Quays Hotel

Hotels
9 (2823 reviews)
60 Beach Road , Batemans Bay , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price for quality
Room noise issues
Inconsistencies with food service

Categories

Cleanliness
8.5
Overall cleanliness of rooms was highlighted positively, but some reports of odour and issues indicate room for improvement.
Service
10
Staff were frequently praised for their friendliness and help, notably in handling issues.
Location
9.5
The location is consistently regarded as convenient, with positive mentions of the proximity to attractions.
Room Quality
8.5
Rooms are noted for comfort and amenities but some issues were reported, such as noise and cleanliness concerns.
Amenities
9
Basic amenities received positive mentions, with some concerns about the restaurant's inconsistent hours.
Value for Money
8.5
Some guests felt the price was high for the quality received, indicating a mismatch in value.
Food and Beverage
8.5
The restaurant quality was praised but faced criticism for closing hours and availability.
Overall Experience
9.5
General feedback suggests a positive experience, with many would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with internet access, TV, and tea/coffee facilities, ensuring a comfortable stay at Quays Hotel.

Exquisite Dining Experience
Savor a culinary journey at The Sandbar Restaurant, offering a 5-course Degustation Menu for dinner from Wednesday to Saturday.

Unique Property Charm
Explore the 2-storey property, though stairs lead to upstairs rooms, and revel in the quaint ambiance. Book now for an unforgettable experience at Quays Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2823 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
N
Nikhil couple au
10
2026-07-04 via Nuitee
A
Adam solo_traveller au
8
Pros:

Location, Thai restaurant at accommodation with delicious food. Rooms clean and maintained.

Cons:

Room on ground floor noisy from spa on above floor.

2026-07-03 via Nuitee
W
William solo_traveller au
5
Pros:

Bed was fine.

Cons:

The sofa smelled mouldy. The fridge froze everything that I bought so I had to throw them out, salad. The toilet wouldn't stop flowing after it was flushed. I had to turn off the water to stop it running. I reported it but it wasn't repaired when I returned for the second night. No apologies!

2026-07-02 via Nuitee
S
Stephen couple au
10
2026-07-02 via Nuitee
M
Michelle family_with_children au
10
2026-07-02 via Nuitee
T
Tony couple au
8
Good overnighter
Pros:

Spacious rooms.

Cons:

Leaky vanity faucet.

2026-07-02 via Nuitee
T
Takeshi extended_group au
10
Pros:

Reception lady was so lovely

2026-07-01 via Nuitee
D
Daniela solo_traveller au
8
Quay's Hotel
Pros:

Room was clean and comfortable. Good sized bed.
On site Thai restaurant was good. Opposite the bay.

Cons:

Though in walking distance a little far from central Bateman's Bay closer to Catalina border.

2026-06-30 via Nuitee
K
Kenny couple au
10
2026-06-29 via Nuitee
R
Richard couple au
9
Easy and friendly
Pros:

Great location

Cons:

Absolutely nothing to complain

2026-06-29 via Nuitee
A
Ann couple au
8
2026-06-29 via Nuitee
C
Cecil couple au
10
Ticked all the boxes!
Pros:

Met request for ground floor unit.
All in-house provisions - cutlery, crockery etc - fully covered.

Cons:

Absence of microwave for our breakfast porridge.

2026-06-29 via Nuitee
G
Garry solo_traveller au
10
Pros:

Warm welcome, better than expected rooms and great Thai restaurant upstairs

2026-06-29 via Nuitee
L
Lynette solo_traveller au
9
Comfortable, well appointed. Great location.
Pros:

Recently renovated. Well-appointed, comfortable. Good wifi.

2026-06-28 via Nuitee
P
Peter extended_group au
9
Pros:

Lovely clean and recently renovated apartment. Great location near the water and easy walk to restaurants and cafes.

2026-06-28 via Nuitee
T
Tharindu family_with_children au
8
Clean and comfortable. Late check in
Pros:

Easy late check-in/check out. Absolutely clean. Enjoyed the in-house Thai restaurant

Cons:

A microwave would have been handy.

2026-06-28 via Nuitee
J
Jodi solo_traveller au
10
Great motel to stay. Very spacious, clean and comfortable. Staff were amazing!
Pros:

So spacious, great location. Very clean.

Cons:

There was nothing. Its one of the best motels we have stayed at.

2026-06-28 via Nuitee
E
Erin and Nick extended_group au
9
Great location, modern facilities
Pros:

Great location, nice and modern

Cons:

Nothing, it was great for what we needed

2026-06-27 via Nuitee
K
Katrina couple au
9
I would stay there again
Pros:

Modern. Easy parking. Clean & comfortable

Cons:

No way to heat milk for coffee machine
No exhaust fan in bathroom

2026-06-27 via Nuitee
D
Daniel solo_traveller au
10
2026-06-26 via Nuitee