Hotel Crown Hills Kumamoto

Hotels
6.6 (147 reviews)
Chuo-ku Karashimacho 67-1 , Kumamoto , JP
+81 50-1807-0363

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast quality
Convenient location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
3.9
Numerous mentions of unpleasant odors and issues with cleanliness.
Service
8.4
Service was generally acceptable with some positive notes.
Location
8.4
Conveniently located near business areas and amenities.
Room Quality
4.9
Rooms described as old with fragrance issues.
Amenities
6.9
Amenities like the large bath and breakfast quality were appreciated.
Value for Money
6.9
Prices seen as reasonable relative to the services offered.
Food and Beverage
6.9
Breakfast was often highlighted positively.
Overall Experience
6.5
A mixed experience overall with several factors affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:03

Property Description

Modern Comforts and Convenient Location

Luxurious Rooms and Amenities
Indulge in comfort with air-conditioned rooms featuring free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, along with cozy bed linen and fluffy towels for a relaxing stay.

Explore Nearby Attractions
Conveniently situated near Kumamoto Castle, Contemporary Art Museum Kumamoto, and Kumamoto City Museum, Hotel Crown Hills Kumamoto offers easy access to popular points of interest. Guests can also enjoy the serene Suizenji Park just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Crown Hills Kumamoto. Book now for an unforgettable stay!

Important information:

Please note that child rates are applicable to children 12 years and under, and adult rates are applicable to children 13 years and older. Please contact the property directly for more detailsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 147 reviews
Cleanliness: 3.9
Service: 8.4
Location: 8.4
Room Quality: 4.9
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 6.5
H
Hironobu • solo_traveller • jp
6
2026-09-19 • via Nuitee
H
HATTORI • solo_traveller • jp
7
2026-09-12 • via Nuitee
T
Tomoko • solo_traveller • jp
6
Pros:

立地
対応は一般的。悪くはない。

Cons:

地震の後でホテルの様子を伺うため電話したが、外国人のスタッフだったからかもしれないが反応が良くなかった。

2026-09-06 • via Nuitee
A
AKIRA • solo_traveller • jp
5
2026-09-03 • via Nuitee
友永 • solo_traveller • jp
6
Pros:

普通

Cons:

シャワーの湯の出かたが悪かった。

2026-08-26 • via Nuitee
T
Thanatat • solo_traveller • th
8
Pros:

Good location, big room

Cons:

A bit old, Breakfast not good in verity of food and not hot

2026-07-21 • via Nuitee
T
TADANORI • solo_traveller • jp
9
リーズナブル
Pros:

朝食無料

2026-07-18 • via Nuitee
K
KATSUYUKI • solo_traveller • jp
10
2026-07-14 • via Nuitee
K
KATSUYUKI • solo_traveller • jp
10
Pros:

フロントの女性が非常に美女で笑顔で気持ちよく対応してくれた。
宿泊人数対応ありがとうございました。

Cons:

無いです。

2026-07-14 • via Nuitee
S
skunica • solo_traveller • si
9
2026-07-13 • via Nuitee
K
KENJI • solo_traveller • jp
5
Pros:

市電停留所が近い

Cons:

工事中のシートが暗い感じでした。

2026-07-13 • via Nuitee
R
RYO • solo_traveller • jp
4
2026-07-12 • via Nuitee
大石 • solo_traveller • jp
3
2026-07-07 • via Nuitee
T
Tatsuya • solo_traveller • jp
6
また利用します
Pros:

ロケーションが良かった。外国人の男性のフロントスタッフ２名と、日本人の男性のフロントスタッフは感じが良かった。

Cons:

日本人の女性のフロントのスタッフが愛想が無かった。お客に挨拶も無かった。外国人の男性に指導をしているふうだったが、お客を無視しすぎ。とても残念な気持ちになった。

2026-07-06 • via Nuitee
Y
Yoshihiro • solo_traveller • jp
8
まあ満足できた
Pros:

熊本城ホールに近かった

Cons:

なし

2026-07-06 • via Nuitee
M
MAYA • solo_traveller • jp
8
Pros:

モーニングが付いていてリーズナブルで助かりました

2026-07-01 • via Nuitee
眞吾 • solo_traveller • jp
7
Pros:

バスターミナルからも近いので便利に使わせていただけます。

Cons:

普通のビジネスホテルとして使わせていただきました。大浴場もあるので寛げました。

2026-06-29 • via Nuitee
O
Oneyama • solo_traveller • jp
8
2026-06-29 • via Nuitee
T
TOSHIMASA • solo_traveller • jp
6
サウナ良し
Pros:

サウナがとても熱くて良かった

Cons:

水風呂が欲しかった

2026-06-28 • via Nuitee
S
seiko • solo_traveller • jp
7
Pros:

安かった

Cons:

シャワーカーテンがかび臭い匂いがした

2026-06-15 • via Nuitee