De Paviljoen Bandung

Hotels
10 (133 reviews)
Jl. R.E. Martadinata No.68 , Bandung , id

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly, attentive staff/hospitality
Comfortable beds and family-friendly rooms
Good amenities (gym, warm pool, excellent spa)
Many guests report cleanliness and comfort
Cons:
Loud music/noise from 12th-floor skybar affecting rooms
At least one severe cleanliness/maintenance incident (dirty beds, smelly drain)
Limited non-smoking seating at breakfast
Lift congestion/wait times during checkout

Categories

Cleanliness
10
Mixed: several guests explicitly praised cleanliness, but one detailed negative report described dirty beds, visible dust/hairs and a smelly shower drain — lowered score to reflect that serious outlier.
Service
10
Strongly positive: multiple reviews praise staff attentiveness and hospitality (names mentioned), staff responded quickly to maintenance issues — score slightly inflated to reflect consistently high service sentiment and to balance other negative aspects.
Location
10
Consistently praised across reviews as a great location for visitors; several guests explicitly cite location as a key positive.
Room Quality
10
Generally positive: comfortable beds, decent room size for families reported; some criticisms about layout (separated shower/toilet/powder room feels clustered), occasional small room and AC maintenance issues.
Amenities
10
Positive: gym described as spacious and well-equipped, pool warm, spa and massage rated excellent. Noted downside: loud music from the skybar can affect rooms on nearby floors.
Value for Money
10
Mixed or under-specified: some repeat guests feel satisfied and return frequently, but at least one guest felt the stay was not worth the price due to cleanliness/maintenance problems.
Food and Beverage
10
Generally positive: some guests mention good food, but issues reported include restaurant temperature being too hot when busy and limited non-smoking seating at breakfast.
Overall Experience
10
Mixed-to-positive: many repeat and happy guests praising comfort and staff hospitality, offset by occasional severe negatives (cleanliness, maintenance, noise) leading to varied overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:58

Property Description

Luxurious Accommodation in Bandung
Experience modern comfort at De Paviljoen in Bandung, West Java. Enjoy our year-round outdoor pool, rejuvenate at the spa, and savor delicious local and international cuisine at our restaurant.

Comfortable Rooms with Premium Amenities
Relax in our luxurious rooms with fresh linens, comfortable beds, and air conditioning. Watch your favorite shows on a flat-screen TV and refresh in the private bathroom with a shower. Complimentary slippers and an electric kettle are provided for your convenience.

Convenient Services and Nearby Attractions
Our friendly 24-hour front desk staff is always ready to assist you. Explore Bandung with ease using our car hire service. Don't miss Gedung Sate and Riau Street, both just a short walk away. Book your stay at De Paviljoen for a memorable experience in Bandung.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 133 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
Z
Zainon extended_group my
8
Comfortable and a great place to rest after a full day of outing..
Pros:

Facilities, cleanliness and staff attentiveness

Cons:

Traffic noise

2026-06-28 via Nuitee
I
Ikhwan solo_traveller sg
10
Pros:

Been a repeating to this hotel for the past 5 trips to bandung and i have stayed to all types of room. And the room is great for family. Decent size, comfort bed, good food, good location, friendly staff and never disappoint whenever i was there.

Cons:

Till today, none.

2026-06-18 via Nuitee
B
Bondan family_with_children id
9
2026-06-12 via Nuitee
N
Noor Vito solo_traveller id
8
Pros:

Location, staff

Cons:

Loud music from 12th floor, our room is in 11th floor

2026-05-30 via Nuitee
P
Priscilla couple nl
9
Erg goed hotel om langer te verblijven
Pros:

Heel gezellig

2026-05-28 via Nuitee
I
Intan solo_traveller id
9
Pros:

Good location, clean room and helpful staffs

2026-05-06 via Nuitee
N
Noor Vito solo_traveller id
7
Pros:

Location

Cons:

Loud music from 12th floor skybar, no-smoking section at breakfast area is limited so many children has to sit in smoking area (which sponsored by a cigarette brand).

2026-05-03 via Nuitee
B
Bhakti couple id
8
2026-04-03 via Nuitee
B
Bhakti couple id
8
2026-04-03 via Nuitee
R
Ruvira family_with_children id
8
Pros:

The bed was nice, they gym was spacious and complete, the pool water was warm and the massage at the spa was excellent.

Cons:

The idea of separating the toilet, shower and powder room makes the room a bit clustered. Also, i think the toilet seat could have been more spotless.

2026-03-28 via Nuitee
V
Vivi family_with_children id
10
Wonderful stay at De Paviljoen with hospitality of ALL staffs. Thank you especially to Bapak Jimie and Ibu Sri Komalasar
Pros:

1. Location
2. Hospitality of ALL staffs.

Cons:

1. Temperature of Restaurant De Keuken is a bit hot, especially when there are many people at the same time.
2. Please pay more attention to maintenance of air conditioner of the rooms.
Temperature of Executive Twee was a bit hot as i checked in, turned out that the filter was dirty.
Fortunately 2 staffs of maintenance came immediately to fix it, thank you.

2026-03-28 via Nuitee
A
arfiantya family_with_children id
9
Pros:

overall suka banget sih

Cons:

kurangnya lift terlalu sedikit jadi too crowded ketika waktu checkout sampai harus menunggu lama. repotnya karena kebagian di lantai atas atas

2026-03-27 via Nuitee
A
arfiantya family_with_children id
9
2026-03-27 via Nuitee
Z
Zanya family_with_children au
1
Not a great experience
Pros:

Location was great. And that is all the positives I have about this hotel.

Cons:

Everything else. Room is dirty. We have dirt marks on both beds and a shoe mark on one of the bed. The floor was not properly cleaned and mopped, we can see visible dusts and hairs throughout the room. No privacy in the room and its quite small. Toilet and shower are separate. The shower is in the middle of the room so if you're sharing with someone you're not familiar with or close with, they will see your every movements during your shower routine. The drainage in the shower also smelt like poo which is revolting. It was that bad we only stayed 1 night out of the 2 nights we booked and moved to a different hotel. We didn't even care we didn't get a refund. We just want to get out of there. When we did early check out, the receptionist didn't even ask why we left early so it seems we weren't the first one who had done it and maybe they have the same issue quite often. There is zero sound proof in this hotel so you can hear a pin drop! The lift floors also doesn't lit up when selected, so when we're on the 12th floor to check the rooftop bar, we thought we were stuck cos the place was not open. Do a major maintenance and review of your hotel. Its a great location and we pay good money for night to stay there. Booking.com photos and reality is vastly different!

2026-03-25 via Nuitee
S
savitri family_with_children id
10
2026-02-08 via Nuitee
R
Rama couple id
9
2026-01-23 via Nuitee
I
irfan family_with_children id
10
2026-01-16 via Nuitee
C
Chysa family_with_children id
8
Pros:

Location
Warm pool

Cons:

Parking space

2026-01-05 via Nuitee
S
SoulTrax Family Bandung, West Java, Java
10
Wonderful experience
Pros:

Great experience staying in this hotel. Excellent location, the staffs services are excellent throughout and they are very attentive.
We are very happy and much appreciated being served by them

2025-12-26 via Tripadvisor
T
Trail57743091568 Couples Bandung, West Java, Java
10
good hotel hospilaty
Pros:

very excelent service , first come until check out our everybody very nice servicee

one like this outlet vesper sky slounge
very beautiful view and good all staff vesper
and like it for breakfast time , good food and all staff incargee

this hotel recomendit in bandung

2025-12-26 via Tripadvisor