Hotel Austin Paradise

Hotels
7.2 (270 reviews)
No 85 & 87 Jalan Mutiara Emas 10/19 Taman Mount Austin , Johor Bahru , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Good location
Cons:
Inconvenient access
Non-smart TV

Categories

Cleanliness
7.85
Positive feedback on cleanliness.
Service
7.62
Standard service quality for this hotel tier.
Location
8.35
The location is very good.
Room Quality
6.31
Tv is not smart tv.
Amenities
6.84
Standard quality for this hotel tier.
Value for Money
6.8
Standard quality for this hotel tier.
Food and Beverage
6.85
Standard quality for this hotel tier.
Overall Experience
7.02
Overall satisfaction reflects the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:59

Property Description

Hotel Austin Paradise offers a comfortable stay with convenient amenities. Prime Location Situated near popular attractions such as Night Safari and Holland Village. Modern Comfort Each room features a flat-screen TV, air conditioning, and a private bathroom. Convenience Enjoy free WiFi, a 24-hour front desk, and luggage storage. Book your stay now at Hotel Austin Paradise for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.2
Based on 270 reviews
Cleanliness: 7.85
Service: 7.62
Location: 8.35
Room Quality: 6.31
Amenities: 6.84
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.02
S
Siew Siew • solo_traveller • sg
4
Pros:

Toilet is clean

Cons:

The bed is on the ground. Some rooms have no window and one of them has smoke smell

2026-09-06 • via Nuitee
H
Haryani • couple • my
8
Good value in good location
Pros:

Located in an area where it is easy to find necessities. Good value.

Cons:

Great value for a comfortable room.

2026-08-31 • via Nuitee
H
Haryani • extended_group • my
8
good value in good lovation
Pros:

Situated in a central location that makes it very convenient to find a wide range of necessities.

Cons:

Great value for a comfortable room.

2026-08-31 • via Nuitee
L
Lukni • couple • id
1
Pros:

just okay

Cons:

just the staff is rude, no breakfast

2026-08-14 • via Nuitee
S
Sophia • couple • my
9
Excellent, perfect for a working trip or vacation with a small number of guests
Pros:

It's easy to access

Cons:

The television is too complicated to connect

2026-08-09 • via Nuitee
S
Sri Malar • solo_traveller • my
10
2026-08-04 • via Nuitee
R
Rita • extended_group • my
2
Pros:

所谓的高级双人间。。就是炮房。隔壁的做爱声。水流声。楼道的声音都是清清楚楚的传进耳里。。3甲板做成的房间。。真的不适合我咯。335就是做爱的房间。小小一间。厕所。床。电视。电话。没有窗口的房间。讲真的如果你是一个女孩子就不要选择这个hotel。一直能听见做爱的声音。。我和闺蜜。都很难入睡。。想度假安稳的话。。就好好找放松的hotel住吧。。这里太不值得了。诚心不推荐❌❌❌

2026-07-23 • via Nuitee
S
Suat Ching • solo_traveller • my
6
2026-07-22 • via Nuitee
B
Burhanuddin • couple • my
7
2026-07-14 • via Nuitee
K
KULDIP • extended_group • my
7
Cons:

Booking a room with Window View is tricky
I booked 2 rooms with Window View - one is truly the window opens to the outside like what is in the house and apartment
The other room have a window, but it opens inside, not outside, it open to a space within the building and one can view the corridor - this offers no privacy so to speak
Neither was it stated in booking that this window is facing inside faccing the other room.
This can be misleading.
This is meant as a sincere feedback so that trust or what is booked is given
SInce it was a day stay, no fuss created

2026-06-26 • via Nuitee
V
Vinayagam • solo_traveller • my
2
Cons:

The water pressure very very slow n the staff also not helpfull

2026-06-23 • via Nuitee
O
Ong • solo_traveller • my
5
2026-06-22 • via Nuitee
N
natasha • solo_traveller • my
7
2026-06-22 • via Nuitee
O
Ong • solo_traveller • my
5
2026-06-22 • via Nuitee
H
Hoong Sang • couple • sg
6
Value for money Stay.
Pros:

Locality is great.

Cons:

The room I stayed in was a little cramped.

2026-06-05 • via Nuitee
C
che wai • solo_traveller • my
8
2026-06-02 • via Nuitee
W
Wan Muhammad Fazlan • couple • qa
6
2026-05-28 • via Nuitee
J
Jazz • couple • my
4
2026-05-27 • via Nuitee
Y
Yik mun • couple • my
8
2026-05-26 • via Nuitee
R
Rema Devi • extended_group • my
3
2026-05-26 • via Nuitee