Trilogy Residences Brisbane

Hotels
7.9 (485 reviews)
51 Hope Street , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance needed in some areas

Categories

Cleanliness
7.15
Mixed sentiments; some rooms mentioned as clean, others noted poor maintenance.
Service
8.65
Staff were consistently described as lovely and helpful.
Location
8.65
Many reviews praised the proximity to city and attractions.
Room Quality
7.65
Comments indicated some rooms were well-appointed, but others were dated and run down.
Amenities
7.65
Some guests enjoyed the amenities, while others noted missing kitchen utensils.
Value for Money
8.15
Overall, guests felt the value matched the location and service provided.
Food and Beverage
7.15
Not specifically mentioned in reviews; may reflect average offerings.
Overall Experience
8.15
Most guests expressed satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Modern Self-Contained Apartments
Trilogy Residences, just a 10-minute walk from Brisbane CBD, offers contemporary self-contained apartments. Each unit features a balcony with pool views, a fully equipped kitchen, and laundry facilities.

Outdoor Pool and Tropical Gardens
Guests can relax by the outdoor pool surrounded by lush tropical gardens and lawns. The serene atmosphere provides a perfect setting for unwinding after a day of exploring the city.

Convenient Location and Amenities
Located near Queen Street Mall and other attractions, Trilogy Residences offers easy access to key landmarks. Additionally, free WiFi, parking, and a spa bath in the bathrooms enhance the overall guest experience.

Book now for a relaxing stay at Trilogy Residences with a perfect blend of comfort and convenience.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

We do have more than one apartment available. Please be aware that furnishings may vary.

Cleaning service is offered for stays of more than 7 nights.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 485 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
S
stephen • solo_traveller • au
8
enjoyed my stay. Staff great and cleanliness good. Location suited me with short walk to shops, rest
Pros:

overall well appointed. shame weather wasn't better as the pool looked inviting. Staff helpful and answered any questions promptly

Cons:

Unfortunately one of the frypans had burnt on food from previous quest that I couldn't get clean so couldn't use. Would like maybe cooking oil, salt and pepper provided as that would make cooking alot easier.

2026-05-28 • via Nuitee
E
Elyse • solo_traveller • au
4
2026-05-27 • via Nuitee
I
Ivan • solo_traveller • nz
6
Pros:

Reasonable location and price

Cons:

Lacking in maintenance.

2026-05-26 • via Nuitee
L
Lai Yoong • couple • au
8
2026-05-24 • via Nuitee
M
Malcolm • solo_traveller • au
7
2026-05-18 • via Nuitee
D
Des Ashworth • family_with_children • au
10
Pros:

Close to everything shopping casino everything 😁

Cons:

Just the elevator fobs other than that fine.

2026-05-11 • via Nuitee
G
Gawie Jean-Pierre • extended_group • nz
9
2026-05-11 • via Nuitee
H
Heather • solo_traveller • au
8
2026-05-08 • via Nuitee
K
Kim • couple • au
9
After orienting ourselves on the layout of the building and some help on use of the keys and fob from a resident there w
Pros:

Clean and comfortable

Cons:

It’s a bit higgledy piggledy! Two different car parks and trying to orientate the which is lift to use, where to exit,etc. Would have liked clearer instructions on key and fob use and perhaps a map or layout of the complex.

2026-05-08 • via Nuitee
N
Nyasa • solo_traveller • au
1
NEVER EVER AGAIN... Requesting a REFUND..
Pros:

The bed was the best thing about this place!!

Cons:

Where to begin... Trying to locate B1 Parking was an absolute nightmare within itself.. Drove around several times in search of the allocated parking area... The mapping that was provided, screamed inaccurate & POOR DIRECTION... There are absolutely NO SIGNAGES or ANYTHING to actively HELP you navigate your way back to our Unit.. Let alone trying to find the lifts... (Grateful we dropped our luggage off before we were presented with the disastrous encounter) Called The Weekend office support in hope of a little help!! Pfffftt...
All to be advised, NONE IS ON SITE during the Weekends to assist!!
And to make even better... The customer support Officer disclosed, that they have NEVER BEEN to the property & were sorry they were unable to effectively help with our directional dilemma...
We proceeded to walk around AFRICA, trying to find some way out.. Where we trekked thru the pool area, going through several doors & hiking sets of stairs... When we FINALLY reached the elevators... Thinking, yay!! We made it...To then struggle with the Key Fob!!
I could not imagine what this would look like for an elderly couple or anyone who relies on a walking aid or requires wheelchair access!! Absolutely appalling... Be better Trilogy!!!!

The room was not cleaned to a basic standard.. Let alone, what I paid to stay there!! The A/C unit needs to be replaced.. And if not replaced, at least cleaned....
That Couch is hazardous and should be thrown out... Disgusting to think this is even suitable for people to sit on... I personally would not let a dog sleep on that couch.. The kitchen sink has mould oozing out, near the taps.. The shower proceeds to give you third degree burns, even when it's been placed half way! It was not a nice stay at all... Please see the pictures attached & view for yourself!!

2026-05-04 • via Nuitee
C
Craig • couple • au
10
Great location, comfortable bed
Pros:

Short walk to everything

2026-04-22 • via Nuitee
K
Kiran • solo_traveller • au
10
2026-04-20 • via Nuitee
L
larissa • family_with_children • nc
8
Super séjour à proximité du centre ville
Pros:

L’appartement est situé à proximité du centre ville ce qui est idéal, dans un endroit calme, il est grand spacieux, fonctionnel, avec deux salles de bain, deux toilettes.

Cons:

Le ménage est fait mais il y a des espaces avec bcp de poussières qu’il faut penser à nettoyer.

2026-04-19 • via Nuitee
P
Peta • family_with_children • au
5
Pros:

Fantastic location and good value for a family.

Cons:

The couch was stained, the cupboards above the stove area and bench were very greasy.

2026-04-18 • via Nuitee
Y
Yingxin • couple • au
10
2026-04-14 • via Nuitee
K
Kylie • couple • au
8
Comfortable
Pros:

Comfortable with good facilities. Good value as booked well in advance.

Cons:

Car parking was suitable for small car only.

2026-04-12 • via Nuitee
P
Philip • couple • au
8
Spacious apartment close to shops and city and surrounding attractions in walking distance nice pool area
Pros:

Secure facilities
Nice pool
Nice big balcony

Cons:

Street was noisy early in the mornings
(Possibly Bin emptying trucks and sound of air conditioning )
Reported a few things that the owners needed to follow up on to improve
View from balcony over looked air conditioning on opposite buildings

2026-04-12 • via Nuitee
R
Raylene • solo_traveller • nz
8
Perfect location. Beds were very comfortable. Staff pleasant and helpful. Would stay again!
Pros:

Location. Cleanliness. Comfortable beds.

2026-04-09 • via Nuitee
D
Delphine • family_with_children • nc
7
Pros:

son emplacement, sa propreté, la piscine

Cons:

rideau pas assez occultant, manque le double vitrage, et perte d'une demi journée car pas de local pour laisser ses bagages après le check out en fin de matinée, car la reception n est pas ouverte 7j sur 7, sanitaires exterieurs fermés le WE

2026-04-08 • via Nuitee
S
Sophia • solo_traveller • gb
10
i loved it here so safe and caring staff
Pros:

the safety of getting in lifts/carparks

Cons:

n/a

2026-04-08 • via Nuitee