Hotel Trend Matsumoto

Hotels
7.8 (304 reviews)
Ote 1-3-33 , Matsumoto , JP

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Luggage storage
Ironing service
Private parking
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Affordable rates
Cons:
Cleanliness issues
Uncomfortable beds
Old and stained facilities

Categories

Cleanliness
6.55
Multiple reviews mentioned cleanliness issues, such as a cigarette smell and unclean rooms.
Service
8.55
Several reviewers noted the friendliness and helpfulness of the staff.
Location
8.55
The location received positive remarks, being close to the station and tourist attractions.
Room Quality
7.05
Mixed feedback; some found the rooms outdated and uncomfortable, but mentioned cleanliness.
Amenities
7.55
Amenities were mentioned positively but also had some drawbacks such as lack of laundry facilities.
Value for Money
8.55
Good value was emphasized, particularly in relation to location.
Food and Beverage
8.05
Breakfast options received positive remarks, with substantial offerings.
Overall Experience
7.55
Overall sentiment was mixed; some enjoyed the positive aspects while noting several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Modern Comforts
Hotel Trend Matsumoto, nestled in the heart of Matsumoto, offers a cozy retreat for travelers seeking modern comforts. Each room is equipped with a flat-screen TV, kettle, and a private bathroom with complimentary slippers and a hairdryer for your convenience.

Convenient Amenities
Enjoy free WiFi throughout the property and take advantage of the complimentary private parking during your stay. The 24-hour front desk is always available to assist you, ensuring a seamless experience from check-in to check-out.

Exploration Opportunities
With The Japan Ukiyo-e Museum and Matsumoto Castle nearby, immerse yourself in the local culture and history. Don't forget to visit Shinahone Hot Spring and Kamikochi for a relaxing day trip. Book your stay at Hotel Trend Matsumoto now for a memorable experience!

Important information:

Please note that on-site free private parking is offered on a first-come-first-served basis, and 24 parking spaces are available.

In case on-site parking is full, guests are required to park at a public parking space nearby at a charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 304 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 7.55
A
Anna • couple • pl
4
Wouldnt come back
Pros:

Nice location - close to the train station & caste. The staff was nice :)

Cons:

This was the worst acommodation on our entire Japan trip. Bed was small & uncomfy, smell on the corridor was awfullllll. Could be a bit cleaner.

2026-09-19 • via Nuitee
K
Kimihide • solo_traveller • jp
5
いまいち
Pros:

ロケーション派良かった

Cons:

設備

2026-09-18 • via Nuitee
T
Todhihisa • solo_traveller • jp
6
Pros:

ポテトへの案内が親切だった、忘れ物があったので
ちゃんと連絡がありました。

Cons:

テレビは、ネットを利用している所為か、
電波が途切れることが多かった。
部屋に用意されていないものについては、
チェックイン時に説明して欲しかった

2026-09-07 • via Nuitee
Y
Yannick • solo_traveller • de
3
2026-09-05 • via Nuitee
N
nagase • couple • jp
3
期待はずれ。
Pros:

傘がりようできた。

Cons:

浴室の段差が大きかった。電気ポットのコップがなかった。小物を置くヘッドボードやサイドテーブルがなかった。ベッドランプがなかった。

2026-09-05 • via Nuitee
T
Takahiro • solo_traveller • jp
10
とても助かった
Pros:

静かで清潔な部屋だった。
冷房の効きは良かったしコンセントも延長コードが備え付けられていて便利だった。

2026-09-05 • via Nuitee
T
Toshiko • family_with_children • jp
10
2026-09-04 • via Nuitee
M
Maria • couple • jp
8
サービスが良い
Pros:

☆お部屋には嫌な匂いがしなかった
☆スタッフが親切でした
☆ロケーションが良かった
☆駐車場が良かった
☆朝食には長持ちのおやきが付いてました🩵
☆朝食には100%りんごジュースが付いてました。それはコルドまたはホットでおかわり自由🩵

Cons:

ありません

2026-09-04 • via Nuitee
K
kunio • solo_traveller • jp
5
普通
Pros:

特になし

Cons:

喫煙室がなく、外にも無く、コンビニへ行って吸って下さいと言われた。

2026-09-04 • via Nuitee
M
MITSUAKI • solo_traveller • jp
10
2026-09-03 • via Nuitee
Y
YOKO • solo_traveller • jp
5
2026-09-02 • via Nuitee
S
Stefano Rosti • solo_traveller • it
7
2026-08-31 • via Nuitee
S
Shogo • extended_group • jp
10
2026-08-30 • via Nuitee
S
satoru • solo_traveller • jp
8
2026-08-29 • via Nuitee
T
toshihiro • extended_group • jp
7
2026-08-27 • via Nuitee
H
hong • solo_traveller • jp
10
2026-08-26 • via Nuitee
T
Toshiya • solo_traveller • jp
7
値段の割に快適
Pros:

値段が安く、寝るだけなら十分快適だと思います。スタッフの対応がとても良かったです。

Cons:

建物、設備が古く、今どきのホテルに較べれば使い勝手が悪い。

2026-08-26 • via Nuitee
I
Iwasaki • extended_group • jp
8
2026-08-23 • via Nuitee
Y
YUKI • solo_traveller • jp
10
2026-08-21 • via Nuitee
K
KAZUMA • solo_traveller • jp
9
2026-08-18 • via Nuitee