Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Cleanliness issues with floors
Some amenities lacking

Categories

Cleanliness
8.46
Some reviews indicated that there were cleanliness issues, particularly with the floors.
Service
9.93
Reviews consistently praised the staff's kindness and helpfulness.
Location
9.47
Multiple reviews highlighted the excellent location near attractions.
Room Quality
8.92
Rooms were described as comfortable, though some areas lacked natural light.
Amenities
8.45
Typically meets expectations but noted for having limited amenities like air conditioning.
Value for Money
8.41
Value was mentioned as acceptable, though some felt it wasn't the best.
Food and Beverage
8.96
Not directly mentioned, assumed to be standard for hotel offerings.
Overall Experience
9.43
Overall impressions were very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:45

Property Description

Luxurious Aparthotel with Stunning Views

Modern Amenities: Enjoy a fitness centre, family rooms, and a 24-hour front desk at Reforma Guest House. Each unit is equipped with a wardrobe, private bathroom, safety deposit box, and free WiFi. Selected rooms feature a terrace and city views, along with a flat-screen TV with satellite and cable channels.

Prime Location: Situated just 500 metres from the United States Embassy, explore nearby attractions like The Angel of Independence and Chapultepec Castle. The property also offers a paid airport shuttle service for convenience.

Relaxing Environment: Unwind in the inner courtyard with garden views or take a stroll in the garden. Experience sustainable living in this 4-star aparthotel in the heart of Mexico City.

Book now to experience luxury and comfort at Reforma Guest House.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1371 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
R
Rachel • couple • ie
9
Pros:

All staff members were incredibly kind, attentive and helpful throughout our stay. I would highly recommend this hotel to anyone looking to stay in CDMX.

2026-09-19 • via Nuitee
C
Carlos • extended_group • co
9
2026-09-15 • via Nuitee
A
Andree-Anne • couple • ca
10
2026-09-11 • via Nuitee
A
Andrew • couple • gb
9
Excellent hotel in great location
Pros:

Location was great, staff friendly. Rooms compact but comfortable with lots of storage. Hotel had a rooftop and gym.

2026-09-09 • via Nuitee
I
Isabella • couple • mt
5
Pros:

Apesar da descrição dizer cama grande
A cama é pequena
Me colocaram no primeiro quarto e infelizmente fica ao lado da recepção e se ouve tudo a noite toda
Então não sei sorte com a localização do quarto
A minha amiga q ficou comigo perdeu a chave e teve que pagar pelas chaves (aqueles cartões magnéticos de porta)
O que eu achei pouco razoável em hotéis normaliza eles não cobram
Não gostei do atendimento no geral
Colocaram água só no primeiro dia tambem
Se for ficar sozinho no quarto acho q vale mas duas pessoas não vale não
A balcony também era inútil pois não tinha área verde e era voltado pra recepção

2026-09-07 • via Nuitee
M
Minerva Lizbeth • solo_traveller • mx
10
Pros:

La ubicación y el lugar es súper bonito, todo está bastante cómodo.

Cons:

Todo estaba perfecto.

2026-09-05 • via Nuitee
A
Aleksandra • solo_traveller • ch
10
Great location and nice room
Pros:

Location and very helpful staff

2026-09-03 • via Nuitee
S
Santiago • solo_traveller • ec
10
Excelente lugar acogedor a excelente precio
Pros:

Ubicación y las instalaciones. Son perfectas para ir a descansar y tiene muchos restaurantes cerca. ubicación perfecta.

Cons:

Todo me gusto

2026-09-02 • via Nuitee
F
Francis • solo_traveller • ca
9
2026-09-01 • via Nuitee
P
Palacio • extended_group • mx
10
Excelente estancia
Pros:

La habitación era muy comoda, el baño muy amplio, tiene lo necesario para una estancia comoda. El roof esta muy bien para poder trabajar y relajarse, la facha del edificio me encanta. La unicacipon es excelente para moverse por la ciudad.

Cons:

No hay nada que no me haya gustado, las instalaciones estan muy bien.

2026-09-01 • via Nuitee
A
Alma • extended_group • mx
10
Gran hotel
Pros:

El cuarto muy amplio, el balcón bonito y cozy también. La cama era amplia y súper cómoda. El personal y el hotel en general superaron nuestras expectativas. Por otro lado está muy bien ubicado, a dos cuadras de reforma.

Cons:

Por la noche el tubo del aire acondicionado llegaba a hacer un poco de ruido y creo que se podría incluir detergente para usar la lavadora, pero fuera de eso, no tengo ningún comentario.

2026-08-31 • via Nuitee
F
Francisco • solo_traveller • es
8
2026-08-31 • via Nuitee
L
Luis • couple • es
10
Recomendable. Repetiría.
Pros:

Lo recomiendo 100%.
Volveríamos sin ninguna duda.
Tiene de todo y la ubicación fue muy buena.

2026-08-30 • via Nuitee
G
Gokce • couple • nl
9
2026-08-30 • via Nuitee
J
Joy • couple • us
10
2026-08-28 • via Nuitee
B
baroni • couple • it
8
2026-08-25 • via Nuitee
A
Alejandra Gabriela • solo_traveller • be
6
Not Suitable for Remote Work: Poor WiFi, No Phone Signal, and No Chair in the Room
Pros:

Amazing location and very friendly staff! I would definitely stay there again while on vacation, but not if I had to work remotely.

Cons:

Terrible WiFi. There is only one network for the entire building, including reception and all the rooms. There is also no signal on my phone. I couldn’t work at all and had to constantly go out to find internet elsewhere. Also, there is not a single chair or stool in the room.

2026-08-25 • via Nuitee
S
Sergiose19 • solo_traveller • it
9
Bella zona
Pros:

Posizione ottima e strategica per visitare la cittá a piedi,struttura pulita e accogliente.

Cons:

Stanza al piano terra poco insonorizzata, doccia con poca acqua e non facilmente regolabile la temperatura

2026-08-24 • via Nuitee
A
Angelica • couple • mx
10
2026-08-24 • via Nuitee
J
Javier • couple • es
10
2026-08-20 • via Nuitee