The Paddocks Hotel

Hotels
7.6 (292 reviews)
Paddocks Hotel, Ross on Wye , Symonds Yat , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.35
Specific sentiment from text: Several reviews mentioned cleanliness issues including dust, cobwebs, and tired facilities.
Service
9.35
Specific sentiment from text: Many reviews praised the friendly staff and good service.
Location
9.85
Specific sentiment from text: Multiple reviews highlighted the excellent location.
Room Quality
6.85
Specific sentiment from text: Rooms described as tired and outdated with some maintenance issues.
Amenities
7.35
Specific sentiment from text: Amenities were lacking, with restaurant being closed on certain occasions.
Value for Money
7.85
Specific sentiment from text: Some reviews indicated it was good value for a last-minute stay but concerns about overall quality.
Food and Beverage
5.35
Specific sentiment from text: Significant complaints about food availability and quality.
Overall Experience
7.85
Specific sentiment from text: Mixed experiences, with some enjoyable aspects but serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:30

Property Description

Charming Accommodation in Symonds Yat

Garden Oasis: The Paddocks Hotel offers a serene garden, perfect for unwinding after a day of exploration.

Cozy Rooms with Views: Enjoy comfortable rooms with the option of picturesque garden views, ensuring a relaxing stay.

Outdoor Adventures: Located near hiking and cycling spots, guests can easily immerse themselves in the beauty of Symonds Yat.

Ready to experience a tranquil retreat at The Paddocks Hotel?

Important information:

Please note that the restaurant is closed on Mondays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 292 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.85
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 5.35
Overall Experience: 7.85
S
Sue • family_with_children • gb
9
Everything was as it said.
Pros:

The staff were excellent.

Cons:

Nothing

2026-07-25 • via Nuitee
D
Dimond • solo_traveller • gb
1
Pros:

Nothing.

Cons:

The staff were very bad mannered. When we arrived at the hotel, we were confronted by the assistant manager, who didn't greet us in a nice way, we weren't told about checking out times, breakfast times, fire exits and before he would even let us near our room, he insisted that we had to go back to the car park to place a permit in our cars. When we got back in the hotel, he didn't show us to our room. He was very rude. The room was dirty, which I have photos of, dead bugs on the window sills (inside & out) in the bedroom and the bathroom. Also, a few live bugs on the bathroom. The toilet roll was empty and the towels had makeup on them which wasn't mine. Overall, it was a horrendous stay and I wouldn't recommend it to anyone!!

2026-07-24 • via Nuitee
C
Clive • couple • gb
9
The hotel was good and staff were excellent
Pros:

Breakfast was excellent, staff were very helpful, warm and friendly.

Cons:

Room was a small, door to the bathroom was not fixed porperly, the fan was not fully operational.

2026-07-21 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-07-19 • via Nuitee
A
Adam • couple • gb
8
Would deffo stay again, think the price is more for the location rather than quality of room however it was a very nice
Pros:

Property smelt amazing, lots of tea and coffee facilities, show and bath freebies, plenty of towels, bed was amazingly comfortable. Location is beautiful

Cons:

Tv in a silly place without able to hinge move it it’s on the wall in the corner making you having to crick your neck.

Booked last minute as working away but staff had to “check the room” because I’d booked through booking.comI would of thought all room should be ready for service not to be checked if room is ready

Everything else was perfect

2026-07-18 • via Nuitee
J
Jeremy • couple • gb
8
2026-07-17 • via Nuitee
S
Sherie Lynn • couple • gb
4
ok
Pros:

Staff are accommodating

Cons:

The cleanliness and smell in the room have gone down. I used to stay in this hotel in past, and both previous stays were exceptional. I think this hotel has changed ownership, and the quality is not the same.

2026-07-16 • via Nuitee
I
Ian • couple • gb
8
Great location for pub, ferry and river access
Pros:

Location and very friendly staff

Cons:

Room very warm and struggled to keep cold with the heat wave

2026-07-14 • via Nuitee
W
Walter • couple • gb
7
Overall good value for money
Pros:

The location is good. The garden is beautiful, the restaurant was good. Staff were excellent!

Cons:

The breakfast was ok, cooked breakfast portions were meagre

2026-07-13 • via Nuitee
T
Tim • solo_traveller • gb
9
Pros:

The staff were very helpful, great location for the river and walks.

Cons:

It would have been helpful to have a large scale local map if walks and direction's.

2026-07-13 • via Nuitee
A
Anna • couple • gb
8
Really enjoyed, would return
Pros:

Beautiful locations, comfortable rooms. Great curry menu. Very friendly staff.

Cons:

Rooms do not have air con and were very hot.

2026-07-12 • via Nuitee
K
Kim • couple • gb
8
2026-07-11 • via Nuitee
J
James • solo_traveller • gb
6
2026-07-11 • via Nuitee
A
Andrew • family_with_children • gb
8
Happy with this hotel and the service I have received
Pros:

Friendly reception, easy check in. All aspects were fine and inline with my expectation

Cons:

N/a

2026-07-09 • via Nuitee
S
Simon • extended_group • gb
7
Great location with hotel somewhat in need of a facelift
Pros:

The location of the property in Symonds Yat (West) is ideal for access to the River Wye and the activities hosted on/in it. Close to the great hostelry that’s Ye Olde Ferrie Inn, and not far upstream from both of the hand-pulled ferries that cross to Symonds Yat (East). Parking is free for hotel customers, with a pass provided at reception. The bedroom and en-suite bathroom was compact, but comfortable enough.

Cons:

The hotel could do with an uplift, externally it looks a bit tired, but it would be a significant undertaking to make wholesale changes. Internally, it feels dark and slightly claustrophobic, which could be partially solved with modern, well-placed lighting.

2026-07-05 • via Nuitee
M
Megan • solo_traveller • gb
10
Good all round
Pros:

The size of bed and the room, view of the garden and friendly staff. Will be back again sometime and hopefully enjoy the garden and evening meal

Cons:

Would of been better if The cost of room included breakfast or at least continential brekfast.

2026-07-02 • via Nuitee
S
Sherie Lynn • couple • gb
2
We moved that night to a different hotel, we can't stand the smell.
Pros:

I stayed in this hotel twice already and the previous stays was amazing.

Cons:

I booked this hotel with my Husband and this is his first time, and I hype this hotel to him, only to find out that its has changed management and the hotel turned into not what I expected. The smell all around the hotel plus the room is just off.

2026-07-01 • via Nuitee
D
David • couple • gb
10
Would stay again!
Pros:

Very peaceful location and staff extremely helpful

Cons:

Lack of choice if you do not like Indian food.

2026-06-30 • via Nuitee
R
Robert • extended_group • gb
9
2026-06-30 • via Nuitee
J
John • couple • gb
7
Value for money , friendly staff breakfast not included which was a shock on checkout .
Pros:

Fantastic location in a very scenic area .

Cons:

External of property in desperate need of cosmetic maintenance.
Probably worth having a contractor look at the flat roof as it currently has a selection of wooden pallets on top of it probably holding down the felt roof coverings.

2026-06-28 • via Nuitee