The Lerwick Hotel

Hotels
7.5 (232 reviews)
15 South Road , Lerwick , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Restaurant
Luggage storage
Bar
Fax/photocopying
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Small rooms
Dated decor
Limited amenities

Categories

Cleanliness
8.39
Cleanliness was noted positively in multiple reviews with mentions of well-maintained rooms.
Service
8.36
Staff were described as friendly, helpful, and responsive, leading to a strong positive sentiment.
Location
8.4
Location received praise for being scenic and conveniently situated near essential services.
Room Quality
6.35
Room quality was criticized for being small and dated with issues like springs in the beds.
Amenities
6.38
Amenities were lacking, with mentions of no refrigerator, microwave, or even soda and ice machines.
Value for Money
6.34
Value for money was questioned in reviews stating that the price did not match the overall experience.
Food and Beverage
8.39
Food quality received high ratings, particularly for the breakfast and dinner options.
Overall Experience
7.36
Overall experience was generally good, with enjoyment from location, food, and service but overshadowed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:26

Property Description

Unwind by the Sea

Experience a stay like no other at our modern hotel overlooking Breiwick Bay. The unrestricted views offer a tranquil setting for your getaway.

Culinary Delights

Indulge in fine cuisine at our Seafood Restaurant or Brasserie, where local flavors take center stage. Our chefs craft unique dishes using fresh, regional ingredients.

Convenience at Your Fingertips

Whether for business or pleasure, our hotel is well-equipped for all your needs. Enjoy free internet access throughout your stay for seamless connectivity.

Book now to secure your seaside retreat at our welcoming haven.

Important information:

Wireless internet is available at an additional cost.

There are different policies for group bookings (6 or more rooms). The cancellation period is 8 weeks before arrival and if the reservation is made within that period then a prepayment will be taken.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 232 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 8.39
Overall Experience: 7.36
E
Esther • solo_traveller • ch
10
2026-07-25 • via Nuitee
A
Andrew • extended_group • gb
10
2026-07-24 • via Nuitee
J
JMK-Pittsburgh • Friends getaway • Pittsburgh, Pennsylvania
8
Nice Stay
Pros:

The Lervick Hotel is a fairly large hotel that’s about a 15-minute walk to downtown. It offers free parking.

The room was comfortable although a little dated. Lots of tv channels. The shower was disappointing- weak water pressure and a shower curtain that was too short. Coffee pot was unduly complicated and difficult to use.

Breakfast was included in our room rate. It consisted of a continental buffet and à la carte hot items. The buffet was lame but the hot food was very good.

Front desk personnel were very helpful. Housekeeping did a great job.

Overall, I found the hotel to be a decent option in Lerwick.

2026-07-22 • via Tripadvisor
A
Andrew • solo_traveller • gb
9
2026-07-21 • via Nuitee
R
RUTH • solo_traveller • gb
8
Great evening food, breakfast could of had better quality sausage and perhaps some variation to the continental
Pros:

Location

Cons:

No background music in the club lounge, and felt it needed a bit of TLC

2026-07-20 • via Nuitee
R
Rachael • couple • us
2
Stay away from this hotel.
Pros:

Staff is friendly.

Cons:

Room was tiny, dated and uncomfortable. The towel heater was right next to the toilet. The food at the restaurant was mediocre. Had to wait 40 minutes for our dinner.

2026-07-13 • via Nuitee
C
Chris • couple • gb
8
Would deffo go back just for the veiw in front of Da Sletts
Pros:

Right first and foremost the location, right in front of the main bay into Lerwick, the wildlife right in front of the window .( personally my favourite was the gannets diving first thing in the morning) artic turns , dolphins, minke whales .
The hotel itself was excellent, the staff were brilliant and friendly even though they were short staffed. Breakfast was excellent, great choice. Dinner again was excellent and going by the fact it was always busy told me they have got the eating experience there spot on .

Cons:

If I had anything negative to say about the hotel it would be the rooms , they are a bit dated , not sure if I could say 80s or early 90s but the alarm clock had an iPod charging dock on it , old fashioned wardrobes . But the room was spotless , plenty hot water !

2026-07-13 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

Staff were lovely, couldn't do any more to help us.

Cons:

Furniture and some fittings need updated.

2026-07-06 • via Nuitee
G
Gwen • family_with_children • gb
7
Pros:

Breakfast was great and the location of hotel good

Cons:

The shower was strong enough

2026-07-03 • via Nuitee
E
Einar • extended_group • no
6
2026-06-28 • via Nuitee
K
Kay • couple • nz
10
Pros:

Reall friendly staff

2026-06-23 • via Nuitee
N
northern Survey • extended_group • dk
8
2026-06-22 • via Nuitee
R
robjW4631KC • Friends getaway • Duns, Scottish Borders, Scotland
4
an unbelievable evening of chaos and bad management
Pros:

good and bad, our review is based on the good food and rubbish management of our event

Every two years we visit the Classic Motor Show in Shetland, it has been the tradition of our group to have a post show dinner at the Lerwick Hotel, we have always had a great time... 2026 was a bit different...the food was good... but

we were a party of 17 for a pre booked dinner, this was booked in early 2026 for June 7th 2026, menus were sent around our group and duly given to the hotel. They were informed we had 1 x dairy free, 1 x Gluten free, and 1 x Gluten and Dairy free in our group, menu choices were submitted, A couple of days before the dinner we were asked to submit again the GF and DF options, this we did. The day before the dinner, we were told that our options were not available, and a new list was available, we chose from this and submitted. Then we were told there was a mix up with the kitchen and this list was wrong, we chose again!!, I then confirmed this in person on the morning of the 7th with the Manager at reception. On arrival in the evening, we were told that some of our options were not available "due to the delivery not arriving because of the weather", but some of the original options WERE available... my party are by now, utterly confused, the duty manager quizzed another party member on his DF options... WHY??

We finally got something sorted for everyone, I asked for , and was promised some form of recompense for the hassle..guess what.. we never saw that

We had a cash bar , so no drinks to confuse the bill. The meal was a fixed price, so an easy check out... how wrong can you be.. every one paid £40,00 per head.. I watched and checked.. we had travelled all week with the same friends.. no previous payment issues. The £40.00 per head also included a tip... god knows why... but remarkably we were apparently short by £18... luckily one of the party paid this as well

A truly remarkable and monumental cock up of and evening , spectacularly ruined by incompetent management , Lerwick Hotel enjoy your £700 we paid, or was it less or more, who knows, plus drinks that we paid

2026-06-11 • via Tripadvisor
R
Robert • extended_group • gb
7
2026-06-04 • via Nuitee
J
Jos • couple • nl
6
Mooie locatie, kamers zijn minder
Pros:

Het restaurant

Cons:

Alhoewel een mooie locatie hadden we uitzicht op parkeerplaats. We moesten vragen voor dagelijkse service van de kamer

2026-05-20 • via Nuitee
S
Sue, Lady • couple • gb
7
Shetland isn’t a cheap place & a single room is £200. I expected more.
Pros:

Very nice staff. Plenty of parking. Clean. Everything worked in room. Quiet.

Cons:

Dated decor & the smell of plug in air freshener. Expensive!

2026-05-15 • via Nuitee
K
Kir Moar • solo_traveller • nz
7
2026-05-14 • via Nuitee
R
Ronny Olav • extended_group • no
6
Pros:

god armosfære , mat og betjening. Veldig slitte rom , dusj med dårlig trykk. Generellt så skriker hotellet etter opp pussing,

2026-05-10 • via Nuitee
W
William • solo_traveller • us
9
2026-05-10 • via Nuitee
• solo_traveller • gb
7
2026-04-24 • via Nuitee