Comfort Hotel São Caetano

Hotels
•
Comfort
8.7 (390 reviews)
Alameda Terracota, 250 , São Caetano do Sul , BR
+55 11 2842-1710

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service inefficiencies
Limited breakfast options

Categories

Cleanliness
7.88
Several reviews mentioned poor cleanliness and issues with towels and linens.
Service
9.35
General sentiment indicates friendly staff, despite some service issues mentioned.
Location
9.39
Many reviews highlight great location as a strong positive.
Room Quality
8.34
Room quality was generally praised, though some complaints were noted about amenities.
Amenities
8.37
Amenities received mixed feedback; some positives but with notable deficiencies.
Value for Money
8.83
Value perceived as decent, with some mentions of high prices.
Food and Beverage
8.38
Breakfast service had issues, impacting overall food experience.
Overall Experience
9.05
Experience mixed; some good aspects but notable service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Convenient Location

Located in São Caetano do Sul, just 10 km from São Paulo, Comfort Hotel São Caetano offers easy access to the city while providing a peaceful retreat. Situated right in front of Park Shopping São Caetano mall, guests can enjoy shopping and entertainment just steps away.

Modern Amenities

With free WiFi, an on-site restaurant, fitness centre, and 24-hour room service, guests at Comfort Hotel São Caetano can expect a comfortable and convenient stay. Each room is equipped with a TV, private bathroom, and complimentary toiletries for a relaxing experience.

Extra Services

In addition to the standard amenities, the hotel offers complimentary wi-fi internet, a full breakfast, and a fully equipped gym. Guests can also take advantage of parking and laundry services for an added level of convenience.

Book your stay at Comfort Hotel São Caetano now for a memorable experience in São Paulo!

Important information:

Children up to 7 years old is free of charge if sleeping on their parents bed for eligible rooms.

We are Pet Friendly, small pet (up to 10kg) in all room categories and medium/large pet (over 10kg) only in the Luxury or Superior categories PcD, with additional charge in the daily rate (required vaccination document). We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.7
Based on 390 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
N
Neto • solo_traveller • br
10
Pros:

Localização

2026-09-16 • via Nuitee
R
Rebeca • solo_traveller • br
9
2026-09-08 • via Nuitee
K
Kelvin • solo_traveller • br
10
2026-09-07 • via Nuitee
M
Michael • solo_traveller • br
4
Precisa smelhorar as condições do banheiro.
Pros:

Cafe da manha e as pessoas.

Cons:

Me colocaram em um quarto onde o banheiro nao tinha box. Tinha uma cortina de plástico e quando iamos tomar banho o banheiro ficava cheio de agua, tinham colocado rolinhos de toalha no chao para que a água não pudesse passar, mas nao adiantava. Tivemos risco de se acidentar devido a agua no banheiro após o banho.
Que pelo menos deixasse um rodo para podermos tirar a agua do banheiro.

2026-09-06 • via Nuitee
M
Marcelo • couple • br
5
Pros:

Localização

Cons:

o quarto tinha cheiro que estava fechado há muito tempo ou que havia sido higienizado há um bom tempo. Os travesseiros tinham um cheiro desagradável.

2026-09-01 • via Nuitee
L
Luiz • solo_traveller • br
9
2026-08-28 • via Nuitee
E
Eduardo • solo_traveller • br
8
2026-08-27 • via Nuitee
M
Marcos Salas • solo_traveller • br
10
2026-08-24 • via Nuitee
E
Ericky • couple • br
8
Pros:

Quarto limpíssimo e confortável.

Cons:

Café da manhã já foi excelente, mas está cada vez mais fraco, infelizmente.

2026-08-17 • via Nuitee
J
JOSE AUGUSTO • solo_traveller • br
9
Pros:

Conforto

2026-08-16 • via Nuitee
M
marcia • solo_traveller • br
10
2026-08-13 • via Nuitee
S
Savio Luiz Silva • solo_traveller • br
8
Pros:

Sobre o café eu senti falta do cappuccino, normalmente, mesmo hotéis mais simples possuem aquelas máquinas para escolher café, cappuccino, latte etc.. Bacon também.

2026-08-11 • via Nuitee
M
Marcos • extended_group • br
10
Pros:

Excelente localização. Café da manhã satisfatório. Acomodação bem limpa.

2026-08-10 • via Nuitee
B
Bruna • solo_traveller • br
8
Pros:

O hotel é confortável e com localização muito prática. O pessoal é muito simpático também.

Cons:

Primeira vez que eu vejo um hotel cobrar por empréstimo de utensílios (talheres e copo, 10 reais por utensílio).

2026-08-06 • via Nuitee
N
NELSON • solo_traveller • br
10
2026-08-04 • via Nuitee
G
Gustavo • extended_group • br
9
2026-07-25 • via Nuitee
F
Fabiola • couple • br
10
2026-07-20 • via Nuitee
E
Emilene • solo_traveller • br
7
Foi cansativa por não conseguir dormir.
Pros:

Quarto bonito confortável
Café d amanhã ótimo

Cons:

O ar condicionado é tão barulhento q não consigo usá-lo. Daí não durmo bem.

2026-07-11 • via Nuitee
P
Parreira • solo_traveller • br
10
2026-07-06 • via Nuitee
C
CELSO DALTO • extended_group • br
4
2026-07-06 • via Nuitee