The Cactus Cove Inn and Suites

Hotels
Independent
7.8 (399 reviews)
2501 E Interstate Dr, Amarillo, Texas, 79104 , Amarillo , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Nature reserve
Proposal/romance packages available
Free WiFi
Continental breakfast
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of food options
Kid-friendly atmosphere
Good bar service
Cons:
Cleanliness issues
Old and noisy rooms
Safety concerns in the area

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness issues, with complaints about dirty rooms and bathrooms.
Service
8.48
Generally friendly staff and helpful service were highlighted, though there were some instances of poor service.
Location
8.02
Some positive remarks about being central, but concerns about safety in the surrounding area.
Room Quality
6.97
Mixed sentiments; several guests reported old, rough rooms and issues like noise and unpleasant odors.
Amenities
8
A few guests appreciated the amenities, but access to some facilities was limited due to renovations.
Value for Money
7.46
Perceived value was low for some guests due to cleanliness and room quality issues.
Food and Beverage
8.51
Positive feedback on breakfast variety, though some noted extra costs for certain items.
Overall Experience
7.98
Overall mixed experience; while some enjoyed aspects like the bar and kid-friendly environment, significant negatives impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:09

Property Description

Welcome to The Cactus Cove Inn and Suites, where comfort meets convenience in the heart of Amarillo.

Recreational Amenities
Dive into relaxation with our inviting indoor pool or stay active in our well-equipped fitness center.

Dining Options
Savor delicious meals at the Western Horseman Club and unwind with your favorite drink in our bar/lounge. Enjoy a complimentary continental breakfast served daily for a perfect start to your day.

Event Facilities
Plan your next event in our spacious banquet hall, offering 2500 square feet of flexible conference space, perfect for meetings or celebrations, along with complimentary airport shuttle service.

Book your stay today at The Cactus Cove Inn and Suites for a delightful experience!

Important information:

  • Pool access available from 11:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 399 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
J
Judy solo_traveller us
9
Unique atmosphere
Pros:

It has a unique atmosphere. Lovely room. Bed was comfortable.

Cons:

The elevator closest to our room was not working.

2026-05-23 via Nuitee
S
Suzanne solo_traveller us
7
Go after renovation is complete
Cons:

Renovation wasn't complete so it was messy. No TV remote. Rugs in hallway were not flat. Pool not filled. Elevator not working. Washer dryer room had no overhead lights and were difficult to use. (had to download an app, add more money than I needed, no soap available to buy)
It had the potential to be a cool kitchy place. Wonder what it will be like in 6 months!

2026-05-23 via Nuitee
V
Vickie couple us
5
Stinky old building
Pros:

The bed was comfortable. Water was hot.

Cons:

The entire place stunk. Loose carpet tripped me in the hallway.

2026-05-22 via Nuitee
E
Ellen couple us
1
Cons:

Room smell like cigarettes and was unbearable to sleep in

2026-05-22 via Nuitee
D
Daniel couple gb
10
Best sleep on Rt 66
Pros:

Ample parking, lady on reception was a diamond, the best sleep we’ve had in route 66.

Cons:

Some areas are tired and need updating.

Broken tiles in the loft need replacing

The extractor fan in room 601 bathroom looked like it could come off the ceiling at any point.

2026-05-22 via Nuitee
D
Diane solo_traveller us
6
2026-05-20 via Nuitee
A
Alan couple es
8
Okay, for one night
Pros:

Good location near the main road, the hotel is fine for one night if you're passing through, well connected and the staff are friendly.

Cons:

It's difficult to find and there's no sign from the road indicating its location.

2026-05-18 via Nuitee
K
Keel family_with_children us
9
Overall we loved it and would definitely stay here again.
Pros:

Mostly everything. The whole family had fun. The room was clean, bed was comfy. Couch had a hide a bed in it. The hotel provided everything we needed. Staff was very friendly! We would definitely stay again!

Cons:

We were a little disappointed with what the rooms looked like because they didn’t match the pictures we saw when we booked, but they weren’t awful or anything. Some are still being updated from previous owners I think.

2026-05-18 via Nuitee
N
Noah couple us
9
2026-05-16 via Nuitee
K
Kristen couple us
8
2026-05-14 via Nuitee
R
Rhonda family_with_children us
10
Great
Pros:

Clean clean

Cons:

Nothing really

2026-05-13 via Nuitee
V
Vinny solo_traveller us
9
2026-05-10 via Nuitee
V
Vince-Gr solo_traveller fr
8
Pros:

Le restaurant👌

2026-05-10 via Nuitee
D
Don couple us
8
2026-05-09 via Nuitee
R
Raquel solo_traveller us
10
Convenient,Clean,Affordable
Pros:

The convenient location and access to the room, plus the cleanliness and style.

Cons:

There was mold in the bathtub

2026-05-07 via Nuitee
B
Brenda couple us
9
2026-05-04 via Nuitee
K
Kotryna family_with_children lt
8
Nice but needs renovation
Pros:

Staff were great, breakfast was delicious.

Cons:

The bathroom had no ventilation, which caused moisture to build up. There was mold on the ceiling

2026-04-28 via Nuitee
M
Mattie couple us
10
2026-04-26 via Nuitee
J
Joshua couple us
10
2026-04-26 via Nuitee
S
Shelby solo_traveller us
8
Pros:

Comfy beds, clean space, nice facilities although we had to switch rooms because of maintenance issues

Cons:

Having to switch rooms, and the price. We were going to book again but the price is to high and the rooms offered are not preferable

2026-04-23 via Nuitee