Ascott Orchard Singapore

Hotels
•
Ascott The Residence
8.6 (821 reviews)
11 Cairnhill Road , Singapore , sg

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.85
Some concerns raised regarding cleaning and maintenance.
Service
9.35
Staff was very helpful and accommodating during the stay.
Location
9.35
Excellent location close to Orchard area and amenities.
Room Quality
8.85
Rooms were spacious and comfortable, although some appliances need updating.
Amenities
8.35
Good amenities, but some appliances need updates.
Value for Money
8.35
Fair value for what was offered, though some felt pricing could be improved.
Food and Beverage
7.85
Breakfast options could be expanded for better value.
Overall Experience
8.85
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Luxurious Accommodations
The Ascott Orchard Singapore, nestled in the heart of Orchard district, offers elegantly designed apartments with home entertainment systems and fully-equipped kitchens. The exclusive penthouse units pamper guests with Fendi Casa furnishing and 40-inch Curve televisions.

Premium Amenities
Guests can unwind in the outdoor swimming pool, stay active in the modern fitness centre, and enjoy complimentary internet access throughout their stay. The convenient location provides direct access to The Paragon Shopping Mall and is a short walk from ION Orchard.

Ideal Location
With a 5-minute walk to Somerset MRT Station and various shopping and dining options nearby, Ascott Orchard Singapore is the perfect choice for both leisure and business travelers. Book now for a luxurious and convenient stay!

Important information:

The payable total price may increase by 1% due to the GST increase in 2024. Please present the same credit/debit card used to guarantee your booking when checking in / making payment at the hotel. Please note that the hotel may contact the cardholder for verification purposes. As an enhanced hygiene measure, contactless payment is available and encouraged.

Housekeeping is only available from Mondays to Saturdays, excluding Public Holidays.

Please note that all guests need to provide a valid ID or passport at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.6
Based on 821 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
A
Abdulla • couple • ae
10
2026-05-29 • via Nuitee
R
Raunak • solo_traveller • in
10
2026-05-27 • via Nuitee
M
MARIA SOLEDAD • family_with_children • ph
8
2026-05-26 • via Nuitee
S
Suniyah • couple • gb
5
Overall, the stay was disappointing due to the unpleasant damp smell and lack of comfort.
Pros:

Staff were friendly and helpful. Property looked nice.

Cons:

There was a strong damp smell lingering throughout the hallways, which was quite off-putting. The room itself also had the same smell, although it improved once the air conditioning was turned on. Unfortunately, the bed and pillows were not very comfortable, which made the stay less enjoyable. Overall, I was disappointed as the experience did not live up to my expectations.

2026-05-23 • via Nuitee
M
Masatoshi • family_with_children • jp
7
スタッフはとても優しい！
Pros:

場所
スタッフの方がとても親切なところ

Cons:

アスコットとは言えキッチン無かった部屋がノーマルなところ

2026-05-19 • via Nuitee
U
Ukrit • solo_traveller • th
7
Pros:

location

2026-05-17 • via Nuitee
B
Boon Cheng • solo_traveller • sg
4
2026-05-14 • via Nuitee
M
Minh • family_with_children • vn
10
2026-05-13 • via Nuitee
L
Linda • solo_traveller • au
10
Fantastic apartment in a great location
Pros:

Modern, clean and functional. Great location

Cons:

Nothing. Everything was excellent

2026-05-09 • via Nuitee
S
Saira • family_with_children • pk
10
Bigger room
Pros:

Just fine

Cons:

Bigger room

2026-05-08 • via Nuitee
J
Jörgen • couple • nl
9
2026-05-07 • via Nuitee
G
Graeme • couple • au
9
2026-05-06 • via Nuitee
A
Agustin • couple • id
10
2026-05-06 • via Nuitee
J
Jeremiah • family_with_children • ph
8
Great place at a convenient location
Pros:

Location, it was connected to Paragon

Cons:

None

2026-05-03 • via Nuitee
S
Santiago • couple • ph
6
2026-04-28 • via Nuitee
R
Rachelle • extended_group • ph
9
Comfort & Value
Pros:

We loved the room - everything is within reach. Spacious for two persons. Clean towels. Complete amenities inside the room.

Cons:

Change of toothbrush.

2026-04-27 • via Nuitee
J
Josefe • family_with_children • ph
10
Beautiful
Pros:

the view and the cleanliness

Cons:

No food

2026-04-24 • via Nuitee
T
THI MINH THANH • couple • vn
8
Cons:

The A/C didnt seem to work properly. It was very cold and adjusting the temperature was impossible.

2026-04-23 • via Nuitee
R
Raja Talal • couple • pk
8
Pros:

Joshi at the concierge was very helpful

2026-04-21 • via Nuitee
L
Lauza • family_with_children • id
10
2026-04-19 • via Nuitee