Hotel Crown Hills Kumamoto

Hotels
6.6 (121 reviews)
Chuo-ku Karashimacho 67-1 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Massage services
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good breakfast quality
Convenient location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
3.9
Numerous mentions of unpleasant odors and issues with cleanliness.
Service
8.4
Service was generally acceptable with some positive notes.
Location
8.4
Conveniently located near business areas and amenities.
Room Quality
4.9
Rooms described as old with fragrance issues.
Amenities
6.9
Amenities like the large bath and breakfast quality were appreciated.
Value for Money
6.9
Prices seen as reasonable relative to the services offered.
Food and Beverage
6.9
Breakfast was often highlighted positively.
Overall Experience
6.5
A mixed experience overall with several factors affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:03

Property Description

Modern Comforts and Convenient Location

Luxurious Rooms and Amenities
Indulge in comfort with air-conditioned rooms featuring free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, along with cozy bed linen and fluffy towels for a relaxing stay.

Explore Nearby Attractions
Conveniently situated near Kumamoto Castle, Contemporary Art Museum Kumamoto, and Kumamoto City Museum, Hotel Crown Hills Kumamoto offers easy access to popular points of interest. Guests can also enjoy the serene Suizenji Park just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Crown Hills Kumamoto. Book now for an unforgettable stay!

Important information:

Please note that child rates are applicable to children 12 years and under, and adult rates are applicable to children 13 years and older. Please contact the property directly for more detailsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 800 per day.

Location

Guest Reviews

6.6
Based on 121 reviews
Cleanliness: 3.9
Service: 8.4
Location: 8.4
Room Quality: 4.9
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 6.5
J
Jun • solo_traveller • jp
4
場所と値段で選んだので仕方ない
Pros:

禁煙室取れずでしたが、オゾン対処すると言ってくれました。

Cons:

防音性能低く、タバコの匂いと汚れがこびりつき、喫煙室は減らすべきかと思います。

2026-05-23 • via Nuitee
K
Koichiro • solo_traveller • jp
6
2026-05-23 • via Nuitee
雅英 • solo_traveller • jp
5
普通
Pros:

町に近い割に安い

Cons:

特に無し

2026-05-17 • via Nuitee
A
AKIO • solo_traveller • jp
7
2026-05-15 • via Nuitee
うえ • solo_traveller • jp
1
2026-05-10 • via Nuitee
S
senda • solo_traveller • jp
6
Pros:

ライブ会場の熊本城ホールに近い。徒歩3分くらい。
チェックイン前に駐車場を利用させていただいた。お城などの観光ができた。

Cons:

工事中かな　作業員さん達がバタバタしてた

2026-05-09 • via Nuitee
Y
Yoshihiko • couple • jp
9
良
Cons:

室内の電話からフロントへの番号が未記入で困ったこと

2026-05-06 • via Nuitee
T
TAKAO • solo_traveller • jp
9
ツーリングに最適です。
Pros:

バイクの駐輪が出来てありがたかった。
スタッフの対応がとても良かったです。

2026-05-02 • via Nuitee
Y
Yutaka • solo_traveller • jp
7
2026-04-27 • via Nuitee
K
KINUYO • couple • jp
4
値段相応でしたが、清潔感がなかった。
Pros:

値段相応だとは思う

Cons:

朝食が口コミと違った。
窓近く、カーテン下側に埃がすごかった。
浴室のカーテンが濡れてトイレが水浸し。

2026-04-27 • via Nuitee
Y
Yuanjie • solo_traveller • jp
10
2026-04-16 • via Nuitee
Z
Zihao • solo_traveller • sg
10
2026-04-10 • via Nuitee
K
kaoru • solo_traveller • jp
8
2026-04-07 • via Nuitee
S
syouhei • couple • jp
8
2026-03-31 • via Nuitee
津曲 • solo_traveller • jp
4
2026-03-31 • via Nuitee
M
Mangoche • solo_traveller • jp
7
Good location but bathrooms not clean
Pros:

Close to everything

Cons:

Bad smell and bathrooms not clean

2026-03-30 • via Nuitee
K
kawashima • solo_traveller • jp
3
期待外れ
Cons:

浴槽が狭い
テーブルが欲しい
ハンガーが２つしかない

2026-03-28 • via Nuitee
I
Inui • solo_traveller • jp
10
大浴場バンザイ！サウナバンザイ！
Pros:

大浴場があり、しかもサウナ付きだったため最高だった。

Cons:

特になし

2026-03-27 • via Nuitee
과물 • couple • kr
7
2026-03-26 • via Nuitee
西條 • solo_traveller • jp
7
バッチグー！
2026-03-25 • via Nuitee