Crystal Hotel

Hotels
6.9 (887 reviews)
Al Rabiah Okasha bin Muhsin St , Amman , JO
+962 6 552 1221

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Poor cleanliness
Noise issues
Inconsistent service

Categories

Cleanliness
4.86
Poor cleanliness mentioned in multiple reviews.
Service
7.83
Staff were friendly and helpful, though some bad experiences noted.
Location
8.37
Location frequently praised, described as perfect.
Room Quality
5.82
Mixed reviews on room quality, some stated unclean and not maintained.
Amenities
6.85
Amenities were available but not mentioned positively or negatively.
Value for Money
7.31
Reasonable price mentioned; generally perceived as good value.
Food and Beverage
7.86
Food quality praised; variety also noted positively.
Overall Experience
6.33
Overall mixed experiences; some disappointed while others satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:15

Property Description

Central Location in Amman’s Commercial District

Located in the heart of Amman's bustling commercial district, Al Rabiah, Crystal Hotel offers comfortable 3-star accommodation with free Wi-Fi.

Modern Rooms with All Essentials

The hotel features spacious and modern rooms equipped with a flat-screen TV, minibar, and tea/coffee maker. Some rooms even come with a balcony, separate seating area, and a kitchenette for added convenience.

Convenient Amenities and Services

Guests can enjoy a freshly prepared breakfast daily, opt for room service, or relax in the garden terrace. Additionally, the 24-hour front desk offers newspapers, luggage storage, and shuttle services to Queen Alia International Airport.

Book your stay at Crystal Hotel now for a relaxing and enjoyable experience in Amman!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 887 reviews
Cleanliness: 4.86
Service: 7.83
Location: 8.37
Room Quality: 5.82
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 6.33
A
Adel • solo_traveller • sa
8
2026-09-18 • via Nuitee
A
Adel • solo_traveller • sa
7
Pros:

The location

Cons:

Breakfast closed 10:00 am

2026-09-18 • via Nuitee
شاهين • solo_traveller • sy
7
2026-09-03 • via Nuitee
A
Abdulrahman • couple • nl
10
كان مكان جميل ونضيف جدا
Pros:

كل شيء جميل

Cons:

لا شيء صراحة

2026-08-30 • via Nuitee
A
Abdelaziz • couple • jo
10
2026-08-29 • via Nuitee
عبدالله مبروك • couple • sa
10
فندق جميل جدا واشكر الاستقبال وايضاً الطاقم فندق هاديء ولا يوجد ازعاج من السعودية 🇸🇦انصح به
2026-08-08 • via Nuitee
M
Moeen • solo_traveller • jo
5
2026-08-06 • via Nuitee
J
Jaber • solo_traveller • sa
8
2026-08-05 • via Nuitee
W
WASEEM • solo_traveller • ae
8
2026-07-23 • via Nuitee
A
Adel • solo_traveller • sa
7
Pros:

Staff is helpful

Cons:

Internet is bad

2026-07-17 • via Nuitee
ساره • couple • sa
10
جميله
Pros:

اعجبتني نظافه المكان واستقبال الموظفين والخدمه والفطور ممتاز

Cons:

لايوجد

2026-07-15 • via Nuitee
A
Adel • solo_traveller • sa
10
2026-07-14 • via Nuitee
M
Mhna • solo_traveller • jo
7
2026-06-17 • via Nuitee
T
Tarek • couple • dk
10
Et fantastisk ophold fra start til slut. Skønt hotel, fremragende service, lækker morgenmad og en fantastisk suite-opgra
Pros:

Fantastisk hotel, som vi varmt kan anbefale. Beliggenheden er helt perfekt i et elegant og hyggeligt område i hjertet af Amman med nem adgang til byens seværdigheder, restauranter og butikker. Personalet var utrolig venlige, professionelle og hjælpsomme under hele opholdet. Morgenmaden var fremragende med friske råvarer af høj kvalitet og et stort udvalg af lækre retter. Som en ekstra gestus blev vi uden beregning opgraderet til en større og mere eksklusiv suite, hvilket vi satte enormt stor pris på. Det gjorde vores ophold endnu mere mindeværdigt.

Cons:

Intet særligt at bemærke. Vi havde et meget behageligt ophold og var yderst tilfredse med både service, faciliteter og komfort.

2026-06-15 • via Nuitee
خالد • couple • sa
6
2026-06-07 • via Nuitee
Z
Zuhair • couple • jo
10
2026-06-05 • via Nuitee
M
Mohammad • couple • kw
5
2026-05-31 • via Nuitee
K
Khaled • solo_traveller • sa
5
2026-05-26 • via Nuitee
محمد سالم • couple • sa
1
2026-05-17 • via Nuitee
M
Mishael • couple • de
7
Cons:

صوت الموسيقى عالي جدًا ليلا ولساعة متأخرة، الصوت من مطعم او نادي ليلي بجوار الفندق.
الوسائد عالية جدًا والأسرة مرتفعة جدًا.

2026-05-07 • via Nuitee