Khamsum Inn

Hotels
8 (60 reviews)
P.O 810, Thimphu, Bhutan , Thimphu , bt

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Central location (heart of the city)
Attentive and exceptional staff/manager
Quick response to requests
Good hotel facilities
Cons:
Loud karaoke/bar noise late at night (until 3 am)
Poor or insufficient soundproofing
Air conditioning not working in at least one room
Staff did not take full ownership of the noise issue

Categories

Cleanliness
8
Not mentioned in reviews; standard quality for this hotel tier.
Service
9.5
Consistently praised: several guests highlight excellent, attentive staff and an exceptional manager; one guest noted poor handling of a noise complaint.
Location
8.5
Central, desirable location ('heart of the city') praised, but one guest reported severe late-night noise from an adjacent karaoke bar.
Room Quality
6.5
Room comfort impacted by a non-working air conditioning unit and noise that prevented sleep for one guest; other mentions of facilities are positive but room issues are significant.
Amenities
8.5
Hotel facilities ('instalaciones') noted positively and described as resourceful; however, an AC failure affected perceived amenity quality for one stay.
Value for Money
8
Not mentioned in reviews; standard quality for this hotel tier.
Food and Beverage
8
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7
Mixed impressions: excellent staff and convenient location, but disruptive late-night noise and an AC failure materially harmed the stay for at least one guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:54

Property Description

Prime Location in Thimphu
Khamsum Inn, conveniently situated in Thimphu, offers easy access to popular landmarks like the Memorial Stupa, Tashichho Dzong Fortress, and Buddha Point, making it an ideal choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
The rooms at Khamsum Inn are equipped with all the essential amenities for a relaxing stay, including a flat-screen TV, cozy seating area, heater, electric kettle, and minibar. The private bathrooms feature a bathtub, shower, and complimentary toiletries for added convenience.

Exceptional Services and Dining Options
With a 24-hour front desk, bar, meeting facilities, tour desk, and luggage storage, Khamsum Inn ensures that guests have everything they need for a comfortable stay. Indulge in delicious multi-cuisine at Khamsum Inn & Bar or opt for private dining with room service available for a personalized experience.

Book your stay at Khamsum Inn now and experience comfort and convenience in the heart of Thimphu.

Important information:

Please note that if the payment is done via credit card at the hotel, there will be 3.5% additional charges on total amount as bank charges.

Please note that people driving to Bhutan are required to obtain an entry permit from the immigration office (open from Monday to Friday: 9 AM - 4 PM) (Closed on Saturday, Sunday and Government holidays).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBH

Location

Guest Reviews

8
Based on 60 reviews
Cleanliness: 8
Service: 9.5
Location: 8.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
M
Marta • solo_traveller • es
7
2026-07-09 • via Nuitee
R
Reem • solo_traveller • us
1
Loud music all night long
Pros:

Nothing

Cons:

STAY AWAY. The hotel is adjacent to a karaoke bar that is open 7 days a week until 3 am. I could not sleep. Earplugs were not sufficient. On top of that, AC was not working! When I complained about the loud music, they blamed it on the karaoke bar for not listening and installing sound proofing because they complained to them many times (due to unhappy hotel guests like myself). The hotel did not own it up and install sound proofing themselves.

2026-06-23 • via Nuitee
S
S S • family_with_children • in
10
2026-04-21 • via Nuitee
S
Sourav • couple • in
10
Beautiful, peaceful, resourceful
Pros:

This first think you like about this property is the location which is at the heart of the city.
Secondly the staff and their hospitality
Thirdly the manager she is exceptional

Cons:

Nothing as such

2026-04-21 • via Nuitee
B
Beatriz Cecilia • couple • co
9
ATENCION DEL PERSONAL MARAVILLOSA
Pros:

La atencion del personal, la agilidad para atender requerimientos, las instalaciones del hotel

2026-04-14 • via Nuitee
R
Rahman • couple • bd
8
Pros:

Cleanliness

Cons:

Background view

2025-09-29 • via Nuitee
• couple • bt
9
Pros:

Wifi and facilities

Cons:

Bed was making a lot of sounds

2025-09-28 • via Nuitee
M
Manjunatha • extended_group • in
8
Decent value for money stay
Pros:

Nice location close to market area

Cons:

Staff were could be more friendly

2025-09-16 • via Nuitee
P
Palash • solo traveller • in
10
Exceptional
Pros:

The staff

Cons:

Nothing really.

2025-06-26 • via Nuitee
S
Sengupta • young couple • in
6
Pleasant
2025-05-02 • via Nuitee
S
Shivani • with friends • in
10
Best place to stay at Thimphu. Staff were so humble and polite.
Pros:

The hotel is in the city centre. All the markets and the places were near this hotel.

2025-04-19 • via Nuitee
S
Shui • young couple • gb
6
Pleasant
Pros:

Courteous staff

Cons:

Really noisy. Loud music playing till 2am, hotel located next to karaoke bar, no proper sleep

2025-04-16 • via Nuitee
M
Mr • group • bd
10
Exceptional
2025-04-10 • via Nuitee
S
Sakib • young couple • bd
10
Exceptional
2025-04-08 • via Nuitee
H
Hassan • solo traveller • ca
10
Exceptional
2025-03-14 • via Nuitee
S
Sonam • solo traveller • gb
9
Superb
2025-03-04 • via Nuitee
I
Inga • solo traveller • ee
7
Good central option
Pros:

Convenient central location
Comfortable and welcoming

Cons:

Noise coming from nearby karaoke bars at night

2025-02-26 • via Nuitee
B
Beatrix • with friends • us
10
Exceptional
Pros:

Lovely staff, reasonable prices. Made our stay in Bhutan so lovely.

2025-02-08 • via Nuitee
H
Hung • solo traveller • us
10
Exceptional
2024-12-23 • via Nuitee
Y
Yeshi • with friends • bt
9
Superb
2024-12-11 • via Nuitee