Fairmont Quasar Istanbul Hotel

Hotels
•
Fairmont Hotels & Resorts
9.6 (2607 reviews)
Büyükdere Caddesi No:76 Mecidiyeköy Şişli , Istanbul , tr
+902124038500

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful Rooms
Great Hospitality
Cons:
High room service costs
Staff service issues

Categories

Cleanliness
9.16
Mixed sentiment, mentioned challenges with room cleanliness.
Service
10
General positive sentiment, staff went above and beyond.
Location
9.16
Some complaints about distance from main attractions.
Room Quality
10
Positive mentions of beautiful and comfortable rooms.
Amenities
9.66
Standard amenities, with some mentions of limited breakfast options.
Value for Money
9.16
Concerns about the pricing compared to offerings.
Food and Beverage
9.66
Mostly positive remarks regarding food quality.
Overall Experience
10
Generally positive with some issues resolved well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:13

Property Description

Luxurious Accommodation with Stunning Views
The hotel offers soundproofed rooms with free WiFi, some with private balconies overlooking the city skyline or Bosphorus. Enjoy modern amenities like motorized curtains, rain showers, and Turkish baths in select rooms.

World-Class Dining and Spa Experience
Indulge in exquisite dining at Aila Restaurant, recognized by the Michelin Guide, offering fresh and seasonal options. Unwind at the Fairmont Spa with a fully equipped gym, indoor and outdoor pools, and personalized services. Savor freshly made pastries at Demlique and premium drinks at Marble Bar.

Convenient Services and Access
Benefit from 24-hour front desk, concierge services, luxury airport transfers, and helipad facilities. Stay active with kickboxing and personal training classes. Explore nearby shopping centers and the Istanbul Convention Centre.

Book now for a luxurious stay at Fairmont Quasar Istanbul!

Important information:

Guests are kindly requested to show the credit card used for reservation at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 2607 reviews
Cleanliness: 9.16
Service: 10
Location: 9.16
Room Quality: 10
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 10
M
Mustafa • couple • de
10
2026-07-04 • via Nuitee
L
Lerushan • solo_traveller • za
10
Stunning hotel with stunning views of Istanbul
Pros:

The overall design of the hotel, the lounge areas, Spa, pool and bedrooms were modern and classy. The room size was generous with the most amazing view! Our requests regarding pillows and extra comforts were honored and appreciated. The gold lounge was brilliant! We loved the snacks and evening meals on offer. Seven and Said were so professional and courteous and we enjoyed our conversations with them. We enjoyed the breakfast, and the staff were also very accommodating. Sema was particularly kind to our toddler on one occasion where she was upset! The staff at the spa were also so kind, helpful and professional.

Cons:

The location is a bit far from the old city, which is a consideration when planning an Itinerary. There are entertainment and shopping options within 2km, but not much in easy walking distance from the hotel.

I didn't appreciate being charged for breakfast room service considering we had breakfast included in our room rate. We had a few early mornings but had to pay to have a breakfast in our room on those days. To be honest, this is among the very first 5* hotels we've stayed at with this policy. I did converse with other guests who expressed the same.

2026-07-04 • via Nuitee
J
jessica • couple • gb
10
2026-07-03 • via Nuitee
H
hossein • couple • ir
10
2026-07-03 • via Nuitee
A
ABDALLAH • couple • us
10
2026-07-03 • via Nuitee
S
Samed • couple • nl
10
2026-07-03 • via Nuitee
S
Sarah • solo_traveller • ae
10
2026-07-03 • via Nuitee
H
Hosni • couple • il
10
2026-07-02 • via Nuitee
E
Ekaterina • family_with_children • us
10
2026-07-01 • via Nuitee
I
Inzamam • couple • gb
10
2026-07-01 • via Nuitee
H
Hoda • couple • sa
10
2026-07-01 • via Nuitee
M
Mahomed • couple • za
10
2026-07-01 • via Nuitee
L
Lejla • family_with_children • au
9
2026-06-30 • via Nuitee
A
ABDULLAH • solo_traveller • sa
9
Pros:

Great

Cons:

They have valet parking with extra money be careful for that . They put a sign which is not clear for me then i enforced to pay for that .

2026-06-29 • via Nuitee
Z
Z J A • solo_traveller • qa
10
2026-06-28 • via Nuitee
R
Rayan • family_with_children • sa
5
2026-06-28 • via Nuitee
S
stefankW7781MP • Couples
4
A modern property with excellent baseline amenities let down by poor communication
Pros:

The Positives

* Property & Rooms: The hotel is relatively new. Rooms are beautifully designed, offer great views, and smell pleasant.
* In-Room Technology: Rooms feature high-quality TVs that allow guests to play their own content—a convenient amenity that is surprisingly rare even in high-end luxury hotels.
* Staff Service: The front-of-house staff is polite, helpful, and speaks English reasonably well.
*View from the outdoor pool is beautiful

Areas for Improvement

1. Facility Misrepresentation & Pool Issues

* Outdoor Pool Closure: The primary reason for booking this hotel was the outdoor pool. Despite emailing 24 hours prior to arrival and receiving explicit confirmation that it would be open, when visiting the pool I was informed that swimming is not allowed due to "maintenance" for the duration of my stay. No actual maintenance work was visible. Had they answered my question correctly just the day before arrival, I would have booked another hotel. I find it unlikely that the pool just so happened to close exactly on the day of my arrival, more likely the staff member who responded to my email did not care to check if the pool is open before responding.
* Indoor Pool Temperature: The indoor pool area is visually appealing, but the water temperature was falsely advertised. While the entry sign stated 28 degrees Celsius, the water was very cold and poorly heated—an issue noted by multiple guests in online reviews.
* Service Recovery: To their credit, management arranged complimentary transport to the Raffles hotel to use their outdoor pool. However, due to Istanbul rush hour traffic, the 5-minute return trip took 40 minutes, which disrupted our schedule.

2. Housekeeping & Internal Communication

* Detail Cleaning: While the rooms appeared clean on the surface, there is a lack of attention to detail. Visible areas are clean, but hidden corners and spaces behind the curtains showed accumulated dust.
* Department Coordination: Internal communication between reception and housekeeping is inefficient. We requested room cleaning upon leaving the hotel for three hours. When we returned, the room had not been touched, and the housekeeper only arrived to clean once we were back in the room, making the timing inconvenient.

2026-06-27 • via Tripadvisor
O
Odessa • extended_group • fi
10
2026-06-26 • via Nuitee
B
Boris • couple • ru
9
Pros:

Шикарный вид, свежие номера, отличные расходники (гигиенические наборы, халаты). Вежливый и приветливый персонал, всегда готовы помочь и принести все, что необходимо. В целом, все отлично

Cons:

Хотелось бы чуть большего разнообразия еды и выключенного в стоимость мини-бара за такую цену. Также не хватило нормальной входной группы для пешеходов.

2026-06-26 • via Nuitee
M
Muataz • family_with_children • iq
1
do NOT recommend for any
Pros:

None

Cons:

No staff, no water where in the pool, AC broken and the down grade us to small suite.
It been a bad experience and do NOT recommend for any

2026-06-25 • via Nuitee