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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Garden
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Lift / Elevator
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Concierge service
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Wheelchair accessible
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Kids' outdoor play equipment
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Ascott Orchard Singapore, nestled in the heart of Orchard district, offers elegantly designed apartments with home entertainment systems and fully-equipped kitchens. The exclusive penthouse units pamper guests with Fendi Casa furnishing and 40-inch Curve televisions.
Premium Amenities
Guests can unwind in the outdoor swimming pool, stay active in the modern fitness centre, and enjoy complimentary internet access throughout their stay. The convenient location provides direct access to The Paragon Shopping Mall and is a short walk from ION Orchard.
Ideal Location
With a 5-minute walk to Somerset MRT Station and various shopping and dining options nearby, Ascott Orchard Singapore is the perfect choice for both leisure and business travelers. Book now for a luxurious and convenient stay!
The payable total price may increase by 1% due to the GST increase in 2024. Please present the same credit/debit card used to guarantee your booking when checking in / making payment at the hotel. Please note that the hotel may contact the cardholder for verification purposes. As an enhanced hygiene measure, contactless payment is available and encouraged.
Housekeeping is only available from Mondays to Saturdays, excluding Public Holidays.
Please note that all guests need to provide a valid ID or passport at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Hôtel très bien placé, propre. Chambre spacieuse. Personnel à l’écoute et très serviable.
I liked the room setup and cleanliness, the kitchen. The staff was extraordinary amazing and accommodating to our needs. I asked for anniversary arrangements and they delivered. Thank you!🙏
Some minor issue with the rain shower, and one a/c thermostat needs a bit of fixing. Otherwise, everything was good.
Loved the covered link to shopping centre
Nothing
Location
Service
The room was great - spacious and comfortable. The room was well supplied with toiletries and items in the kitchenette was great. Bed was comfortable too.
Staff wasn't very accommodating. I asked for a late check out weeks before checking in and was only given to 1 pm which was fine but when I checked in, I confirmed with my late check out again and they said 1 pm. On the day of checkout, I got back to the hotel at 12:45pm. I got upstairs and wasn't able to get in so had to go back downstairs to ask them to fix my key. Got my key back and went upstairs again, and was still unable to get in. So I had to go back downstairs a second time to get them to fix my key. Third time, I was able to get in but I had 5 mins to get out of the room before 1pm which was very stressful.
Gần trung tâm, nhân viên thân thiện; tiên nghi OK
Máy lạnh kêu to quá
Quiet
Some walking distance but still acceptable.
We would go back to stay here. The location for us was excellent. Really clean. The reception people (the male attendant) was not at all helpful. Breakfast options could/should be improved including its time.
As I said, the breakfast options could be improved and time wise the the time for breakfast should be enhanced. The male attendant from the reception should be posted somewhere else.
Location
It is not a five star hotel interior. Bathroom is also mediocre.
This hotel actually 4 star hotel .
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