Crown Garden Hotel

Hotels
7.3 (214 reviews)
PT302 & 303 Jalan Kebun Sultan , Kota Bharu , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.3
The room was not properly maintained, with reports of ants and unclean dishes.
Service
8.3
Good staff! Very friendly and helpful front desk staff.
Location
8.8
Location is ideal, close to attractions.
Room Quality
6.3
Issues with room upkeep and ants present.
Amenities
7.3
Standard offerings with some services noted as good.
Value for Money
7.3
The price is reasonable for a basic stay.
Food and Beverage
7.8
More choices of fruits & local Kelantanese menu are appreciated.
Overall Experience
7.3
Mixed reviews, highlighting both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:28

Property Description

Convenient Location
Situated near popular attractions like Handicraft Village and Craft Museum, guests can easily explore Kota Bharu.

Modern Amenities
From free WiFi to flat-screen TVs, all rooms are equipped with essential amenities for a comfortable stay.

Diverse Dining Options
Guests can enjoy a variety of cuisines at the on-site restaurant, catering to different preferences.

Book now at Crown Garden Hotel for a hassle-free stay in Kota Bharu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 214 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.3
N
Nurul Izyan • couple • my
7
2026-06-29 • via Nuitee
M
Muslim • couple • my
10
2026-06-25 • via Nuitee
C
Che Sulaiman • solo_traveller • my
7
2026-06-24 • via Nuitee
K
Kamal • solo_traveller • my
10
2026-06-22 • via Nuitee
T
Teh • solo_traveller • my
4
Pros:

Price

Cons:

Noisy

2026-06-22 • via Nuitee
A
Alias • extended_group • my
8
Good
Pros:

Everthing

Cons:

None

2026-06-16 • via Nuitee
Z
Zamri • solo_traveller • my
9
Pros:

staff very helpful

Cons:

nothing

2026-06-03 • via Nuitee
F
Fairos • solo_traveller • my
8
Pros:

Strategic location

2026-06-01 • via Nuitee
H
Harith • couple • my
10
Pros:

Everything just so perfect. 100% recommended!

Cons:

Nothing

2026-06-01 • via Nuitee
C
chan wei tar • solo_traveller • my
2
Pros:

位置很方便

Cons:

进房就一股很重的味道，被单感觉是没换有汗味，冷气开了更惨，冷气霉味很重，除了位置很好，其他的都不行

2026-05-29 • via Nuitee
S
salsagrace • solo_traveller • my
5
Will not stay again
Pros:

Location

Cons:

No hot water in our shower and the bath towels are stained

2026-05-28 • via Nuitee
W
Wong • extended_group • my
8
Quite comfortable with reasonable facilities.
Pros:

Parking lots are available , restaurants , pharmacies , shops and some tourist spots are within walking distance.

Cons:

It would be greatly appreciated if maintenance issue could be resolved bduring the stay

2026-05-26 • via Nuitee
R
RIZALMAN • solo_traveller • my
7
Pros:

Dekat tempat tumpuan

Cons:

Bilik kotor cat terkopek

2026-05-23 • via Nuitee
M
Mohd nohaizad • solo_traveller • my
9
2026-05-12 • via Nuitee
N
Noor Mazian • couple • my
6
2026-05-09 • via Nuitee
H
HP • couple • my
8
2026-05-05 • via Nuitee
M
Mohd Idham • solo_traveller • my
6
Pros:

Overall, the hotel was good. However, I don’t understand why the air conditioning can only be set to 20°C. When my mother and I stayed overnight, the room was very hot, and we had to open the window because the air circulation was poor.
I also read another guest’s comment mentioning that the air conditioning is fixed at a certain temperature, and it turned out to be true. Unfortunately, I did not feel comfortable and did not fully enjoy my stay here.

Cons:

Location

2026-05-05 • via Nuitee
C
CHIA • solo_traveller • my
8
Overall a pleasant stay.
Pros:

Strategic location within the China Town. Walking distance to local eateries and amenities like bank & pharmacies.

Cons:

Bathroom is really small. Room is not quite soundproof, can hear people talking from the next room.

2026-05-03 • via Nuitee
Z
Zuraishah • solo_traveller • my
9
Pros:

Comfortable, clean & helpful staff

Cons:

The aircond in the room was not as cold as I would like to (min temp was set at 20c). But at night was ok. No eateries within walking distance.

2026-04-26 • via Nuitee
C
CHAI • solo_traveller • my
8
2026-04-20 • via Nuitee