smartments Berlin City West

Hotels
SMARTments
8.7 (1203 reviews)
Fasanenstraße 2 , Berlin , de

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Location
Room Quality
Service
Cons:
Cleanliness
Lack of certain amenities

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness; however, there were also comments about dirtiness and lack of thorough cleaning.
Service
9.01
General sentiment was positive about service, with some mentions of good communication despite staff not being present.
Location
9.55
Multiple reviews highlighted the excellent location close to public transport and key attractions.
Room Quality
8.7
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.53
Amenities were generally well-reviewed, but some guests noted the lack of certain kitchen appliances.
Value for Money
8.49
The overall feel was that the accommodations were worth the price given the location and amenities.
Food and Beverage
8.54
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.71
Overall sentiment was very positive, with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:41

Property Description

Convenient City Living

Modern Amenities: Enjoy free WiFi, a kitchenette with all essentials, and a private entrance for your comfort at SMARTments business Berlin City West.

Comfortable Stay: Each unit is well-equipped with a desk, flat-screen TV, private bathroom, and air conditioning. Bed linen, towels, and kitchenware are provided, ensuring a cozy stay.

Prime Location: Situated just 300 meters from Berlin's center, with easy access to public transport and attractions like Zoologischer Garten station and Kurfürstendamm nearby.

Book now for a seamless blend of convenience and comfort at SMARTments business Berlin City West!

Important information:

Please note that rooms are cleaned every week. Fresh towels or bed linen are available upon request. Additional cleaning is available any time for a EUR 35 surcharge.

Guests are welcome to use a shared washing machine and tumble drier on site for an additional charge.

When booking 5 rooms or more, special conditions and additional supplements may apply.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1203 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8.7
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.71
E
Emilian solo_traveller ro
8
Se poate și mai bine
Pros:

Locația aproape de mijloace de transport

Cons:

Patul prea îngust și salteaua proasta.
Baie fără sistem de ventilație și dusul flexibil nu putea fi utilizat
TV nu avea posturi în limba engleza, franceza, italiana sau chineza, nu avea opțiune de netflix trebuia sa cumperi cablu pt hdmip
Au fost probleme la checkin pt ca codul pt intrare in clădire a fost schimbat

2026-05-23 via Nuitee
H
Hüsnü couple tr
5
vasat, yeri iyi ama trene çok yakın
Pros:

oda çok küçük, pencere arkada bir inşaata bakıyor, tavan yüksekliği iyiydi

Cons:

gece hiç insan yok görevli, otelde yangın alarmı devreye girdi, misafirler ne yapacağını bilemedi

2026-05-22 via Nuitee
S
Sandra couple gb
10
Perfect base for 5 days visiting all Berlin has to offer
Pros:

Excellent facilities in central Berlin, clean, spacious, central, very close to S/U bahn stations for all parts of city and excellent supermarket very close by.

Cons:

Couldn’t get temperature below 22 which would have been a problem in high summer for us.

2026-05-21 via Nuitee
O
Olga couple us
9
2026-05-20 via Nuitee
M
MF solo_traveller de
9
2026-05-14 via Nuitee
L
Laitinen solo_traveller fi
10
2026-05-14 via Nuitee
B
Bernhard solo_traveller ch
9
Pros:

Ruhiges, sauberes Zimmer mit Balkon. Öffentliche Verkehrsmittel gut erreichbar.

Cons:

nichts

2026-05-12 via Nuitee
T
Theodora couple nl
9
Prima verblijf in mooi gedeelte van Berlijn
Pros:

Ligging, hygiëne en comfort

Cons:

Douchekop moet ontkalkt en gerepareerd worden

2026-05-11 via Nuitee
A
Angela family_with_children us
7
Was okay
Pros:

Good value

Cons:

Not enough product in the bathroom

2026-05-07 via Nuitee
A
Arvid solo_traveller de
10
2026-05-04 via Nuitee
couple tw
10
2026-05-03 via Nuitee
A
Alejandro family_with_children fr
7
Cómodo, pero el sistema de acceso puede ser complicado para algunos turistas.
Pros:

Estuvo cómodo y bastante bien en relación con el precio pagado.

Cons:

Puede ser un poco difícil para turistas que no están acostumbrados a usar códigos de acceso. Además, no hay ayuda disponible después de las 18h00.

2026-05-02 via Nuitee
T
Thomas solo_traveller be
10
Pros:

Very clean and comfortable, friendly staff

2026-05-01 via Nuitee
I
Ingo family_with_children de
7
2026-04-30 via Nuitee
P
Pranav solo_traveller in
9
Loved it. Better than hotel. Worth the price.
Pros:

The room was super clean, comfy with all required things present. The location is also super convenient right next to TU and near the Tier Garten Ubhan. Overall very satisfied.

Cons:

No complaints except the locating the entrance door to the building was tricky.

2026-04-26 via Nuitee
B
Bernd solo_traveller de
8
Eine klare Empfehlung
Pros:

Sehr gute Lage, ruhig, gute Ausstattung, perfekt für eine Übernachtung.

2026-04-20 via Nuitee
C
Carsten solo_traveller de
6
Für den gleichen Preis gibt’s besseres
Pros:

Gute Lage. Küche Zeile, geräumig

Cons:

Die Matratze ist gummiert - schwitzig und unangenehmes Bett

2026-04-18 via Nuitee
J
Jelena couple rs
10
Excellent
Pros:

Cosy, comfortable, spacious, well equipped, excellent location in a quiet street. Nearby the station

2026-04-17 via Nuitee
M
Mikhail solo_traveller us
8
2026-04-13 via Nuitee
J
Jürgen Roth solo_traveller de
9
Pros:

👍

2026-04-13 via Nuitee