buena ubicacion'); excellent location for many guests though a few noted it can be far from the center.
Room Quality
7.6
Mixed comfort: some rooms described as cómodo/bonito, but multiple issues reported — hard mattresses, air conditioning not cooling or noisy, TV/shower/toilet maintenance problems.
Amenities
9.2
Strong positives for parking and pool area ('estacionamiento amplio', 'area de la alberca super bien'); minor negatives such as limited ice machine and occasional power/outage service gaps.
Value for Money
9
Price mentioned positively in reviews; guests generally perceive good value given cleanliness, location and facilities.
Food and Beverage
8.2
Breakfast received mixed feedback: some guests liked it, but many called it basic, limited in variety and suggested more options.
Overall Experience
10
Overall very positive sentiment: multiple enthusiastic comments and repeat guests; praised for cleanliness, location and facilities despite a few service and room maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:19

Property Description

Luxurious Amenities
Hotel Best Place Express offers an outdoor swimming pool, fitness centre, and a beautiful garden and terrace for guests to relax and unwind.

Comfortable Accommodation
Each room is equipped with air conditioning and a flat-screen TV, ensuring a comfortable stay for all guests.

Convenient Location
Located in Zamora de Hidalgo, this 4-star hotel provides easy access to the city's attractions and the Lic. Y Gen. Ignacio López Rayón International Airport.

Book Hotel Best Place Express now for a memorable and relaxing stay in Zamora de Hidalgo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MLM

Location

Guest Reviews

9
Based on 203 reviews
Cleanliness: 9.6
Service: 8.6
Location: 9.8
Room Quality: 7.6
Amenities: 9.2
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 10
R
Roberto Carlos • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Abitaciones descuidadas.

2026-08-05 • via Nuitee
C
Claudia • solo_traveller • mx
5
2026-07-22 • via Nuitee
A
Adriel González Miranda • solo_traveller • mx
9
Buen hotel
Pros:

En general esta muy bien el hotel .

Cons:

El colchón, están duros .

2026-07-21 • via Nuitee
S
Sandra • family_with_children • mx
9
Cómodo y bonito
Pros:

Es cómodo, bonito, amplio estacionamiento

Cons:

Está alejado del centro, pero si traes carro no hay problema

2026-07-20 • via Nuitee
M
Monica • solo_traveller • mx
6
2026-07-20 • via Nuitee
E
Espinosa • solo_traveller • mx
9
Pros:

Muy limpio y cómodo

2026-07-19 • via Nuitee
A
Arturo Fuentes • solo_traveller • mx
6
Pros:

Localización y precio

Cons:

Compleja Facturaron, comodidad de las camas, olor de recamara penetrante

2026-07-02 • via Nuitee
L
Luis • extended_group • us
9
I will come back! Thank you! 😊
Pros:

Everything was beautiful! The hotel and the location are the best!

Cons:

The staff that helped me in the morning were excellent! However, I forgot to ask for a receipt for our payment, so I asked the staff in the afternoon for one. His attitude was not very friendly. At the end, I was able to get the receipt, but the unpleasant moment was uncomfortable.

2026-06-26 • via Nuitee
N
Nestor • solo_traveller • co
10
Excelente Hotel
Pros:

Un hotel limpio, moderno, el desayuno

2026-06-22 • via Nuitee
O
Oscar Moroni • solo_traveller • mx
6
2026-06-15 • via Nuitee
T
Tello Gonzalez • solo_traveller • mx
9
Pros:

Las instalaciones, comodidad y limpieza

Cons:

Quizá se pueda mejorar el desayuno

2026-06-02 • via Nuitee
A
Alvarez Cabrera • solo_traveller • mx
9
2026-05-29 • via Nuitee
S
Sosa • solo_traveller • mx
4
Me dió a desear a pesar de que ya me he quedado anteriormente
Pros:

La ubicación y la limpieza

Cons:

No servía el aire acondicionado, el desayuno el cual entiendo que sea básico, pero muy limitado a pesar de la afluencia

2026-05-28 • via Nuitee
J
jimenez • solo_traveller • mx
10
2026-05-21 • via Nuitee
M
Morales • solo_traveller • mx
8
Cons:

Esta muy lejos de todo

2026-05-19 • via Nuitee
E
Estrada • solo_traveller • mx
10
Pros:

Esta en buena ubicacion, el hotel esta bonito muy completo, muy limpio, casi no se ollen los ruidos de afuera asi que se puede descanzar muy bien, el estacionamiento es muy amplio, el area de la alberca super bien, tiene muy buena capacidad.

Cons:

En esta ocasion se estubo llendo mucho la luz, no atendian en recepcion marque como ocho veces, ya nos emos quedamos en ocasiones anteriores y no habia tenido este problema

2026-05-11 • via Nuitee
C
Carlos • solo_traveller • ve
8
Pros:

La ubicación

Cons:

El aire del cuarto no enfriaba bien.

2026-05-11 • via Nuitee
J
Jesus • couple • us
3
Que pongan un poco más de variedad en el desayuno
Pros:

La ubicación y lo limpio

Cons:

Que se escucha todo muy claro de un cuarto a otro asta la alarma de las otras personas que están en diferentes cuartos

2026-05-05 • via Nuitee
M
Miguel • solo_traveller • mx
10
Pros:

La habitación estaba cómoda tenia aire acondicionado estuvo bien

Cons:

El baño estaba con cabellos anteriores la maquina de hielo no tenía poca variedad de alimentos en el desayuno

2026-05-04 • via Nuitee
D
Daniel • solo_traveller • mx
9
2026-05-04 • via Nuitee