Cactus Cove Inn and Suites

Hotels
8 (1599 reviews)
2501 E Interstate Dr #40, Amarillo TX 79104 , Amarillo , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Family-friendly amenities (indoor pool, slides, games, koi pond)
Spacious suites and family-friendly lobby
Helpful and attentive staff (front desk praised)
Good, fresh breakfast
On-site conveniences (laundry with card payment, pet-friendly)
Convenient/good location
Cons:
Significant cleanliness issues in some rooms and common areas
Pool issues: overly chlorinated, cloudy, and sometimes too warm
Parts of hotel under construction or appearing unfinished
Room problems: outdated decor, AC not adequate for combined spaces, bathrooms needing updates
Some amenities/games/karaoke nonfunctional
Occasional lack of supervision/noisy unsupervised kids in play areas

Categories

Cleanliness
5.5
Several guests reported very poor cleanliness (rooms described as "extremely dirty", "gross"), inconsistent housekeeping, and issues with pool/cloudiness and chlorine smell—cleanliness is a clear weakness.
Service
9.5
Multiple mentions of attentive, accommodating staff and excellent front-desk service (Dina called out by name). One report of unhelpful staff exists but overall service is a strong positive.
Location
9.5
Location cited positively in several reviews and described as a 'gem' for the area; generally seen as a strong point.
Room Quality
7.5
Rooms and suites praised for size and fittings by some guests, but there are recurring complaints about outdated rooms, AC not cooling common areas, bathrooms needing work, and unfinished carpet/areas.
Amenities
7.5
Many family-focused amenities (indoor pool, slides, koi pond, games, laundry) are highlighted and appreciated, but some amenities are nonfunctional, parts of the property are under construction, and pool temperature/chlorine issues were noted.
Value for Money
7.5
Mixed signals: several guests felt they got what they paid for and that it was reasonable for the price, while a few felt the pricing wasn't justified given cleanliness/condition issues.
Food and Beverage
9
Breakfast received multiple positive mentions (fresh, good), making F&B one of the stronger aspects of guest experience.
Overall Experience
8
Overall family-friendly and fun for kids with many positive service and amenity notes, but experience is tempered by cleanliness, construction, and some nonfunctional amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:32

Property Description

Luxurious Accommodation:
Cactus Cove Inn and Suites, located in Amarillo, offers a comfortable stay with well-equipped guest rooms featuring modern amenities like air conditioning, fridge, and free WiFi. Some rooms even include a kitchen for added convenience.

Relaxing Indoor Pool:
Unwind and rejuvenate at the hotel's indoor pool, perfect for a refreshing swim or lounging by the water after a day of exploring Amarillo.

Convenient Amenities:
Enjoy complimentary shuttle service, a 24-hour front desk, and free private parking during your stay at Cactus Cove Inn and Suites. With a bar on-site, you can also indulge in your favorite drinks without having to venture far.

Book your stay at Cactus Cove Inn and Suites for a delightful and convenient experience in Amarillo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Guest Reviews

8
Based on 1599 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8
M
McCroskey • family_with_children • us
7
Great family place to hang out.
Pros:

The breakfast was OK, the rooms are a little dated but it seems like they are working on up dating them. The pool area and all the fun things for the kids to do are exceptional, but i wish they left them open till 10.

Cons:

Dated rooms and parking.

2026-09-17 • via Nuitee
L
LaToya • couple • us
10
2026-09-11 • via Nuitee
D
Denni • solo_traveller • us
9
Convenient and lots to do
Pros:

Location and atmosphere! Very lively. Staff was friendly for the most part

Cons:

Bathroom in room very dated. Scratch marks on door to the bathroom from maybe a door left in there.

2026-09-10 • via Nuitee
S
Sérgio • couple • pt
5
Necessária
Pros:

Pequeno-Almoço

Cons:

Ter de pagar caução não referida na reserva

2026-09-10 • via Nuitee
J
John • couple • us
8
We will stay again
Pros:

Bed was so comfortable

Cons:

Tiny sliver of soap

2026-09-04 • via Nuitee
R
Rubio Piña • family_with_children • us
8
2026-08-31 • via Nuitee
H
Hayley • solo_traveller • us
10
2026-08-24 • via Nuitee
H
Hayley • solo_traveller • us
10
2026-08-24 • via Nuitee
D
Destanie • family_with_children • us
6
Great place to stay if you have kids.
Pros:

Breakfast was great, very clean, Beds are comfy and very kid friendly.

Cons:

The wifi wouldnt work to connect to the tv.

2026-08-24 • via Nuitee
J
Jose • solo_traveller • us
10
Pros:

Friendly environment and perfect place to relax!

2026-08-23 • via Nuitee
T
Tim • couple • us
8
Pros:

Western horseman. Atrium events.

Cons:

Doors need sealing. Carpet bars into bathroom need to be installed.
Doors to back lot are locked.
Currently inflated rates.

2026-08-20 • via Nuitee
T
Tim • couple • us
9
Cons:

Inflated rates. Still needs to finish remodeling.

2026-08-20 • via Nuitee
B
Bridget • family_with_children • us
10
2026-08-20 • via Nuitee
S
Sonnysvendsen • solo_traveller • dk
10
2026-08-12 • via Nuitee
L
Leigh • couple • us
7
More of a family hotel than a comfortable choice for an individual traveler.
Pros:

The staff was very nice. They offer delicious chocolate chip cookies anytime of the day, and gave us a water bottle when we checked out for the road. The bed was comfortable and the linens were cozy. The air conditioner was fantastic! Very important for August in Texas. The water pressure in the shower was unexpectedly good. For these reasons, I gave them an overall good rating.

Cons:

The property looked a bit, shabby and dirty. Plants in the atrium were dusty or dead, tiles were cracked and chipped throughout the building, and there was visible mold and water residue built-up in the bathtub. The rooms were dark and a bit rickety overall. It would be a good hotel for families because the entire hotel is one big playground. They close their atrium at 9 PM, but before that expect the sound of shrieking (albeit happy) children.

2026-08-10 • via Nuitee
S
Simon • couple • fr
6
2026-08-07 • via Nuitee
M
Michele • couple • us
10
Quick stop one night we will come back and stay longer.
Pros:

Large property lots to do and nice restaurant.

Cons:

The parking lot and stairs need some updating

2026-08-03 • via Nuitee
A
Aiden • couple • us
9
2026-08-02 • via Nuitee
J
Joanne • couple • gb
8
This hotel had plenty to do for kids and adults like with good sized rooms.
Pros:

We really enjoyed the vibe of the hotel, the bar and all the quirky features and games around.

Cons:

Some areas looked a little unfinished like the 3rd floor carpet and the games room. Clear instructions for the coffee machine would also be good.

2026-07-25 • via Nuitee
A
Anita • solo_traveller • at
8
Pros:

Sehr großes Zimmer, sauber, viele Spielgelegenheiten für Kinder, Frühstück

Cons:

Innenpool war viel zu warm.
Daß nicht automatisch täglich das Zimmer aufgeräumt wird.

2026-07-25 • via Nuitee