The Umbrella House

Hotels
Independent
9.8 (31 reviews)
73/185 Moo 3 Kamala Beach, Kathu, Kamala, Phuket, 83150 , Kamala , TH

Facilities

Boat tours nearby
Health or beauty spa nearby
Parasailing nearby
Area shuttle (surcharge)
Terrace
Garden
Luggage storage
Street parking
Wheelchair accessible
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Extremely helpful and friendly host (Bon)
Very clean rooms
Close to beach (5–10 min walk) and restaurants
Quiet, peaceful location
Comfortable rooms with balcony
Small pleasant pool
Good local recommendations from staff
Good value for money
Cons:
No hotel breakfast served
Occasional street noise at night (reported on higher floors)
Short walk to beach requires crossing a busy road

Categories

Cleanliness
10
Repeated mentions of very clean rooms and highest level of cleanliness across multiple reviews ("very clean", "Czystość- zdecydowanie najwyższy poziom", "well cleaned").
Service
10
Consistently outstanding host service (Bon/manager repeatedly described as kind, helpful, extremely attentive and the highlight of stays; staff helped with luggage and local recommendations).
Location
10
Praised as quiet and well placed — about 5–10 minutes' walk to the beach, close to restaurants and shops while isolated from noise; minor mentions of crossing a busy road and occasional night traffic noise but overall location is excellent.
Room Quality
10
Rooms described as clean, comfortable and spacious with balconies and seating; several guests noted rooms with pool access and daily water bottles.
Amenities
10
Small but pleasant pool, pool-access rooms, bottles of water provided daily and attentive in-house assistance; overall amenities praised as fit for a calm, boutique property (no hotel breakfast noted — see Food & Beverage).
Value for Money
9.9
Multiple comments indicate good value (e.g., "Bra och prisvärt"); guests reported satisfaction with price vs. quality and service.
Food and Beverage
8.5
Hotel generally does not serve breakfast (guests noted nearby bakery options); host provides strong restaurant recommendations but on-site F&B offerings are limited.
Overall Experience
10
Overwhelmingly positive overall — guests emphasize the personal, helpful host, comfortable clean rooms, pleasant pool and quiet location, leading to excellent stays and repeat intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 11:29

Property Description

Discover your perfect getaway at The Umbrella House, where comfort meets convenience in stunning Kamala.

Relax in Style
Unwind in one of our 7 air-conditioned guestrooms, each designed for your comfort and equipped with safes and desks. Daily housekeeping ensures a refreshing environment throughout your stay.

Unbeatable Amenities
Enjoy our outdoor pool, perfect for a refreshing dip after a day of exploring. Our 24-hour airport shuttle service and area shuttle options make travel a breeze, while free self-parking adds to your convenience.

Explore the Best of Kamala
Positioned just a short drive from beautiful beaches like Kamala, Surin, and Patong, your stay offers the ideal blend of relaxation and adventure.

Don't miss out on the opportunity for an unforgettable experience at The Umbrella House—book your stay today!

Important information:

  • Pool access available from 10 AM to 6:30 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

9.8
Based on 31 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.9
Food and Beverage: 8.5
Overall Experience: 10
H
Hannah solo_traveller us
10
wonderful, personal stay in a comfortable room.
Pros:

the owner was so kind and helpful throughout my whole stay. as a solo traveler, he made sure to give me all his top recommendations and made sure i was comfortable in my room.

2026-04-01 via Nuitee
D
David family_with_children au
10
Pros:

Bon, the hotel.mamager, is an excellent host, he ensured that my entire trip was trouble free, and his recommendations for local services was spot on!

2026-03-28 via Nuitee
H
hans couple nl
10
wat we verwachtten vonden we hier
Pros:

strand: prima, ruimte genoeg en niet te druk. te voet 10 minuten lopen vanaf hotel. helaas geen douches
zwembad: klein maar goed om even af te koelen.
kamer: goed toeven. met balkon en zitjes
personeel: erg behulpzaam. vriendelijk en gastvrij
ligging: erg rustig

Cons:

voor ons verblijf van een week zijn er geen min punten

2026-03-23 via Nuitee
S
Steven couple us
10
Excellent Host!
Pros:

Bon was the best. He makes the place. It is clean and comfortable.

2026-03-20 via Nuitee
R
Rick couple nl
10
Rust, schoon en comfortabel met een super gastheer.
Pros:

Een fijne, rustige plek in het drukke Phuket. Bon, de gastheer geeft goede tips, is ontzettend vriendelijk denkt mee en helpt je graag.

2026-03-14 via Nuitee
B
Bernadeta couple pl
10
Idealne miejsce dla osób ceniących spokój
Pros:

Personel- obiekt sam w sobie jest świetny, ale jego największą siłą są ludzie. Bon pomógł nam w wielu sytuacjach, również dzięki jego rekomendacjom trafiliśmy do restauracji Nana Kitchen, gdzie jedliśmy absolutnie najlepsze dania podczas całego 3-tygodniowego pobytu w Tajlandii.
Czystość- zdecydowanie najwyższy poziom. Pozostałe hotele, w których się zatrzymaliśmy podczas podróży, powinny brać przykład.
Lokalizacja- blisko plaży i restauracji, ale jednocześnie odizolowany od hałasu
Spokój- hotel jest bardzo kameralny

Cons:

Nie, wszystko jest bardzo dobrze przemyślane

2026-03-07 via Nuitee
K
Korovin couple ru
9
Чисто, уютно, просторно и супер персонал!
Pros:

1. Администратор отеля - сама любезность и доброжелательность. Он искренне рад помочь и услужить. Очень приятно. Чемоданы с готовностью и поднял на 2 этаж и спустил. 2. Чистые просторные номера с балконом. 3. Во дворе небольшой бассейн.

Cons:

До пляжа минут 8. Надо перейти оживленную трассу. Но это мелочь.

2026-03-02 via Nuitee
M
Maria couple se
9
Bra och prisvärt.
Pros:

Läget var perfekt. Mr Bon som tog emot var hjälpsam, trevlig och hade tips på restauranger i närområdet. Vi bodde i rum med pool i anslutning. Välstädat!

Cons:

Inget då vi visste att de inte serverade frukost. Bageri i närheten med olika frukostmenyer.

2026-03-02 via Nuitee
K
Kurt couple at
8
Alles Top
Pros:

Alles Top, sehr sauber und sehr bemüht

Cons:

Leider teils lauter Straßenlärm in der Nacht teilweise hörbar zumindest im 3 ten Stock

2026-03-01 via Nuitee
K
Krisztián couple hu
10
I will just go here next time
Pros:

Very clean, and Mr. Bon is the kindest, most helpful person I have ever met. I highly recommend it!

Cons:

There was no such thing

2026-02-26 via Nuitee
C
christophe family_with_children fr
10
Hôtel parfait pour nous
Pros:

Tous l'accueil de "bon" était vraiment super
Très gentil et serviable vraiment aux petits soins pour ces clients
La chambre était parfaite nous avions celle avec accès piscines des bouteilles d'eau chaque jour
La piscine était très agréable pour se rafraîchir car un peu à l'ombre l'après midi
Emplacement parfait et assez calme à 5 min à pieds de la plage

Cons:

Rien

2026-02-14 via Nuitee
F
FURET couple fr
10
Pros:

Super accueil, établissement très propre, agréable, bien placé et merci à Chris pour tous les bons conseils 😊

2026-02-14 via Nuitee
G
Guillermo couple cr
10
Pros:

great location, near all shops, but away from the noise. Bon, our host, was incredible. we arrived late and he wait for my wife and me, with a beverage and very good tips. room was very nice, clean and comfortable.

2026-02-11 via Nuitee
J
Jasmine Virjee family_with_children se
10
Pros:

Mr Bon is a very nice and helpful .. He really take care of his guests.

The pool.

Cons:

.

2026-01-28 via Nuitee
V
Victor couple dk
10
Wonderful host and room
Pros:

We loved our stay! The room was very clean and was actually better than the photos. A huge thanks to the owner/receptionist who was so welcoming and helpful with recommendations for the area and providing excellent service.

Cons:

You have to cross a very busy main road to reach the beach and most of the restaurants. Also, the pool area is in the shadow most day and, but it didn't bother us as we were prepared for it.

2026-01-28 via Nuitee
S
Shirley couple gb
10
Perfect, our first time in Kamala & the Unbrella House made it memorable.
Pros:

Great location near shops but only a 8min walk to the lovely sandy beach. Property was spotlessly clean, bed very comfortable, beach towels supplied as was tea/coffee & water. We had a great balcony with a lovely view. Ben our host was polite, helpful & knowledgeable. Property modern well decorated & you felt very safe.
Perfect stay for us.

Cons:

Everything was great, yes there were stairs to our room as we were on the 3rd floor but it was our bit of fitness & wasn’t a problem for us.

2026-01-18 via Nuitee
V
Victoria family_with_children gb
10
2026-01-12 via Nuitee
R
robert family_with_children ca
10
Pros:

Accueil et propreté des lieux.

2026-01-10 via Nuitee
V
Valentina couple it
10
The Umbrella House come una seconda casa!
Pros:

Accoglienza top! Ben, il gestore dell’hotel, è stato molto gentile e disponibile ad accogliere ogni nostra richiesta o dubbio. Ci ha persino dato la disponibilità di lasciare le valigie in hotel al momento del check out mentre noi abbiamo avuto la possibilità di goderci un’ultima mattina a mare a Kamala Beach. Stanza bella (avevamo quella a bordo piscina), pulitissima e posizione ottima. Se dovessimo capitare da queste parti torneremo sicuramente!

Cons:

Nulla, era tutto perfetto

2026-01-10 via Nuitee
A
Alioune couple fr
10
2026-01-06 via Nuitee