Novotel Guwahati GS Road

Hotels
•
Novotel
8.1 (849 reviews)
G S Road Downtown Dispur Assam , Guwahati , IN
+91 361 710 4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very helpful and caring staff (named employees praised)
Good breakfast (well spread, tasty)
Clean and well-maintained rooms/facilities
Convenient location near city center
Comfortable rooms for many guests
Cons:
Perceived high prices / poor value for money
Buffet repetitive and expensive
Room size inconsistent (some found rooms small)
Missing plug points and some amenity limitations
Noise on weekends from nearby party venues
Pricing/booking discrepancies reported

Categories

Cleanliness
8.5
Guests frequently noted cleanliness and well-maintained rooms and facilities; general positive comments on cleanliness.
Service
9.2
Service is a standout — many reviewers named staff (reception, restaurant, room service) as very helpful, accommodating (e.g., special dietary/soft food requests) and friendly.
Location
8.6
Multiple comments that the hotel is close to the city center and convenient for sightseeing; one reviewer listed location as a negative for their needs.
Room Quality
7.6
Mixed feedback: several guests described rooms as large and comfortable, while others found rooms smaller than expected and noted issues like limited plug points.
Amenities
7.5
Facilities and breakfast are appreciated, but some amenity issues reported (weak AC mitigated by staff, missing plug points, inability to add extra bed, car rental pricey).
Value for Money
6.6
Repeated concerns about high rates, expensive buffet, and pricing discrepancies on bookings led to a weaker perception of value.
Food and Beverage
8.3
Breakfast and restaurant service are often praised (tasty and well spread); some guests noted the buffet menu was repetitive during longer stays.
Overall Experience
8.5
Overall experience is positive due to excellent staff and good breakfast/location, though marred for some by price concerns, occasional noise and some room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Infinity Pool and Bar for Ultimate Relaxation:
Indulge in luxury at Novotel Guwahati GS Road with its stunning infinity pool and vibrant bar, perfect for unwinding after a day of exploring.

Wellness and Fitness Facilities:
Stay active and rejuvenated during your stay with access to the hotel's spa and fitness centre, ensuring a holistic experience for all guests.

Delicious Dining Options for Every Palate:
Satisfy your cravings at the on-site restaurant offering a diverse range of international and Asian delicacies, including Halal and Vegetarian choices, complemented by a hearty breakfast spread each morning.

Experience comfort, convenience, and exceptional hospitality at Novotel Guwahati GS Road. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GAU

Location

Guest Reviews

8.1
Based on 849 reviews
Cleanliness: 8.5
Service: 9.2
Location: 8.6
Room Quality: 7.6
Amenities: 7.5
Value for Money: 6.6
Food and Beverage: 8.3
Overall Experience: 8.5
P
Paul • solo_traveller • in
10
2026-10-30 • via Nuitee
C
Chetan • solo_traveller • in
10
exceptional
Pros:

the restaurant staff went out of their way to accommodate my request for soft and cold food (due to a tooth extraction) which was otherwise not available on the menu - for both dinner and breakfast. i felt the concern shown and effort made to accommodate my request were exceptional. thank you.

2026-10-29 • via Nuitee
K
kiran kumar • family_with_children • in
6
Pros:

House keeping, receptionists, etc were very kind and helpfil. Rooms were well maintained and are comfortable.

Cons:

Buffet is nearly 3,500 per head. For that one would expect a variety of food & drinks, however the 90% of the menu has been repeating for our stay (1 week).

2026-10-25 • via Nuitee
C
Chowdary • family_with_children • in
8
2026-10-24 • via Nuitee
S
Saiprasad • solo_traveller • in
10
Pros:

Naveed a Helping Guy at Front Office
Harshita a Smiling Face i cannot Forget at the Reception
Ratan the Guy who delivered the Food at my Room was Exceptional.
Shabaz Receptionist in the Morning too Good.
What a Lovely Staff & Lovely Hotel

Cons:

Actually Nothing

2026-10-15 • via Nuitee
V
VINIT • solo_traveller • in
10
Pros:

Excellent room and facilities

Cons:

Plug points in room

2026-10-14 • via Nuitee
W
Wann • solo_traveller • in
10
2026-10-07 • via Nuitee
W
Wann • solo_traveller • in
10
2026-10-07 • via Nuitee
D
DHAVAL • couple • in
9
2026-10-07 • via Nuitee
W
Wann • solo_traveller • in
10
2026-10-07 • via Nuitee
K
Kishore • solo_traveller • in
8
2026-09-19 • via Nuitee
C
Chandni • solo_traveller • in
9
2026-09-19 • via Nuitee
B
Bhutia • solo_traveller • in
1
2026-09-12 • via Nuitee
K
Khatri • couple • in
6
2026-09-02 • via Nuitee
R
Rajorshi • family_with_children • in
9
Great location, good stay
Pros:

Location was good, rooms were large and comfortable, breakfast was functional and tasty, staff was good, helpful

Cons:

AC was weak i thought but the staff provided a cooler upon request

2026-09-01 • via Nuitee
R
Richard • family_with_children • in
9
2026-09-01 • via Nuitee
N
Neiba • solo_traveller • in
8
Pros:

The reception and the staffs are good.

2026-08-31 • via Nuitee
D
Daricor • couple • in
8
2026-08-24 • via Nuitee
H
harsh • family_with_children • in
10
2026-08-20 • via Nuitee
S
sivaji • family_with_children • gb
8
Had a good time but it was expensive
Pros:

Good location and staff were helpful.

Cons:

Rooms are bit small compared to my previous stay at another Novotel.
Not sure how the price was quoted and calculated. We thought we booked at good price for 3 nights. It when we were about to pay noticed that price was different on different days. 1st night was cheaper and paid nearly double price. Feel bit cheated as generally price is same for 3 nights.
Would think twice before booking through booking.com and Novotel hotels. This never happened before when I booked through booking.com

2026-08-13 • via Nuitee