Cactus Cove Inn and Suites

Hotels
8 (1599 reviews)
2501 E Interstate Dr #40, Amarillo TX 79104 , Amarillo , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Family-friendly amenities (indoor pool, slides, games, koi pond)
Spacious suites and family-friendly lobby
Helpful and attentive staff (front desk praised)
Good, fresh breakfast
On-site conveniences (laundry with card payment, pet-friendly)
Convenient/good location
Cons:
Significant cleanliness issues in some rooms and common areas
Pool issues: overly chlorinated, cloudy, and sometimes too warm
Parts of hotel under construction or appearing unfinished
Room problems: outdated decor, AC not adequate for combined spaces, bathrooms needing updates
Some amenities/games/karaoke nonfunctional
Occasional lack of supervision/noisy unsupervised kids in play areas

Categories

Cleanliness
5.5
Several guests reported very poor cleanliness (rooms described as "extremely dirty", "gross"), inconsistent housekeeping, and issues with pool/cloudiness and chlorine smell—cleanliness is a clear weakness.
Service
9.5
Multiple mentions of attentive, accommodating staff and excellent front-desk service (Dina called out by name). One report of unhelpful staff exists but overall service is a strong positive.
Location
9.5
Location cited positively in several reviews and described as a 'gem' for the area; generally seen as a strong point.
Room Quality
7.5
Rooms and suites praised for size and fittings by some guests, but there are recurring complaints about outdated rooms, AC not cooling common areas, bathrooms needing work, and unfinished carpet/areas.
Amenities
7.5
Many family-focused amenities (indoor pool, slides, koi pond, games, laundry) are highlighted and appreciated, but some amenities are nonfunctional, parts of the property are under construction, and pool temperature/chlorine issues were noted.
Value for Money
7.5
Mixed signals: several guests felt they got what they paid for and that it was reasonable for the price, while a few felt the pricing wasn't justified given cleanliness/condition issues.
Food and Beverage
9
Breakfast received multiple positive mentions (fresh, good), making F&B one of the stronger aspects of guest experience.
Overall Experience
8
Overall family-friendly and fun for kids with many positive service and amenity notes, but experience is tempered by cleanliness, construction, and some nonfunctional amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:32

Property Description

Luxurious Accommodation:
Cactus Cove Inn and Suites, located in Amarillo, offers a comfortable stay with well-equipped guest rooms featuring modern amenities like air conditioning, fridge, and free WiFi. Some rooms even include a kitchen for added convenience.

Relaxing Indoor Pool:
Unwind and rejuvenate at the hotel's indoor pool, perfect for a refreshing swim or lounging by the water after a day of exploring Amarillo.

Convenient Amenities:
Enjoy complimentary shuttle service, a 24-hour front desk, and free private parking during your stay at Cactus Cove Inn and Suites. With a bar on-site, you can also indulge in your favorite drinks without having to venture far.

Book your stay at Cactus Cove Inn and Suites for a delightful and convenient experience in Amarillo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Guest Reviews

8
Based on 1599 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8
T
Tim • couple • us
8
Pros:

Western horseman. Atrium events.

Cons:

Doors need sealing. Carpet bars into bathroom need to be installed.
Doors to back lot are locked.
Currently inflated rates.

2026-08-20 • via Nuitee
B
Bridget • family_with_children • us
10
2026-08-20 • via Nuitee
T
Tim • couple • us
9
Cons:

Inflated rates. Still needs to finish remodeling.

2026-08-20 • via Nuitee
S
Sonnysvendsen • solo_traveller • dk
10
2026-08-12 • via Nuitee
L
Leigh • couple • us
7
More of a family hotel than a comfortable choice for an individual traveler.
Pros:

The staff was very nice. They offer delicious chocolate chip cookies anytime of the day, and gave us a water bottle when we checked out for the road. The bed was comfortable and the linens were cozy. The air conditioner was fantastic! Very important for August in Texas. The water pressure in the shower was unexpectedly good. For these reasons, I gave them an overall good rating.

Cons:

The property looked a bit, shabby and dirty. Plants in the atrium were dusty or dead, tiles were cracked and chipped throughout the building, and there was visible mold and water residue built-up in the bathtub. The rooms were dark and a bit rickety overall. It would be a good hotel for families because the entire hotel is one big playground. They close their atrium at 9 PM, but before that expect the sound of shrieking (albeit happy) children.

2026-08-10 • via Nuitee
S
Simon • couple • fr
6
2026-08-07 • via Nuitee
M
Michele • couple • us
10
Quick stop one night we will come back and stay longer.
Pros:

Large property lots to do and nice restaurant.

Cons:

The parking lot and stairs need some updating

2026-08-03 • via Nuitee
A
Aiden • couple • us
9
2026-08-02 • via Nuitee
A
Anita • solo_traveller • at
8
Pros:

Sehr großes Zimmer, sauber, viele Spielgelegenheiten für Kinder, Frühstück

Cons:

Innenpool war viel zu warm.
Daß nicht automatisch täglich das Zimmer aufgeräumt wird.

2026-07-25 • via Nuitee
J
Joanne • couple • gb
8
This hotel had plenty to do for kids and adults like with good sized rooms.
Pros:

We really enjoyed the vibe of the hotel, the bar and all the quirky features and games around.

Cons:

Some areas looked a little unfinished like the 3rd floor carpet and the games room. Clear instructions for the coffee machine would also be good.

2026-07-25 • via Nuitee
L
Lauren • couple • us
5
Cool concept, less than great execution.
Pros:

The concept of the hotel is great. There’s lots to do with families with kiddos. Indoor pool, koi pond fountain, slides and bouncy castles. I liked that it was pet friendly. The room was nicely appointed.

Cons:

They put us on the third floor even though they knew we had pets. Finding the correct way in besides the very front door was also difficult. Contact free check in didn’t work. It’s TOO focused on kids and half of the hotel is still under construction. The whole place smells like chlorine. The AC has not been redone with the renovation and the rooms get stuffy. Bathrooms leave a lot to desire as well.

2026-07-24 • via Nuitee
A
Alexandria • solo_traveller • us
8
2026-07-22 • via Nuitee
A
Amani • extended_group • au
8
2026-07-14 • via Nuitee
J
Jeanenne • family_with_children • us
9
Very fun for my granddaughter.
Pros:

The breakfast was good and Dina as very kind to my granddaughter.
The staff was all very present and accomodating.

Cons:

There was a group of preteen-teenager kids that were running around and appeared to not have any adult supervision. They were playing in the jumpy with wet swimsuits and very inappropriate. My 7 year old granddaughter had to get out several time because in there words "they weren't following the rules that they should be old enought to read".

2026-07-13 • via Nuitee
J
Jacopo • solo_traveller • it
10
Pros:

Tutto dalla piscina alla lavanderia con pagamento con carta, alla colazione

Cons:

Forse la struttura necessita di manutenzione ma va bene lo stesso per il costo

2026-07-13 • via Nuitee
K
Karolina • solo_traveller • pl
10
2026-07-13 • via Nuitee
P
Philip • solo_traveller • kh
9
2026-07-10 • via Nuitee
B
Bryan • couple • us
3
Was a bad experience
Pros:

Nothing

Cons:

Price wasn't clean and needs to be updated for the price

2026-07-02 • via Nuitee
D
Dwayne • couple • us
9
A "Gem" in the Amarillo area.
Pros:

The size of the suite was fantastic. The expansive bottom floor of the lobby is extremely family friendly.

Cons:

While the suite was very roomy, the AC from the bedroom did not reach the living area (no separate AC) which made enjoying that area a challenge.

2026-06-30 • via Nuitee
V
Vazquez • family_with_children • us
8
It was a good experience and I felt like we got what we paid for!
Pros:

The ladies at the front desk were excellent! They were able to assist with anything that we need and made sure that we were comfortable and taken care of. We were traveling with a group of 20 kids for youth camp and they thoroughly enjoyed staying there! With that being said, we enjoyed our stay and it was very welcoming and comfortable. The breakfast was wonderful and so fresh!

Cons:

We were a little underwhelmed with the room as they did not reflect what was posted on the website. The pool was super cloudy and heavily chlorinated which was a huge letdown. Some of the added amenities such as the karaoke and the game room tv were not functional so that was a bit of a disappointment.

2026-06-23 • via Nuitee