Pousada Golden Hills

Hotels
9.1 (1088 reviews)
20 Rua Omar Victor Veeck , Canela , br

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Beautiful surroundings
Delicious breakfast
Cons:
Cleanliness issues
Distance from main attractions
High price for offerings

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, with reports of dust and poor room cleaning.
Service
9.65
Many reviews praised the attentive and friendly staff, enhancing the overall experience.
Location
9.19
The location is appreciated for its peace, although some noted it is a bit far from main attractions.
Room Quality
8.64
Rooms are described as beautiful and well-maintained, though some have mentioned issues with maintenance.
Amenities
9.17
Amenities were generally viewed positively; the breakfast received good feedback.
Value for Money
8.63
Some guests felt the price was high relative to some aspects of quality, impacting perceived value.
Food and Beverage
9.68
Breakfast was highly rated for variety and quality, making it a strong point in the reviews.
Overall Experience
9.65
Overall experiences shared were mostly positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:46

Property Description

Location & Surroundings
Pousada Caracol is ideally situated near top attractions like Stone Church and Festivals Palace.

Comfortable Accommodation
Guests can expect cozy rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms.

Delicious Breakfast
Start your day right with a delicious buffet breakfast during your stay at Pousada Caracol.

To experience a memorable stay in Canela, book your room at Pousada Caracol now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for R$ 60 per person per night when using an existing bed.
    People no matter the age stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1088 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
G
Gabriele couple br
9
Nossa estadia foi muito agradável
Pros:

Limpeza e organização da pousada. O chuveiro é maravilhoso, pegamos dias frios então correspondeu às nossas necessidades.

Cons:

A tv perdia o sinal com frequência e smart tv desatualizada. Os travesseiros não eram tão confortáveis mas o restante nos agradou muito

2026-05-23 via Nuitee
R
Rosane solo_traveller br
10
Pros:

De tudo

2026-05-22 via Nuitee
C
Costa Silva solo_traveller br
9
2026-05-22 via Nuitee
N
Noemi solo_traveller br
10
2026-05-21 via Nuitee
C
carla family_with_children br
10
amei hospedagem!!!
Pros:

amei a pousada - silêncio, no meio da natureza, tudo lindo

2026-05-19 via Nuitee
L
Leandro solo_traveller br
10
2026-05-19 via Nuitee
S
Sergio solo_traveller br
9
Pros:

Lugar isolado e bem silencioso. Os funcionários são atenciosos.

Cons:

O quarto não tem cortina black-out e fica claro à noite.

2026-05-18 via Nuitee
T
Tatiane couple br
9
Perfeita
Pros:

Fui bem atendida, meu marido e eu somos viajantes de moto e acabou que tivemos um imprevisto em São Paulo que nos fez atrasar, só conseguimos chegar 1 dia após o combinado, mas eles foram compreensivos e não deixaram a gente perder uma diária, não tenho o que reclamar a pousada é linda café da manhã gostoso e funcionários educados, a pousada fica uns 15 minutos +ou - do centro de canela, amamos pretendo voltar e recomendo

2026-05-18 via Nuitee
J
Jefferson couple br
10
Aconchegante e acolhedora
Pros:

Gostei de tudo, pois atendeu perfeitamente ao custo benefício e o café da manhã é farto e gostoso. Achei melhor que muitos hotéis por aí.

2026-05-18 via Nuitee
R
Renato solo_traveller br
10
Pros:

Cama muito confortável

Cons:

Pouca opção no café da manhã

2026-05-17 via Nuitee
E
eduardo solo_traveller br
9
Ótimo
Pros:

Ótimo

Cons:

Ótimo

2026-05-16 via Nuitee
G
Gilvani family_with_children br
8
Pousada para casais
Pros:

Equipe maravilhosa. Café da manhã excelente. Roupa de cama boa. Ducha do chuveiro forte e com aquecimento rápido. Quarto aconchegante. Localização fora do perímetro urbano.

Cons:

Quarto térrio, durante a noite o barulho do encamento, ar e movimentos dos quartos de cima é audível. Toalhas. Limpeza do banheiro durante a estadia.

2026-05-16 via Nuitee
G
Gabriel couple br
9
2026-05-13 via Nuitee
R
RicardoMattos solo_traveller br
9
2026-05-13 via Nuitee
C
Celio solo_traveller br
10
Pros:

Localização, limpeza, café, funcionários,

Cons:

Só melhorar um pouco o acabamento do banheiro

2026-05-12 via Nuitee
F
Francisco Jose extended_group br
10
2026-05-12 via Nuitee
A
André solo_traveller br
7
Pros:

Custo benefício é o que mais me agradou na hospedagem, calefacão também funciona bem.

Cons:

Limpeza do quarto não estava bom e esperava mais do café da manhã.

2026-05-12 via Nuitee
E
Emerson solo_traveller br
10
2026-05-10 via Nuitee
T
Thome family_with_children br
10
Viagem inesquecível
Pros:

Gostamos de tudo, desde a chegada, check in, o ambiente, o atendimento, sem nada a reclamar...

2026-05-10 via Nuitee
R
RAFAEL family_with_children br
8
Hospedagem justa
Pros:

Da cama.

Cons:

Localização, falta de elevador e do odor do ralo do banheiro.

2026-05-08 via Nuitee